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McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough

4.5

★★★★★ Excellent

1,050 reviews across 4 offices and 3 platforms

mcfarlaneproperty.com

McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

961

Reviews on Google

All 4 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 961 reviews on Google only. Show every review

5/5

Google

We had a great experience working with McFarlane, whilst selling the home that had been in the family for about 60 years. Every member of the team where amazing to deal, from initial survey, carrying out the viewings, providing updates after viewings, all the way through to weekly updates as the sale was completed. They were on top of everything, very professional and had 100% trust in them. It was a five star experience and thank you to the team for making the process stress free for us.

Mark · 15 September 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for taking the time to leave us such a wonderful review, we really appreciate your feedback. Best wishes.

1/5

Google

Rating only, no written review.

Harry · 15 September 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hi Harry, we are really sorry to see that you have left us a 1* review. I would appreciate if you could send across some feedback to info@mcfarlaneproperty.com as we would like to look into this further. Many thanks,

5/5

Google

Viewed a property, wasn't the right one, but the agent Christine was amazing, very knowledgeable and answered all questions. She's amazing!

Sarah · 28 August 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 20 March 2026

Hi Sarah, thank you for your lovely review. We hope you have now found the right property and settled in well but of course please do get in touch if we can help in anyway now or in the future.

5/5

Google

Excellent support from start to finish. Communication was great throughout. Tom was an asset to the team, he answered all my queries and his availability for visits was great. A BIG thank you to the team.

Marcus · 15 August 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for the wonderful review, Marcus.

5/5

Google

Christina Hughes assisted with getting a difficult sale through the finishing line. Christina has such a positive approach and attitude, was consistently on top of things and always happy and ready to help! 6 stars out of 5 :D

Daniela · 12 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 13 April 2026

Hi Daniela, thank you for the 6 star review :)

5/5

Google

Tim Stanley and Christina Hughes at the Cricklade branch helped sell my property quickly and with minimal fuss. I am thankful for their calm expertise and friendly attitude.

Mark · 12 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 13 April 2026

Thank you for your 5* review Mark.

5/5

Google

We have had an amazing experience with Christina. She has been so kind and supportive, which has really helped when things took a bit longer than we initially hoped it would. We have really valued having Christina alongside us through this process and she is always there to answer any questions. A big thank you to Christina!

Danielle · 5 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 14 October 2026

Thank you for taking the time to leave us such a lovely review Danielle.

5/5

Google

Selling my late father’s property was always going to be an emotional process. It had been on the market for over 2 years and after a failed sale I decided to move to McFarlane Estate Agents. From that point onwards it was plain sailing, plenty of viewings with the sales team keeping me regularly updated with the feedback. Within a month of the listing, we had agreed an offer for the full asking price and it was taken off the market. The lovely Christina Hughes then took over the sales progression. Her communication and professionalism were excellent and she handled the sale with patience and determination. Throughout the process, I genuinely felt like a priority, which made all the difference during such a sensitive time. The whole team were friendly, approachable, and truly had my best interests at heart. I can’t thank Christina enough or recommend McFarlane Estate Agents more highly.

Beth · 3 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 14 October 2026

Thank you for your lovely review Beth, we really appreciate you taking the time to leave us such wonderful feedback. Best wishes.

5/5

Google

Christina was absolutely fantastic throughout the journey of purchasing our new home, she was there throughout the whole process steering and guiding us to completion, we cant thank her enough, she bent over backwards to get the completion finalised today, McFarlane in general are a great estate agents, all the staff there were brilliant from the first viewing, we have no complaints whatsoever and highly recommend, a truly 5 star experience

Melanie · 3 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 14 October 2026

Thank you for your lovely 5* review Melanie.

5/5

Google

Christina has been absolutely amazing, we had a difficult journey with our house purchase and at some point it seemed like we might not be able to get the house we made an offer on, but Christina did her very best to help us get through the challenges and we are now completing our house purchase. Thank you again Christina for your care and great support!

Monika · 3 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 14 October 2026

Hi Monika, thank you for taking the time to leave us such a wonderful review, we really appreciate it.

5/5

Google

We had a stress free sale and couldn’t fault McFarland. Plenty of buyers viewing and it wasn’t long until we received an offer. The service from offer to exchange and completion was exceptional, we were kept up to date with exactly what was going on and they kept the process ticking along in good time.

Natasha · 3 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 14 October 2026

Thank you for your wonderful review Natasha.

5/5

Google

We recently purchased a property through McFarlane and couldn't be happier with the service we received. From start to finish, the team went above and beyond to support us throughout the process. A special thank you to Christina for her exceptional dedication, professionalism, and clear communication, she truly made a stressful time so much easier. Highly recommended!

Jordan · 3 August 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 14 October 2026

Thank you for your lovely review Jordan.

5/5

Google

Anita was absolutely amazing. Anita accommodated both myself and my mum and showed us a number of properties all at short notice! She is absolutely fantastic and I wouldn't hesitate to recommend her or McFarlane Sales & Lettings. Thank you so much Anita xxxx

Meghan · 4 July 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 20 March 2026

Hi Meghan, thank you for your kind review. If we can help in anyway in the future then please don't hesitate to get in touch.

5/5

Google

Yesterday I was greeted by tianah she was lovely and very friendly she was very helpful and did an amazing job at both viewings she was so good she deserves a pay rise and remined very professional. And the service when we walked into the agency was amzomg and they were very polite

Alman's · 4 July 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 20 March 2026

Hi Alman, thank you for your kind review. If we can help you in anyway in the future then please do just get in touch.

5/5

Google

Charlotte was friendly, informative and assisted us very well. As it turned out, we didn't chose the property, but we valued the help provided, thank you!

KeithS · 15 June 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for taking the time to leave us a 5* review.

5/5

Google

With Victoria’s help the purchase of the house in Marlborough was quite seamless and trouble free she was very attentive to all queries from both my purchasing view and also, I believe from the seller’s point of view. Clearly she’s a seasoned professional in the Macfarlane property company. Thank you! Alastair.

Alastair · 23 May 2025 · McFarlane Sales & Lettings Marlborough

Agent replied · 13 April 2026

Thank you so much for your lovely review, Alastair. It really does mean a great deal to us to have such wonderful feedback. Wishing you all the very best.

5/5

Google

A Rock in the Storm, Thank You, Christina Christina has been the absolute rock and steady hand throughout our home-buying journey. In what can only be described as a chaotic and, at times, frustrating world of solicitors and paperwork, she has been our calm, our clarity, and our constant source of progress. From the moment the memorandum of sale was issued, Christina has worked tirelessly to ensure every step moved forward with pace and purpose, always with both the buyer and seller’s best interests in mind. Her communication was always clear and timely, her professionalism unwavering, and her empathy unmatched. She navigated challenges with grace, solved problems before they became issues, and somehow made the whole process feel lighter. And in honour of Christina’s Scottish roots, a wee verse O Christina, wi’ heart sae braw, Ye faced the storm, ye kept the law. Wi’ steely nerve and kindly cheer, Ye brought our dream o’ hame sae near. Nae draughty deed nor lawyer’s croon, Could halt thy steps or slow thee doon. We toast thee now, wi’ joy and grace, The bonnie soul that led this race. Thanks to her commitment and tenacity, we hit our target date, completing in just 57 days. That kind of turnaround speaks volumes about her dedication and ability to get things done. Dana and I are incredibly grateful for everything Christina has done to make this next chapter possible. If you’re buying or selling, you couldn’t be in better hands.

Bryan · 23 May 2025 · McFarlane Sales & Lettings Cricklade

5/5

Google

The team at Mcfarlanes were fantastic especially Christina Hughes. Nothing was ever too much trouble and she explained everything as the sale proceeded. This is the second time we have used Mcfarlanes and the second time Christina has looked after us. Even with a broken leg she has kept us updated and always with a smile. A big thank you to Ollie in the Marlborough office also. Christina, you are a star and we will be forever grateful.

Claire · 23 May 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 11 November 2024

Hi Claire, thank you so much for your lovely review. It certainly can be a stressful time and I am pleased to hear that we did our bit to help keep this to a minimum. Wishing you all the very best for the future. x

5/5

Google

Even before I rented with this agency, I contacted them for some advice and they were so helpful despite the fact I wasn’t a client. We are in our current home thanks to Keira who has literally been amazing throughout the entire process. Always there for us and answering any questions we had. Nothing is ever too much trouble. It’s a really refreshing experience to deal with agents who are decent and professional and put their customers first. Thank you and to other people I dealt with in the office too. Feeling very fortunate.

Rachel · 9 May 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 22 February 2024

Good morning Rachel, Thank you so much for your lovely review. We really do appreciate you taking the time and effort to post this. Wishing you all the very best for the future.

5/5

Google

I had a great experience buying a property via McFarlane Sales & Lettings. Anita was brilliant from start to finish. Very friendly, welcoming, responsive and she went above and beyond to provide me with expert advice and guidance. I then had the pleasure of being handed over to Jo, who helped me get through to completion. Jo shared all the same qualities and was particularly great at chasing solicitor's and keeping the process moving. I also spoke to Tom (Lettings) who is exceedingly knowledgeable and helpful. The whole process was smooth and efficient and I hope to work with McFarlane again soon! Many thanks for all of your hard work.

Andrew · 4 May 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 20 March 2026

Hello Andrew, thank you very much for your glowing review. Best wishes

5/5

Google

Both Paul Gregory and Victoria Convey show a high level of professionalism coupled with customer care that is rarely seen nowadays. Our journey with them took one year, they helped us adapt and progress seamlessly, negotiated on our behalf and kept us sane. Moving forward I'm so glad that we chose them for both our sale and purchase.

Nicky · 4 May 2025 · McFarlane Sales & Lettings Marlborough

Agent replied · 13 April 2026

Thank you for your 5* review Nicky, we really appreciate you taking the time to leave a wonderful review.

5/5

Google

Excellent service throughout, highly recommend renting through McFarlanes, the team are great. Special mention though to Theresa who has been amazing throughout my tenancy, thank you for all your help 😊 …

Joe · 30 April 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 3 June 2025

Good afternoon Joe and thank you so much for taking the time to post this review. We really do appreciate it.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

McFarlane Sales & Lettings branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in six years, the group and its branches: 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

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Questions about McFarlane Sales & Lettings

Which McFarlane Sales & Lettings office has the most reviews?

Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.

Where are the McFarlane Sales & Lettings offices?

The four McFarlane Sales & Lettings offices, by town:

What do sellers say about McFarlane Sales & Lettings?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."

What do buyers say about McFarlane Sales & Lettings?

6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."

What do landlords say about McFarlane Sales & Lettings?

6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."

What do tenants say about McFarlane Sales & Lettings?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."

Has McFarlane Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 9 other industry awards since 2021.

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