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McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough

4.5

★★★★★ Excellent

1,050 reviews across 4 offices and 3 platforms

mcfarlaneproperty.com

McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

961

Reviews on Google

All 4 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

McFarlane Sales & Lettings branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in six years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021. A British Property Awards winner every year since 2021.

British Property Awards by year, 2025 to 2021

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

Reviews on Google

Showing 961 reviews on Google only. Show every review

5/5

Google

Tiania was very welcoming, professional and knowledgable when showing me around the two properties I was interested in. When visiting the branch in Old Town Swindon Laura was on hands with all the advice I needed as a first time buyer prepared to other local branches of estate agents I had visited.

Mandi · 27 April 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 May 2025

Good afternoon Mandi, Thank you so much for your kind words. We really do appreciate you taking the time to write this review. Wishing you all the very best for the future.

5/5

Google

Such a great service from McFarland. Christina kept us informed every step of the way and answered any questions we had and put out minds at rest being first time buyers. Highly recommended

Danny · 27 April 2025 · McFarlane Sales & Lettings Cricklade

5/5

Google

After searching for what I wanted which was an estate agent that would commit to selling my parents property by showing gratitude, professionalism, understanding and knowledgable. I found McFarlane estate Agents. The team at old town office have gone above and beyond to help me and sell the property. Always on the phone with updates, emails, regular visits to the property. The sold the property within months of it going up for sale. Always available with good advice. I cannot not recommend the team enough. They certainly took all the stress away from me for selling the property. Very professional highly recommend. Thanks goes to Laura, Anita, Jo and the rest of the team.

Mandi · 22 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for your lovely review Mandi, we really appreciate your wonderful feedback. Best wishes.

5/5

Google

Absolutely brilliant service. We have recently sold our house through McFarlane, who were fantastic through the whole process. Firstly, Laura took some beautiful photos of our property. Once on the market, viewings were hosted by Tianah who I cannot speak highly enough about. She took the time to get a real feel for the place herself, and spoke to us for an insight to the local area, surroundings, and those small touches that make all the difference. She turned up early for each viewing, and made the process an absolute pleasure, and kept us fully updated with feedback and progression. Great stuff.

Ian · 20 April 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 20 March 2026

Hi Ian, thank you very much for your 5* review. We really appreciate you taking the time and effort to post this. Kind regards

5/5

Google

From our first meeting with Victoria Convey and Paul Gregory we felt that they were professional, knowledgeable and that they fully appreciated the improvements we had recently completed in our home. They spent some time with us understanding our reasons for selling and finding out about our property. Before marketing they ascertained we were happy with the photos and detailed personalised particulars. Ollie returned on a couple of occasions to ensure the drone images were perfect. We were impressed with their meticulous attention to detail, commitment and enthusiasm - they were diligent at giving us detailed feedback from each viewing. The new portal system was easy to use and useful to gauge how much interest there had been from the number of online 'clicks' of our property. Once we'd sold it was a bit of a whirlwind - but we were guided through the initial steps before being introduced to Christina, our sales progressor. Christina was extremely helpful and kept us updated at all times . We were working to a tight deadline so it was a bit stressful. However, she was reassuring and a calming influence ensuring that all our questions and concerns were addressed right up to completion day. A HUGE thanks to Team Mcfarlane. We highly recommend their services

Beverley · 20 April 2025 · McFarlane Sales & Lettings Marlborough

Agent replied · 13 April 2026

Thank you so much for your wonderful review Beverley, we really appreciate the feedback. Wishing you all the best.

5/5

Google

Thank you Anita Cowley for your support ensuring our purchase in Swindon was swift and stress free. Pass my regards to all your team members.

Sam · 15 April 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 3 June 2025

Hi Sam, thank you so much for your 5* review. We really do appreciate this. Wishing you all the very best for the future.

5/5

Google

Once we'd sold our house with McFarlane in Marlborough it was a bit of a whirlwind - but we were guided through the initial steps before being introduced to Christina, our sales progressor. Christina was extremely helpful and kept us updated at all times . We were working to a tight deadline so it was a bit stressful. However, she was reassuring and a calming influence ensuring that all our questions and concerns were addressed right up to completion day. A HUGE thanks to Team McFarlane. We highly recommend their services.

Beverley · 15 April 2025 · McFarlane Sales & Lettings Cricklade

5/5

Google

Jo Costin at Macfarlane’s was very helpful in all aspects, and was approachable and extremely efficient. Excellent all round.

John7 · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

John, thank you so much for your lovely review. It really is appreciated. Wishing you all the very best for the future.

5/5

Google

Rating only, no written review.

Albert · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hi Albert, thank you so much for your 5* review. It is greatly appreciated. Best wishes for the future.

5/5

Google

Great Jo I am happy with your hard work to get my Sale finalised.

Peter · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hi Peter, thank you so much for your 5* review. It really is appreciated.

5/5

Google

Jo from Mcfarlane has fantastic communication, working with her has been excellent & after dealing with her professionalism and great customer focus, I wouldn’t hesitate in recommending McFarlane to anyone wanting to buy or sell.

Batman01793 · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you so much for your wonderful review. We really do appreciate you taking the time and effort to write this. We wish you all the very best for the future.

5/5

Google

From the first conversation with Anita to Jo keeping things moving they were all brilliant

Wendy · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hi Wendy, Thank you so much for the lovely 5* review. We really appreciate you taking the time to post this. Many thanks

5/5

Google

Excellent service for both sales and lettings. Jo and Jacqueline have been excellent

Toby · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for your lovely review Toby.

5/5

Google

Rating only, no written review.

Heather · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hello Heather - thank you so much for your 5* Review. Best wishes.

5/5

Google

Wonderful service from all at McFarlanes, Jo Costin Sales Progression absolutely fabulous during a rocky road to exchanging contracts! Highly recommend.

Jo · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 25 December 2024

Good morning Jo and thank you so much for your review.

5/5

Google

Fantastic work by Jo, Anita and the team in selling my house. Their efforts and perseverance paid off and their helpfulness was great all the way though the process. I recommend Mcfarlane highly.

Anne · 15 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 25 December 2024

Dear Anne, thank you so much for your 5 star review. It really does mean a lot to us. Thank you

5/5

Google

We purchased our home through mcfarlane! Tom was incredible and made us feel at home while showing us around the house, we ending up falling in love with it and proceeded to purchase. Jo was amazing!!! With the stamp duty time crunch, she was on the ball and regularly chasing solicitors and going the extra mile where possible. Thank you R&P

Rob · 10 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for your 5* review Rob.

5/5

Google

I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent service, provided in both a friendly and accessible manner Jo helped me with the purchase of my most recent flat and she was knowledgeable, patient, and responsive. I have no reservation in highly recommending McFarlane ( especially Jo Costin ) and my heartfelt thanks for your excellent work on my behalf”- Dr B Joseph.

Bethel · 4 April 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for taking the time to leave such a positive review, we really appreciate your feedback.

5/5

Google

I have a very pleasant experience with macfarlane ,the service it's amazing also I would like to thanks Theresa Sutton she is an amazing customer service she is very understanding, helpful , because of her I'm always feel comfortable in my house as soon as have I small issue she is always her to assist me. Thanks you Theresa you are an amazing lady ❤️

Dounia · 30 March 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hi Dounia, thank you for taking the time to leave us a fantastic review. All the best.

5/5

Google

Christina was so helpful during the sale of my father’s house. She was clear and concise when giving me information as I was the main point of contact, and I felt she was definitely supporting me with the ‘back and forth’ that goes on with Solicitors! She also has a great sense of humour which most definitely helped!

Traci · 29 March 2025 · McFarlane Sales & Lettings Cricklade

4/5

Google

Jo was really helpful keeping me up to date with things.

Sheila · 27 March 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for taking the time to leave us a review Sheila.

5/5

Google

Can't recommend Mcfarlane highly enough! Laura's valuation was absolutely spot on (others valued it significantly less!) Sold very quickly (very close to the asking price). Kept informed after each viewing, contacted even when there was no new information. Anita has been amazing with updates and information also recommendations for other services. Fabulous, Fabulous service all through. Compared to interactions I have had with other Estate Agents, Mcfarlane are the one who I would trust and use time and time again! Thank you ladies, keep up your amazing work 👏

Mel · 20 March 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 24 March 2024

Hi Mel, thank you so much for your wonderful review, we have thoroughly enjoyed working with you and are delighted with the outcome. Best wishes, from the Old Town sales team x

5/5

Google

Rating only, no written review.

Dipesh · 20 March 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 10 May 2024

Hi Dipesh, thank you so much for the 5* Review. It really is appreciated.

5/5

Google

I can't rate Tom and his team highly enough. After deciding to rent out my mothers home after she had gone into a residential care home, Tom and his team managed to let the property for an asking price offer on the second viewing. The whole process from start to finish was seamless, they couldn't do enough for us which ultimately lessened what was an emotionally stressful time. As and when the time comes, we will not hesitate to use them again whether for re-letting or sales. Thank you.

Jenny · 20 March 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 10 May 2024

Hi Jenny, thank you very much for your lovely review. It was a pleasure working with you and I am pleased that we managed to make at least this process as stress free as possible. Best wishes.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about McFarlane Sales & Lettings

Which McFarlane Sales & Lettings office has the most reviews?

Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.

Where are the McFarlane Sales & Lettings offices?

The four McFarlane Sales & Lettings offices, by town:

What do sellers say about McFarlane Sales & Lettings?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."

What do buyers say about McFarlane Sales & Lettings?

6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."

What do landlords say about McFarlane Sales & Lettings?

6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."

What do tenants say about McFarlane Sales & Lettings?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."

Has McFarlane Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 9 other industry awards since 2021.

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