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McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough

4.5

★★★★★ Excellent

1,052 reviews across 4 offices and 2 platforms

mcfarlaneproperty.com

McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,052 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

963

Reviews on Google

All 4 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers13 reviews

5.0 / 5 I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Andy, 26 January 2017Read all 13 from sellers

Buyers6 reviews

4.7 / 5 Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Amanda, 8 October 2017Read all 6 from buyers

Landlords6 reviews

4.2 / 5 As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Sophie, 15 March 2021Read all 6 from landlords

Tenants11 reviews

4.6 / 5 My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Bent, 19 May 2017Read all 11 from tenants

Our offices

McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 963 reviews on Google only. Show every review

5/5

Google

Selling our unique house was tricky but the Tim & Tom team sorted it out and they helped us with viewings through a global pandemic for which we are very grateful. Professional, responsive, and most importantly patient throughout. Our sale was the most stressful and lengthy sale ever. [Our buyers solicitor was something else! ] Silvia was always on hand to mop our tears, wipe our eyes and listen to my rantings! when our exchange happened 2hrs before our removal vans left our drive the team cheered along with us! [we like to think it wasn't just that they knew that they would have some space on their phone lines!] They earned every penny as far as we are concerned.

Gran · 30 March 2022 · McFarlane Sales & Lettings Cricklade

5/5

Google

I tried selling my house with a, supposedly, leading Cricklade Estate Agent for over a year but they failed dismally. Having spoken to Tim at length, I instructed McFarlane to sell it and, bang, 2 days later it was sold. The McFarlane Cricklade team is the epitome of everything you could want in an Estate Agent - well-connected, knowledgeable and professional. I was struck by their interpersonal skills which is what you want in someone representing your property to others. Tim & Tom were both highly proactive estate agents and attracted a lot of interest in the property which culminated in a sale after 48hrs of them marketing it. Silvia then ensured a meticulous progression of the sale, updating me on a daily basis. McFarlane should be the Estate Agent of choice if you want a professional and proactive team to represent you. A thoroughly pleasant experience all round.

T · 30 March 2022 · McFarlane Sales & Lettings Cricklade

5/5

Google

After a bad experience dealing with the on line company “ strike “ who were hopeless - my confidence in estate agents was not good . I needn’t have worried from my initial viewing with Tim , to follow up calls about my offer were dealt with attentively and professionally. The follow up service from Christina was equally courteous , helpful and proactive . Overall a good experience . To all prospective sellers - use the local professional guys such as McFarlane - as a buyer I would actively avoid the online firms such as Strike - you really do get what you pay for as proven with this house purchase .

John · 30 March 2022 · McFarlane Sales & Lettings Cricklade

5/5

Google

Positive: Very Professional I have rented a property through SLCA which is now Mcfarlane in Marlborough for the last 11 years. In those 11 years the service that was given to us has been steadily improving, now that Mcfarlane have taken full control I can honestly say they are an excellent letting agency. I would like to say a big thank you to Jacqueline in the Marlborough Office for looking after our best interest as tenants always providing service with a smile and always there to help. I can thoroughly recommended Mcfarlane to anyone.

Annie · 30 March 2022 · McFarlane Sales & Lettings Marlborough

5/5

Google

We rented initially with SLCA which was subsequently taken over by McFarlane. Throughout the tenancy Jacqueline Marchant, Currie has been amazing making sure we're kept up to date on issues and changes as well as just being very approachable and earnest, she really did make renting an easier experience. Would recommend above many other rental agencies we've used in the past

Matthew · 30 March 2022 · McFarlane Sales & Lettings Marlborough

3/5

Google

Bindu, we are really surprised to see your 3* review. Could you please email courtney@mcfarlaneproperty.com with your concerns and I will happily look into this for you.

Bindu · 30 March 2022 · McFarlane Sales & Lettings Swindon

3/5

Google

Good Morning Vijay, it is a shame to see you have changed your review from 5* to 3*. If you would like to call us on 01793 611841 or email lettings@mcfarlaneproperty.com and we would be more than happy to look into your concerns.

Vijay · 30 March 2022 · McFarlane Sales & Lettings Swindon

1/5

Google

Good Morning Mr Bojar, it is a shame to see you have left us this review. I have searched our system and can find no record of a client/customer in the name of Ryan Bojar. If you would like to call us on 01793 611841, we would be more than happy to look into your concerns. Kind regards

Ryan · 30 March 2022 · McFarlane Sales & Lettings Swindon

1/5

Google

Good Morning, it is a shame to see you have left us this review. If you could give our office a call on 01793 611841, we would be more than happy to look into your concerns. Kind regards

Beni · 30 March 2022 · McFarlane Sales & Lettings Swindon

5/5

Google

Extremely professional . Nikki Jeffreys was very helpful and knowledgeable. Highly recommended

Wendy · 30 March 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Thank you for your review Wendy

5/5

Google

the Swindon lettings team went above and beyond to find me a property to let. cant recommend enough. t

Chris · 30 March 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Thank you for your review Chris, we wish you the best of luck in your new home

1/5

Google

Just shown up for a viewing and there is a SOLD sign up. Called agents only to be told 'sorry, you weren't in the diary' very annoyed with the unprofessionalism shown. 😡🤬😡 …

Hazel · 30 March 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Good Morning Hazel, it is a shame to see you have left us this review. If you would like to call us on 01793 611841, we would be more than happy to look into your concerns. Kind regards

5/5

Google

Really lovely agents. Anita and Joe have been so great helping me with my property search. Thoughtful personal service and advice. Thank you ❤️

Helen · 30 March 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Thank you for your kind review Helen

5/5

Google

Absolutely brilliant service from Anita, viewed a property to rent just over a week ago, fell in love and she got everything through so quick that we're moving in just over a week later. Very responsive and helpful and definitely recommend! Thank you so much!!

Rivver96 · 30 March 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Thank you for your review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

McFarlane Sales & Lettings branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in six years, the group and its branches: 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

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Questions about McFarlane Sales & Lettings

Which McFarlane Sales & Lettings office has the most reviews?

Swindon has the most, with 502 reviews rated 4.1 out of 5, followed by Cricklade with 313.

Where are the McFarlane Sales & Lettings offices?

The four McFarlane Sales & Lettings offices, by town:

What do sellers say about McFarlane Sales & Lettings?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."

What do buyers say about McFarlane Sales & Lettings?

6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."

What do landlords say about McFarlane Sales & Lettings?

6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."

What do tenants say about McFarlane Sales & Lettings?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."

Has McFarlane Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 9 other industry awards since 2021.

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