5/5
Great help with selling property.
Agent replied · 22 March 2024
Hi Chris, Thank you so much

Trusted Agent profile
Verified
★★★★★
1,052 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,052 reviews on three platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
Showing 963 reviews on Google only. Show every review
5/5
Great help with selling property.
Hi Chris, Thank you so much
5/5
McFarlane have been an absolute pleasure to deal with throughout the purchase of our house. Christina has kept in touch with regular updates, guiding us through every step of the process as well as keeping the momentum going in the chain, chasing solictors and developers. Christina’s kindness and warmth was greatly appreciated (and needed) throughout the stressful twists and turns of moving. I would highly recommend McFarlane in Cricklade.
Thank you for your lovely comments Katie, we hope your move went smoothly and you are all settled now :)
5/5
My Experience with Mcfarlane Lettings was nothing short of amazing. My letting agent was Anita and she was absolutely brilliant. She kept me well informed about everything and really supported me throughout. Looking to rent was really daunting and quiet stressful thing for me but Anita really made me feel at ease and made feel confident through my decision making. I could call and ask about anything I was not sure of and she always made time for me.
Thank you for your lovely review Leatitia, I will make sure your comments are passed across to Anita.
5/5
Anita! So kind, helpful and informative. Changed my life. Can't thank her enough for everything.
Thank you for your review Aaron.
5/5
Amazing service received throughout the whole process of my property purchase . Christina who was always keeping us updated and helpful during the process. A big thanks to McFarlane Team!!!
Thank you for your 5* review Anil.
5/5
I highly recommend McFarlane Sales & Lettings Estate Agents! The team, especially Craig and Christina from the Cricklade branch, provided exceptional service. Christina did a brilliant job chasing the solicitors, ensuring a smooth and timely process. They were attentive, knowledgeable, and went above and beyond to meet my needs. From start to finish, the experience was outstanding. Thank you for your excellent work! 5 stars!
Thank you for taking the time to leave a review Joe. I will make sure your comments are passed across to our Cricklade team.
5/5
I was excellently served with my desire home
Thank you for your 5* review.
5/5
Anita went above and beyond to help us secure a rental property. From immediately meeting her, she was helpful and kind and very supportive and patient throughout. Thank you for everything Anita!
Thank you for your lovely review Harriet.
5/5
Me and my partner would like to say a huge thank you to this fantastic estate agents, in particular Tianah Poynter who has been super helpful and supportive towards finding our new home to rent. After a terrible experience with another agent Tianah was a breath of fresh air, nothing was too much bother and she has always been willing to help. We both can’t thank you enough for finally being able to secure us our new home.
Thank you for your lovely review Ben, I will make sure your comments are passed across to Tianah.
5/5
Jo from Macfarlane provides excellent service. Many thanks
Hi Eugene, thank you so much for your 5 star review.
5/5
Was very fortunate to use them to buy my house. Jo Costin has always been there to answer my questions through out the buying process. Jo Costin was always on hand with progress of the sale. Jo Costin was very professional and available with my queries. Will highly recommend them if you are a buying a property. Thank you
Hi Dipesh, thank you so much for your 5 star review. We really do appreciate you taking the time to write this.
5/5
I have to say the service from the team in Cricklade was excellent. Tim and Bradley guided a very inexperience person through the whole sale process and securing the new owners. Christina was brilliant, weekly updates, friendly. Could not have had a better sales progressor. Highly recommend them.
Thank you for your lovely comments Elaine.
3/5
Rating only, no written review.
Thank you for your review Dumas. We would love to know how we could improve our service, please feel to email lettings@mcfarlaneproperty.com with your feedback.
5/5
From start to finish of the process was made almost painless. Thank you Tianah for all your support and assistance.
Thank you for your review Tim :)
5/5
The service I have received from the Cricklade office has been excellent and Christina has gone above and beyond with the process.
Thank you for leaving us a 5* review Robert!
5/5
We cannot recommend the team at Cricklade McFarlanes enough, we’ve told all our friends and family looking to buy/sell to use them! Bradley, Craig, Tim and Christina have all been amazing during our sale and purchase, and although it was a tricky one, they’ve supported us the whole way through. Thank you guys!
Thank you for your lovely review Emma, I will make sure your comments are passed across to our Cricklade team!
5/5
Thank you Christina. Your happy friendly hardworking approach was truly appreciated during the purchase of our bungalow.
Thank you for your 5* review Nikkie!
5/5
Christina at the Cricklade branch was a real star during our recent purchase. She undertook heroic work behind the scenes to iron out various hitches and glitches and steer our purchase to a successful conclusion. Great service from a buyer's perspective, always going the extra mile.
Thank you for your lovely comments and 5* rating Hilary. I will make sure your comments are passed across to Christina.
5/5
Christina was brilliant! No-nonsense, and tenacious. Both my solicitor and the buyers solicitors dragged their heels over really minor points and Christina really committed to getting the sale over the line. She was constantly updating me on progress too, and worked with me on getting my completion sorted. Thank you!
Thank you for taking the time to leave us a review Lakota :)
5/5
We cannot recommend the team at Cricklade McFarlanes enough, we’ve told all our friends and family looking to buy/sell to use them! Bradley, Craig, Tim and Christina have all been amazing during our sale and purchase, and although it was a tricky one, they’ve supported us the whole way through. Thank you guys!
Thank you for your lovely review Emma, I will make sure your comments are passed across to our Cricklade team!
5/5
I rented out my house for 15 years with McFarlanes as my agents. I then sold it through them. At all times they were professional, conscientious and approachable. Special thanks in recent months to Courtney, Jo, Paul and Laura for helping me through a complicated 6 month renovation and sale when I live 200 miles away. Highly recommended.
Thank you for your lovely review Jo.
5/5
I've just sold a house with Mcfarlane. Achieved a quick sale and Jo Costin was always on hand to progress the sale. Would highly recommend
Hi paul, Thank you so much for your review.
5/5
I am happy with the way I was attended to by Anita . She made the journey of getting an accomodations so smooth and easy.
Thank you for taking the time to leave us a review, I will ensure your comments are passed across to Anita.
5/5
Thanks to McFarland for helping us secure our home. A very big thanks to Anita for going out of her way in making such we secure the house and on time. We really appreciate your team and happy to meet you and willing to further del with you. Once again I say a big thank.
Thank you for your 5* review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

McFarlane Sales & Lettings branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in six years, the group and its branches: 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2021 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 3 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Tell us what you need and up to 3 trusted local agents will be in touch.
Swindon has the most, with 502 reviews rated 4.1 out of 5, followed by Cricklade with 313.
The four McFarlane Sales & Lettings offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 9 other industry awards since 2021.