5/5
Absolutely first class service from a very professional firm of estate agents.
Agent replied · 16 June 2024
Thank you for your 5 star review Chris.

Trusted Agent profile · Buckinghamshire
★★★★★
1,439 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.
1,323
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
Michael Graham's nine offices, most reviewed first. Each has its own page.
Showing 1,321 reviews on Google only. Show every review
5/5
Absolutely first class service from a very professional firm of estate agents.
Thank you for your 5 star review Chris.
5/5
We had the pleasure of dealing with Michael Graham on our recent purchase, and found them to be an extremely professional, friendly and reliable estate agent. The service we received was of a very high standard, and the communication was outstanding throughout. We would highly recommend Michael Graham and shall certainly be using them in the future.
Thank you very much for your kind words David. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with the team at Hitchin.
5/5
When looking to rent our flat, we spoke to a number of local estate agents but Michael Graham impressed us from the start, in particular Charlie who was very knowledgable, personable and very efficient turning around email very promptly. Kristie was brilliant at keeping us informed on the process. She would explain in plenty of detail the next steps & super helpful throughout. Overall, Michael Graham made our lives very easy and we would not hesitate to use them again!
Thank you for taking the time to leave us a review Georgina. We are pleased to hear that you have found your experience with Charlie and the rest of the team to be so positive. We will pass on your comments to the team.
5/5
The team at Michael Graham were excellent. They navigated a tricky market and helped ensure our sale went through to completion, meeting with our buyers after the survey to help reassure them. The team was also great at communication, I could always get ahold of them and they kept us updated well. Overall, a great experience and I’d recommend them highly!
Thank you for taking the time to leave us a review Alexa. We are pleased to hear that you have found your experience with the team to be so positive. We will pass on your comments to the team.
5/5
Having been recommended Michael Graham by a neighbour, we are so pleased to have chosen them as our agent. From the initial meeting through to completion they were professional, courteous and always helpful with the house sale. It wasn't an easy process, with lots of hurdles, but they kept in touch all the way, going above and beyond to ensure the highest level of service. I honestly can't thank them enough for supporting us through it. Even at difficult times we felt reassured knowing they were in our corner.
Thank you Jess, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Hitchin team.
5/5
Excellent service! Charlie really went above and beyond, and was really proactive in finding suitable tenants for our rental house. He managed to get the property let in an incredibly short space of time. I would highly recommend!
Thank you for your 5 star review Karen. We are so pleased Charlie was able to give you such an efficient service with your lettings property. Your comments will be passed on to Charlie.
5/5
Thank you to Caroline, Phil and all the team at Michael Graham for getting us to completion in our new property in Whitwell. A very professional and customer focused service which really helped in what can be a very stressful experience. Great job !
Thank you very much for taking the time to write a review. We are so pleased that you had a positive experience with us.
5/5
Michael Graham were excellent to work with when recently buying our family home. Caroline in particular was super helpful, especially towards the end of the purchase when our sale looked like it might stall, they dealt with the outstanding issues and made sure the sale went through smoothly.
Hi Siobhan, thank you for taking the time to write a review. We're very pleased to hear that Caroline and the team were able to assist you so effectively. Wishing you all the best in your new home.
5/5
We ended up spending nearly 2 years waiting for a property that we fell in love with in Wales. In that time, the agents from Michael Graham (Joanne and Pam) sold our property 3 times (as some of the buyers were not willing to wait that long). On each occasion, we only had to advertise our home for a week, it usually resulted in an average of 15 viewings which was booked in over a single weekend. On each of these occasions, we had about 9 offers to chose from. This massively reduced the strain on us in terms of day to day impact. Most of the offers were over asking price which was amazing! The professional photography, their advertising and the agents made a huge difference in the amount of interest that we were able to generate. Throughout this process, Joanne and Caroline were incredibly supportive. They genuinely put our interest first, never adding to the pressure that we were under (as selling your home is stressful, never mind waiting 2 years for a dream home and needing to sell your home 3 times)!! They unwaveringly persevered with us, which we will be forever grateful for. I could not recommend them more highly.
Thank you very much for taking the time to write a review. We're so pleased our team were able to help you with your move and that your experience with us was so positive.
5/5
Honestly can’t rate the MG team highly enough having recently purchased through them. Gareth in particular was a rockstar. The communication has been first class and they have gone above and beyond to close the chain out for completion.
Hi Zac, many thanks for taking the time to write a review. We're delighted to hear you had a positive experience with us and that Gareth was so helpful.
5/5
We chose Michael Graham to sell our house because of our initial meeting with Gareth.He gave us confidence in his wide knowledge and experience in the Buckingham area. Throughout the process he and his colleagues -and we should mention Luke -were highly professional.Gareth communicated regularly with us by email and phone and obtained a sale price for us well beyond our expectations through his marketing skills.
Hi Kate, thank you very much for taking the time to write a review. We're delighted to hear that Gareth and Luke were able to assist you with your sale and that you had a positive experience with the Buckingham team. Wishing you all the best in your new home.
5/5
This agent was effiient througout. They kept us informed & chased up promptly for any information which was needed. I would certainly use them again.
Many thanks for taking the time to write a review. We're delighted to hear you had a positive experience with us Martin.
5/5
Magda is superb! The buying of our new property went so smoothly, she kept us informed at all points during the purchase and we can't thank her enough. I would thoroughly recommend Magda, Michael Graham and also the financial team - again superb customer service. Well done team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind words Louise. We're thrilled to hear you've had such a good experience with Magda at Newport Pagnell. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
5/5
Excellent service from start to finish from the team at Michael Graham. We were lucky enough to have both our sale and our purchase handled by the Newport Pagnell (Sale) and Stony Stratford (purchase) branches. We felt we had real value for money, Gareth valued our home and supported us navigating our way through the process, popping in for a chat when we needed some advice. Our sale negotiator Catherine Johnson went above and beyond in all aspects of the sale. She kept us informed and worked extremely hard to keep the chain on track and in the desired timescale. Endlessly patient and supportive, we couldn’t have asked for more from her. Alongside Catherines help we also had excellent service from the agent responsible for our purchase. Scott Reynolds was always available, good humoured, responsive and helpful. Can’t recommend highly enough and MG are guaranteed our custom for any future movesPositiveResponsiveness, Quality, Professionalism, Value
Thank you Susie, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to both the Newport Pagnell and the Stony Stratford teams. We wish you all the best in your new home.
5/5
We met Rufus at a viewing in Newport Pagnell and although the house was not for us, he has been brilliant during our house hunting process. Rufus calls us regularly, asks for updates and sends us new houses that might be of interest to us. He is always there, when we have a question and responds very quickly to our emails. He shows great motivation in finding us a house, which is very rare especially in a such a fast moving market. We think he is a great asset to Michael Graham and would recommend him to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review Marie, we are glad you have found Rufus to be so helpful on your house hunting search. We wish you luck with the search for your next home.
5/5
We would like to express our gratitude and heart felt thanks to the staff at Michael Graham, Newport Pagnell office particularly Magda who dealt with our house sale so professionally. It was a pleasure dealing with an agent that prides itself on great communication between all parties. We were kept informed of progress all along the way. We would recommend and definitely use again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Michael, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Newport Pagnell team.
5/5
We were so well looked after with Michael Graham's in the sale of our property in 2021. Having moved from another estate agent who we felt was letting us down, the difference was incredible. Michael Graham Estate Agents managed everything so well from the valuation and expectation, the marketing of the property and viewings. Once the house was quickly sold they did a remarkable job to see the sale through despite many challenges with the chain. Magdalena especially was just brilliant and took personal responsibility at every stage with clear communication. They were brilliant to work with and I would highly recommend them. Thank YouPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking time to write a review Gavin. We are so glad your experience with Magda and the rest of the Newport Pagnell branch has been so good. Your lovely comments will be passed onto the team.
5/5
Good quality photographs; fast efficient service; seeing the sale through; dealing with in a timely fashion; knowledgeable about the marketPositiveResponsiveness, Professionalism
Hello Jim. We are pleased you had such a positive experience with us. Thank you for your review.
5/5
While I was searching for our new home I did use various estate agents but out of all Michael Graham agents were ever so courteous and professional.. the communication was excellent and in the end we did buy our new home with the help of Michael Graham agent - Gareth Redman … every step of the way he was there for guidance and follow ups… I am very happy with their servicesPositiveProfessionalism
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Gareth and the Buckingham team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
5/5
Absolutely brilliant service, especially Gareth, he was always professional and on ball at every stage of the process. Gareth was always quick in responding and a great help in general. I would 100% recommend Michael Graham Estate Agents.. thanks againPositiveResponsiveness, Quality, Professionalism
Thank you very much for your kind words Gary. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Gareth and the team at Buckingham.
5/5
Really pleased we used Michael Graham (Buckingham branch) to sell our house. Gareth Redman was attentive and professional throughout the process, with excellent communication from both him and branch partner Luke Jackson. Would highly recommend their services.PositiveProfessionalism
Thank you Jonathan, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Buckingham team.
5/5
Magda is superb! The buying of our new property went so smoothly, she kept us informed at all points during the purchase and we can't thank her enough. I would thoroughly recommend Magda, Michael Graham and also the financial team - again superb customer service. Well done team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind words Louise. We're thrilled to hear you've had such a good experience with Magda at Newport Pagnell. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
5/5
Excellent service from start to finish from the team at Michael Graham. We were lucky enough to have both our sale and our purchase handled by the Newport Pagnell (Sale) and Stony Stratford (purchase) branches. We felt we had real value for money, Gareth valued our home and supported us navigating our way through the process, popping in for a chat when we needed some advice. Our sale negotiator Catherine Johnson went above and beyond in all aspects of the sale. She kept us informed and worked extremely hard to keep the chain on track and in the desired timescale. Endlessly patient and supportive, we couldn’t have asked for more from her. Alongside Catherines help we also had excellent service from the agent responsible for our purchase. Scott Reynolds was always available, good humoured, responsive and helpful. Can’t recommend highly enough and MG are guaranteed our custom for any future movesPositiveResponsiveness, Quality, Professionalism, Value
Thank you Susie, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to both the Newport Pagnell and the Stony Stratford teams. We wish you all the best in your new home.
5/5
We met Rufus at a viewing in Newport Pagnell and although the house was not for us, he has been brilliant during our house hunting process. Rufus calls us regularly, asks for updates and sends us new houses that might be of interest to us. He is always there, when we have a question and responds very quickly to our emails. He shows great motivation in finding us a house, which is very rare especially in a such a fast moving market. We think he is a great asset to Michael Graham and would recommend him to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review Marie, we are glad you have found Rufus to be so helpful on your house hunting search. We wish you luck with the search for your next home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.