Trusted Agent profile
★★★★★
218 reviews across 3 offices and 3 platforms
Melvyn Danes has three offices, in Birmingham (two offices) and Solihull. Together they have 218 reviews on three platforms, rated 4.3 out of 5 overall.
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Melvyn Danes's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBought my first house with Melvyn Danes in Wythall and I can't recommend them highly enough. Compared to one other local estate agent in particular who turned their nose up at me when I explained my budget, Melvyn Danes were friendly and helpful and the support and advice they offered me was invaluable. Communication was excellent, their knowledge of the area is second to none and the process went smoothly.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleA massively thank you to the team, especially Jo who worked tirelessly to get our property sold. The house originally went up for sale at the start of the year, sold extremely quickly and smoothly, and was originally due to exchange and complete at the end of March. However, the Covid 19 pandemic caused unprecedented disruption and lead to the first time buyer in the chain to pull out at the 11th hour. As you can imagine this caused immense uncertainty and stress. However, Jo remained a lifeline of support and information throughout an extremely challenging period. She was relentless in her persuit to find information from solicitors and other estate agents within the chain, and kept us up to date every step of the way. I know that we would have not been the only clients that she was dealing with, yet every time we spoke with Jo we were left feeling like we were her only priority and I had absolute confidence that we would sell as and when the market reopened again. When it finally did, the deal was back on within a week and we exchanged and completed last week. Much of what has gone on over the last few months was completely out of ours and Jo's control, and all one can ask for during those times is to be kept in the loop and given honest support and help. Thank you for everything you did for us. To anyone reading this you'd be crazy to go to any other agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGirls are great Wes is a lad
5/5
GoogleVery helpful staff,Nothing to much trouble, From the first viewing to our offer being accepted they were very helpful and FIRST CLASS, If we was ever to move again we would use Melvyn Danes ,
5/5
GoogleI bought a house through Melvyn Danes approximately 6 months ago and I was very impressed with their service and helpfulness. Especially Anne and Jo who were extremely polite and also answered all my queries extremely promptly. Thousand times better than Burchell Edwards (a very negative experience there). It was a pleasure to deal with Melvyn Danes (this branch)
5/5
GoogleBuying our home was not the easiest process to say the least, it was no some sailing at all but Melvyn Danes made the whole process such much better and in particular Jo Green is an absolute legend. Always responds to emails, answers or returns calls and even chased things up where this was not part of her job. She made things some much easier. I would highly recommend this estate agents.
5/5
GoogleFrom the first viewing to my offer being accepted they were first class. Once agreed Jo Green Was a pleasure to deal with. Always returned a call and chased things up. Makes a change dealing with a company you can’t fault. Thanks to every member of staff and will definitely use you again.
5/5
GoogleAs soon as I walked into the office I knew that this was the agents I wanted to sell my home. After having an awful past experience of a large chain of estate agents I wanted to have an agent I could trust. An agent that would look for buyers rather a buyer to sell the mortgages to. I explained that I needed a buyer who could complete quickly as I we needed to move in the school holidays as we were relocating to the North East From the moment my house was placed on the market in late April to it being sold in July. I was kept up dated by Ann-Marie and Sam .The after sales /completion service with Jo was brilliant as you had someone to call who called you back rather than having to ring a call centre. I would thoroughly recommend.
5/5
GoogleGreat Service from start to finish...
1/5
GoogleCalled a number of times to arrange viewing for a property but no answer. I also sent a email through Rightmove but no reply.
5/5
GoogleI would highly recommend Melvyn Danes. We used them to sell our house and I cannot fault the service we received from the Wythall office throughout the whole process. The staff are fantastic... polite, helpful and proactive.
5/5
GoogleHighly recommend Melvyn Danes. We have just completed our purchase and cannot fault the service that has been given to us throughout this process from the Wythall office. Pat the Manager and her great team always answered any queries we had, we were never left waiting.
1/5
GoogleI had to firmly ask the representative to leave my home. Intimidating, rude, arrogant, actually argued on me I mean argued not discussed,, asked me questions not relevant to house value, forcibly as though I were being interrogated by a police officer, ripped my house apart verbally which has recently been refurbished and all works inspected by a QUALIFIED Surveyor and Building Control Inspector. Came with distinct attitude of wanting to devalue my property. It was so intimidating I wondered if I may have to call police. I lost the plot and firmly told her to leave my property NOW..she was still giving it large on her way out of the door. Luckily recorded it on my phone and CCTV. A very unpleasant experience for a woman living alone...I feel they knew I wanted to sell, thought I was desperate and attempted to take advantage of that.
4/5
GoogleRating only, no written review.
1/5
GoogleI had to firmly ask the representative to leave my home. Intimidating, rude, arrogant, actually argued on me I mean argued not discussed,, asked me questions not relevant to house value, forcibly as though I were being interrogated by a police officer, ripped my house apart verbally which has recently been refurbished and all works inspected by a QUALIFIED Surveyor and Building Control Inspector. Came with distinct attitude of wanting to devalue my property. It was so intimidating I wondered if I may have to call police. I lost the plot and firmly told her to leave my property NOW..she was still giving it large on her way out of the door. Luckily recorded it on my phone and CCTV. A very unpleasant experience for a woman living alone...I feel they knew I wanted to sell, thought I was desperate and attempted to take advantage of that.
5/5
GoogleExcellent Estate Agents, I would highly recommend. Professional, efficient and polite staff. Always ready to offer advice and answer any questions I might have. Never failed to keep me informed of updates and represented the sale of our property with everybody's interests taken into account. Even before everything is complete, It has always been a pleasure to deal with this Estate Agents.
5/5
GoogleRating only, no written review.
1/5
GoogleRude staff who couldn't care less.
1/5
GoogleThere very rude not professional at all
5/5
GoogleAlways professional and a pleasure to deal with.
1/5
GoogleLike most estate agents don't listen to a word they are saying they promise the earth and then do not deliver
1/5
Yellmelyn danes letting
Patrick Waters has been in the business for so long he believes he is now above the law, would never go with the agent again. Worst experienced ever in every sense.
1/5
YellMelyn Danes
Avoid at all cost, worst letting agent just in making money from contracts
1/5
YellNever return calls, inaccurate description of properties
As a buyer, dealing with Melvyn Danes has been a nightmare, from their deceitful descriptions of properties (living rooms described as "bedroom 4"), to the fact that they never return any calls.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birmingham (321 Alcester Road) has the most, with 160 reviews rated 4.4 out of 5, followed by Birmingham (2214 Coventry Road) with 67.
The three Melvyn Danes offices, by town:
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