McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough

★★★★★ 5/5

Google

We have been very impressed by the team at McFarlane, Tim Stanley for his persistence in securing the property for us and especially to Christina Hughes for achieving completion in such a short time. Christina is a joy to deal with making what is usually a fairly stressful time an almost pleasurable experience. She is very professional but also warm, funny and understanding. She has really kept on top of this purchase communicating with all the parties involved and updating us regularly. The total time to completion 6 weeks is amazing, both she and our solicitor. also a lovely lady, have pulled out all the stops and gone the extra mile to achieve this. Girl power at its best. Thank you all, we can thoroughly recommend McFarlane Cricklade.

Margaret · 2 March 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

A personal thank you to Christina Hughes who has dealt with my case from the word go, made the process of probate 100 times more bearable than what it could have been, always keeping us up to date, and checking in on us :), even when she didn't need to. Hopefully she receives this feedback :).

Hannah · 28 February 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Was very fortunate to use them to buy my first house. Jo has always been there to answer my questions through out the buying process. Will highly recommend them if you are a first time buyer as it is always a daunting process as a first time buyer. Thank you

Sandeep · 29 January 2023 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

Christina Hughes has been my main point of contact after sale of my property. She has been an absolute pleasure to deal with, very efficient with great communication all the way through. Thank you Christina for being such a joy to deal with, you have put my mind at ease and I have felt in safe hands. I would high recommend this estate agents, they are a strong team.

Chris · 29 January 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 1/5

Google

McFarlane is a disappointment!

Aderonke · 28 January 2023 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

Christina did a great job of progressing the sale in spite of the inefficiencies of the buyer's solicitors

Kate · 28 January 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

It's a wonderful agency and the staff are extremely good but Christina Hughes does not go that extra mile she does a marathon for you.

Jacqueline · 28 January 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Christina Hughes has been my main point of contact after sale of my property. She has been an absolute pleasure to deal with, very efficient with great communication all the way through. Thank you Christina for being such a joy to deal with, you have put my mind at ease and I have felt in safe hands. I would high recommend this estate agents, they are a strong team.

Chris · 28 January 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

We were very pleased with the team and especially Jo with all their help with a long and protracted move. Would highly recommend.

Colin · 28 January 2023 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

Was very fortunate to use them to buy my first house. Jo has always been there to answer my questions through out the buying process. Will highly recommend them if you are a first time buyer as it is always a daunting process as a first time buyer. Thank you

Sandeep · 28 January 2023 · McFarlane Sales & Lettings North Swindon

★★★★★ 1/5

Google

Rating only, no written review.

Racine · 26 January 2023 · McFarlane Sales & Lettings Swindon

★★★★★ 1/5

Google

Rating only, no written review.

Brian · 23 January 2023 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

Professional and friendly, Christina made sure to keep us updated throughout the process, which was full of ups and downs but Christina acted promptly and efficiently on everything we needed.

Melissa · 12 January 2023 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

I bought my house recently through Mcfarlane. Wonderful people and very friendly in Mcfarlane. Jo was incredible and very helpful since we gave the offer for our property. She was chasing us on each and every stage of the process until the job gets done. I definitely recommend Mcfarlane and thank you so much Jo :)

Jerry · 10 January 2023 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

Bradley Bates is the first person I spoke to at McFarlane, Cricklade… When they added a new property to Rightmove, I knew just by looking at the photos it was my families forever home. Even though I told Bradley my house was not on the market, he booked a viewing for us the following day. 6 days later, McFarlane sold my house and I purchased our new home. Bradley is professional, approachable and friendly. He took the time to listen and understand our position. Bradley takes a methodical approachable to his work. He did a great job at taking photos, including drone photos. He kept us updated on offers and viewings by phone and email. Bradley was also the onsite contact for all our property viewings. We left the house with Bradley and returned when the viewings were complete. At a stressful time, Bradley calmly takes things in his stride and puts you at ease, knowing he is in full control of everything he does for you. Thank you, Bradley, you’re awesome… ***Whilst I only mention Bradley in this review. I equally found the whole Cricklade team and management to be outstanding.***

Paul · 30 December 2022 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Warm and friendly personnel at Mcfarlance. We were in touch with Christina Hughes during the sale transaction, her services and communication skills are outstanding; friendly and helpful. Thank you Christina 😊 Thanks to Bradley 😊who showed us around the house on multiple occasions without any fuss. Easy to talk to, nice and friendly. We will rate both of you 5'*s.

Joaquim · 30 December 2022 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Christina Hughes, McFarlane, Cricklade, was my sole point of contact after my house was sold STC. Christina is professional, super friendly, approachable and instantly puts you at ease. Christina has an appropriate level of humour to make speaking with her so refreshing. Nothing is too much trouble for Christina, she will help you through the whole process to exchange and completion. Christina takes the time to understand and listen to you, whilst promoting a win-win situation to everything she does for you. Without Christina collaborating with all parties involved, including solicitors, this process would have been much harder and stressful for me. Christina, you are amazing… Thank you for helping me through my occasional stress outs and issues arising from my house sale.

Zoe · 30 December 2022 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Thank you for your 5* review Alex!

Alex · 30 December 2022 · McFarlane Sales & Lettings Swindon

★★★★★ 1/5

Google

We are really sorry to see your 1* review. We would be grateful if you could email us (lettings@mcfarlaneproperty.com) with the reasoning for your low rating so we can look into this further.

BT · 30 December 2022 · McFarlane Sales & Lettings Swindon

★★★★★ 1/5

Google

What a disappointment. Avoiding any property connected with this company in the future. Long list of issues like a previous reviewer. I will say that the initial agents upon viewing a flat are helpful and friendly. But here is the telling thing, once they have helped get you your property (and they earn whatever they earn) the service is bad, virtually non exsistant. You will be appointed a tennancy manager, ours was Sarah, and this was another pointless exercise as practically any issues which were fair to bring up, she was no help whatsoever. You see, we had a setup where we were unable to speak directly with our landlord and ask Sarah to speak with them each time it was required, and she clearly sided with the landlords on everything and both of their time scales to get things sorted was not acceptable. Will not accept this setup again. One issue was the landlord had extreamly heavy gates at the end of the fire exit stairs. The landlord wouldn't move them. It was difficult getting my bike out (Satah at McFarlane made such a fuss of them sllowing me to keep a bike, a generally accepted requirement at most properties, an area was sorted instantly iin my new place!) and I kept hitting my ankle as there was only a small gap between the gates and staircase. Neither McFarlane or the landlords would have them moved. I thought if there was a fire it could be dangerous. I seeked some advice and it was suggested I telll the non-emergency fire department as it was agreed it wasn't really acceptable. I told them and they spoke to McFarlane to ask them to have the gates moved, to which McFarlane said they will get it done. Upon waiting months, and leaving the flat, it was still never done. Also had the same issue with another reviewer regarding the deposit. They are trying to take a portion back because they are saying we hung something on the bathroom-we never did. And they are trying to claim for natural markings. When I brought this up with the tennancy manager (when finally managing to make contact,) we are just told it was compared with the original inventory and you will have to dispute it with the deposit holders. What is the poimt of a tennancy manager, when they provide no actual worthwhile service to the tenant, and the same can be said for McFarlane.. Our time at our property under McFarlane was not the best and this was largely down to them falling short. If they had been better they might have been able to help with our sub-par landlords but they were not interested. I have quite a lot of issues where they fall short ehich I am goong to publish in an article as I sm generally concered about the quality they operate with, but one of our reasons for moving was down to this estate agent, so highly recommend avoidong if you can. I also noted that when trying to get you into one of their properties they are so enthusiastic and friendly, once your with them, and you leave, not even a thanks/goodluck, barely got a goodbye when handing back the keys.

Ben · 30 December 2022 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

Rating only, no written review.

Alex · 29 December 2022 · McFarlane Sales & Lettings Swindon

★★★★★ 1/5

Google

Rating only, no written review.

BT · 29 December 2022 · McFarlane Sales & Lettings Swindon

★★★★★ 1/5

Google

What a disappointment. Avoiding any property connected with this company in the future. Long list of issues like a previous reviewer. I will say that the initial agents upon viewing a flat are helpful and friendly. But here is the telling thing, once they have helped get you your property (and they earn whatever they earn) the service is bad, virtually non exsistant. You will be appointed a tennancy manager, ours was Sarah, and this was another pointless exercise as practically any issues which were fair to bring up, she was no help whatsoever. You see, we had a setup where we were unable to speak directly with our landlord and ask Sarah to speak with them each time it was required, and she clearly sided with the landlords on everything and both of their time scales to get things sorted was not acceptable. Will not accept this setup again. One issue was the landlord had extreamly heavy gates at the end of the fire exit stairs. The landlord wouldn't move them. It was difficult getting my bike out (Satah at McFarlane made such a fuss of them sllowing me to keep a bike, a generally accepted requirement at most properties, an area was sorted instantly iin my new place!) and I kept hitting my ankle as there was only a small gap between the gates and staircase. Neither McFarlane or the landlords would have them moved. I thought if there was a fire it could be dangerous. I seeked some advice and it was suggested I telll the non-emergency fire department as it was agreed it wasn't really acceptable. I told them and they spoke to McFarlane to ask them to have the gates moved, to which McFarlane said they will get it done. Upon waiting months, and leaving the flat, it was still never done. Also had the same issue with another reviewer regarding the deposit. They are trying to take a portion back because they are saying we hung something on the bathroom-we never did. And they are trying to claim for natural markings. When I brought this up with the tennancy manager (when finally managing to make contact,) we are just told it was compared with the original inventory and you will have to dispute it with the deposit holders. What is the poimt of a tennancy manager, when they provide no actual worthwhile service to the tenant, and the same can be said for McFarlane.. Our time at our property under McFarlane was not the best and this was largely down to them falling short. If they had been better they might have been able to help with our sub-par landlords but they were not interested. I have quite a lot of issues where they fall short ehich I am goong to publish in an article as I sm generally concered about the quality they operate with, but one of our reasons for moving was down to this estate agent, so highly recommend avoidong if you can. I also noted that when trying to get you into one of their properties they are so enthusiastic and friendly, once your with them, and you leave, not even a thanks/goodluck, barely got a goodbye when handing back the keys.

Ben · 29 December 2022 · McFarlane Sales & Lettings Swindon

★★★★★ 1/5

Google

Can't reach them. They don't hold up on their end of the bargain. Bad experience

Garfield · 29 December 2022 · McFarlane Sales & Lettings Swindon