Trusted Agent profile · Buckinghamshire
★★★★★
1,439 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.
1,323
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
Michael Graham's nine offices, most reviewed first. Each has its own page.
Showing 1,321 reviews on Google only. Show every review
5/5
GoogleMichael Graham provided us with superb service from day one, with Alex and Lee communicating with us regularly and chasing the many links in our chain. We highly recommend them.
Hello, thank you so much for taking the time to write a review. We're very pleased to hear that Alex and Lee were able to assist you so well.
5/5
GoogleWe would like to thank Alex in particular, but also the whole team at Michael Grahams. Nothing was to much trouble for them, and dealt with some items that were not in their remit. A very experienced and professional team. Would definitely use them again.
Thank you
5/5
GoogleI brought my property in Aylesbury through Michael Graham. Sales negotiator,Alexandra Pope was exceptionally helpful and honest throughout the process. Initially our offer was outbid but 2 months later when the sale fell through they contacted and our offer was proceeded. Alex oversaw the whole process and liaised at every stage.
Thank you so much for taking the time to write a review, we really appreciate it. We're delighted to hear that Alexandra was able to assist you so well. Wishing you all the best in your new home.
5/5
GoogleMichael Graham have been fantastic throughout our move. Particular mention to Alexandra Pop who was really attentive, communicating really quickly to all our enquiries. I highly recommend this estate agent and if you get Alex then you are doubly lucky.
Hi Timothy, thank you so much for taking the time to write a review. We're very pleased to hear about your positive experience and that Alex was able to assist you so well.
5/5
GoogleFor selling my home while living in the states, I chose Michael Graham for their excellent local reputation, especially for period properties. I was particularly happy with Alexandra who dealt with the sale process throughout. Highly recommended all around.
Hi Stephen, thank you for choosing Michael Graham. We're delighted to hear you had a positive experience with us. Thanks for highlighting Alexandra went the extra mile to assist you.
5/5
GoogleFrom the initial valuation through to the marketing of the property and subsequent viewings, Michael Graham have consistently delivered a high level of service. We chose Michael Graham to market the property because after meeting with Graham it was clear that he had a comprehensive knowledge of the village, was realistic with his valuation and displayed an openness that was reassuring. The quality of the sales literature and online comms were excellent and we had the ultimate say on what visuals and narrative were to be used. I’m a great believer in the numbers game - the more people that see your property, the better the chance you will have of selling it. Lee and Alex certainly delivered. Although the property could be described as niche Michael Graham managed to generate over sixty viewings that attracted multiple offers and although we had a couple of sales drop through (issues down the chain on both occasions) Lee especially showed tenacity in closing the sale. Whether we were dealing with Jane, the office manager, Alex or Lee in sales or Graham, we have been impressed with their communication skills and doing what they say they are going to do - selling our property. In short, I would have no hesitation in recommending Michael Graham Aylesbury.
Thank you so much for taking the time to write this review. We're delighted to hear your experience with us was positive and that our team assisted you so effectively.
5/5
GoogleMichael Graham Aylesbury were straightforward to deal with throughout the process of our recent purchase. Lee came across as transparent and straightforward. We were not pushed into making an offer after the first viewing, but encouraged to view twice before offering. We were able to meet the vendor in person which helped the negotiation process. We have now moved into our new home and would recommend Michael Graham Aylesbury, and in particular Lee.
Hi Samantha, thank you so much for writing a review. We're really pleased to hear that you had a great experience with Lee and the team. Wishing you all the best in your new home.
5/5
GoogleTremendous from start to finish. Special mention to Alexandra, who was always friendly, helpful, reassuring and professional, but Lee and Graham were great too. Of the various agents we had to value our property, Michael Graham were both the most professional and gave us the most realistic asking price suggestion. Better than that, our property never even made it to market! Having agreed to go with MG, Alex brought round some people on the same day and they made an offer, which we accepted! Amazing. Four months later we have just moved. We had a few complications with our solicitor along the way but Alex & Lee stepped in to sort it out, which was so helpful. Alex even popped round to pick up the key the day before, saving us from having to drop it off. Incredible service. I would recommend the team at Michael Graham in Aylesbury without hesitation. Thanks all :)
Hi Matthew, thank you very much for taking the time to write a review. We're so pleased to hear that Alexandra and the team were able to assist you so well. Wishing you all the best in your new home.
5/5
GoogleSuperb service from Lee and Michael Grahams. From our first visit to our new house through to each email, call & engagement their service has been great. Our own estate agent on the sale of our property will remain nameless but needless to say the service difference from Michael Graham is leagues above our own estate agency on the sale. Night and day difference. Lee has helped each day without hesitation and helped us secure our dream house. Thank you! When the time comes to sell we know who we will be calling. Special thanks to Alex too for showing us around and we hope to see her in our new village soon as a fellow resident!
Hi David, thank you very much for your kind words. We're delighted to hear that you had a great experience with Lee and the team. We wish you all the best in your new home.
5/5
GoogleExplained how much my house was valued at, rather a surprise. Am not selling as my neighbours are fantastic!.
Hi Veronica, thank you so much for writing a review and for choosing us to provide a valuation. We're pleased to hear you had a positive experience with us.
5/5
GoogleEarly stages as a MG client, but so far, so good. Really impressed with the onboarding with Luke and Tina, and the photography by Olly was fantastic, he really went above and beyond for us and have been left feeling he is really on our side and wants to get the property sold for us. Great team, and great marketing.
Hi Alex, thank you very much for taking the time to write a review. We're delighted to hear that you've been impressed with our team so far.
5/5
GoogleFrom the initial viewing of my new home to contract exchange, Gareth at Michael Graham was helpful and encouraging. Communication was particularly good, and he kept me informed at each stage of the process. Highly recommended all round.
Hi Patricia, thank you for taking the time to write a review. We're very pleased to hear that you are happy with your experience and that Gareth was able to assist you so well.
4/5
GoogleMoved in summer 2021, very professional services from Michael Graham and at times over and above service from Steve, especially corralling a complicated chain to completion, thanks for all your help!
Thank you Shaun, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Princes Risborough team.
5/5
GoogleExcellent service from a great team, especially Steve Tillyer who went above and beyond to help us with our recent purchase
Thank you for taking the time to leave us a review Tim. We are pleased to hear that you have found your experience with Steve to be so positive. We hope you enjoy your new home.
5/5
GoogleVery efficient and friendly. We were kept up to date throughout our (very quick) sale. Would certainly recommend them.
Thank you so much for your 5 Star Review Roger. Your lovely comments will be passed onto Paul and the team in Princes Risborough.
5/5
GoogleMichael Graham understood the need to find the right kind of buyer for my house and successfully did so. It made the process much easier- no need for lots of unnecessary viewings.
Thank you Andrew, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Princes Risborough team.
5/5
GoogleTo Steve Tillyer - we wanted to thank you for all your hard work getting this through. And for bringing the house to our attention in the first place. You navigated the turbulent waters with the skill of a very experienced professional. Clearly you have done this many times before!
Thank you very much for your kind words Francis. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Steve and the team at Princes Risborough.
5/5
GoogleFrom start to purchase Paul Copping from the Princes Risborough office was very helpful and attentive and certainly helped the purchase of our new house go through smoothly. Thank you Paul and your colleagues at the Princes Risborough office.
Thank you so much for your review. We're delighted to hear about your positive experience with our team.
5/5
GoogleExtremely impressed with Steve Tillyer at Michael Graham. Very knowledgable and professional. Easy to talk to and down to earth. We have dealt with many estate agents over the last 12 months and the team at Michael Graham stand out from the crowd.
Thank you very much for your kind words Rich. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Steve and the team at Princes Risborough.
5/5
GoogleIt was a pleaure working with Steve at Micheal Graham. We had a very complicated sale chain and MG worked so hard to keep it moving along working with both the upper and lower chains. So important to have real professional agent working for you, to not only find a buyer, but more importantly to work to ensure it through to completion. Always responsive and helpful throughout would highly recommend.
Thank you Gary, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Steve and the Princes Risborough team.
5/5
GoogleSteve from Michael Graham was always helpful and instrumental in both buying and selling our properties. Very proactive in chasing solicitors and arranging viewings. In fact all the team were good. Would recommend.
Thank you Clive, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Steve and the Princes Risborough team.
5/5
GoogleDuring our intense property search and dealing with many estate agents along the way, we found Micheal Graham Estate Agents in Princes Risborough to be extremely professional, especially the representative, Steve Tillyer who ensured all parties were kept updated at all times. Interactions were honest and informative which helped build a good trustworthy relationship during the entire process. A highly recommended estate agent to both buyers and sellers.
Thank you Wayne, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Steve and the Princes Risborough team.
5/5
GoogleRating only, no written review.
Thank you so much for your five star review
5/5
GoogleA better class Estate Agent, personal attention to detail with prompt responses. Highly recommended
Thank you very much for your kind words Hazel. We're thrilled to hear you've had such a good experience with us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.
