Trusted Agent profile

Matthews Benjamin estate agents in Ambleside, Windermere and Lancaster

4.9

★★★★★ Excellent

200 reviews across 3 offices and 2 platforms

Matthews Benjamin has three offices, in Ambleside, Windermere and Lancaster. Together they have 200 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

168

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

32

Reviews on Facebook

Business-wide

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Our offices

Matthews Benjamin's three offices, most reviewed first. Each has its own page.

Latest reviews from every Matthews Benjamin office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Good communication and sound advice throughout the processPositiveResponsiveness, Professionalism

Martin · 27 August 2021 · Matthews Benjamin Ambleside

5/5

Google

Thank you to Janet, Jenna and Matt. Always so helpful, professional, quick to respond and a pleasure to deal with.PositiveProfessionalism

Sarah · 27 August 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words Sarah! We hope you enjoy your new home in Ambleside! All the best for the future. The Matthews Benjamin Team

5/5

Google

We have just sold a detached Bungalow in Ambleside. Matthews Benjamin did an excellent job in producing the Brochure, marketing the property, handling visits from prospective Buyers, helping us to agree a Sale and then assisting all parties to the sale and in the chain to progress things to a mutually beneficial conclusion.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 27 August 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much with your kind words Paul. The Ambleside Office are absolutely delighted with your feedback. Wishing you all the best for the future. The Matthews Benjamin Team

5/5

Google

The team are all very professional but would like to mention Janet in particular who kept us informed through the whole process. Very supportive and we love our new home.PositiveProfessionalism

Debbie · 27 August 2021 · Matthews Benjamin Ambleside

5/5

Google

I was delighted by the service offered by Matthews Benjamin for sellers. When I first phoned the first Coronovirus lockdown was ending, but before the office had re-opened. Matt answered all my questions and provided a copy of the standard contract terms and fees; which I found were clear and fair. When the property was visited I thought that their valuation practice was good and realistic. I was told of the need for an Energy Performance Certificate from a third party specialist company (which they organised for me). The sale particulars prepared were thorough and well presented, took account of all relevant aspects of the property and were provided for client approval before publication. I found all of the staff to be helpful and friendly, always professional and following good practice at all stages of the sale, including the assessment of prospective purchasers and taking all appropriate Covid precautions on viewings. My main contacts, Janet and Jenna, were always quick to provide viewing feedback and to respond to phone calls and emails. Janet regularly pursued progress on the sale with the purchaser and Solicitors and I was kept informed of progress of the sale. I was totally happy with the service, there was a genuine wish to provide an excellent service and, without any reservation, I recommend the Company to other people.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 27 August 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Dear Mr Windmill, Thank you so much for your kind review. We are so pleased that you were happy with the service from the Ambleside Office from your initial phone call. The team are thrilled that we were able to make the selling process smoothly for you. We wish you all the best for the future. The Matthews Benjamin Team.

5/5

Google

Fantastic throughout! The whole team at Matthews Benjamin were absolutely fantastic from start to finish of our recent house sale. They made sure that ours and our buyers solicitors were on the case. Matthew and Janet and Jenna I would like to mention in person as they were professional and super helpful. Would recommend this estate agency 100%PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 27 August 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words Mrs Chaloner. It was an absolute pleasure to work with you and we are so happy that you were pleased with the service provided. We wish you all the best for the future! The Matthews Benjamin Team.

5/5

Google

I bought and sold my property with Matthews Benjamin and found them to be consistently helpful, friendly, professional, coordinated as a Team, and they always went above and beyond to help me with anything to do with the property. They were pro-active in their approach, working behind the scenes on my behalf. Whenever I communicated with them they were friendly, empathetic, engaged and listened precisely to what I had to say. I cannot recommend them highly enough, and I am so grateful for their help and advice.PositiveResponsiveness, Professionalism, Value

Samantha · 25 August 2021 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Thank you so much for your lovely comments Samantha. It was an absolute pleasure dealing with you again throughout the sale transaction. We wish you all the best for the future. The Matthews Benjamin Team

5/5

Facebook

I had a really good experience buying a property through this estate agency. All the team were very professional and kept me updated throughout the process until completion. I am delighted with my new property.

Karen · 7 July 2021 · Matthews Benjamin Ambleside

5/5

Google

Very friendly and thorough service at all times

Elaine · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words Elaine. It was a pleasure dealing with you. All the best for the future. The Matthews Benjamin Team.

5/5

Google

Matt have been first class throughout. From start to finish communication, availability and help was readily available. Thank you all for a very professional service

John · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words John. It has been a pleasure dealing with you throughout the sale process. We wish you all the best for the future. The Matthews Benjamin Team

5/5

Google

We were most impressed by the professional attention given to the sale of our property by the staff at the Ambleside office. We strongly recommend them. Peter & Sue

Peter · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words Peter & Sue! We are so happy that you were pleased with the team at Ambleside. Wishing you all the best in the future. The Matthews Benjamin Team.

5/5

Google

Very professional agent with great communications and service level. Very helpful in making our buying experience as stress-free and smooth as possible. Highly reccomended.

Andy · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words Mr Gaffey. We are so pleased you had a great buying experience when purchasing your new home, which we hope you thoroughly enjoy. All the best. The Matthews Benjamin Team

5/5

Google

Kept in close contact with solicitors and others , to ensure the transaction went through as quickly as possible. without this dedication to the customer, transaction would have probably taken several more weeks

Stephen · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words Steve! It was a pleasure working with you and we are so happy that we got there in the end! Wishing you all the best for the future. The Matthews Benjamin Team.

5/5

Google

Thank you Janet for all your great support with our recent purchase. You were always helpful and professional. We would definitely use you again in the future.

Lorraine · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words Lorraine. We are so pleased that you were happy with the support Janet gave you throughout your purchase. We hope you enjoy your new home! The Matthews Benjamin Team!

5/5

Google

Thank you to Matthews Benjamin and especially to Janet and Jenna for their cheerful and sympathetic help in the sale of my house in Ambleside. As you know, I was sorry to sell the house, but you made it all feel easy along the way. I hope my buyer enjoys the house and Ambleside as much as we have.

Judith · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words Judith. It was a pleasure to deal with your throughout the sale. We know how much the property meant to you and are sure the new owner will love it as much as you did! We wish you all the best for the future. The Matthews Benjamin Team

5/5

Google

Very efficient and extremely friendly service. We bought our house through Matthews Benjamin and Janet from the Ambleside office was really helpful throughout, keeping us informed and helping the purchase to go through smoothly.

Sarah · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words Sarah! We are so glad you are please with Janet & the team during your purchase! We hope you enjoy your little part of Ambleside. All the best. The Matthews Benjamin Team

5/5

Google

I have used Mathews Benjamin twice now. They have been fantastic both times. I would not hesitate to recommend them. I dealt with Matt, Janet and Jenna and all three were a pleasure to deal with. They always kept me up to date as the sales progressed. Thank you so much. Everybody

Chris · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you for your kind words Chris - the Ambleside Team are absolutely delighted that you were happy with the service. Wishing you all the best for the future. The Matthews Benjamin Team

5/5

Google

I think it’s fair to say that Estate Agents in general evoke a mixed reaction. I have nothing but praise for the Ambleside Branch of Matthews Benjamin. I cannot fault their professionalism and their ability to communicate and keep me informed. The selling process has not been easy with the pandemic , however through the efforts of the team , in particular Janet , we reached our exchange last week. Whenever I had a query or I needed information Janet would be straight back with advice and guidance. She is just the sort of person one needs when selling a property.

Mary · 6 July 2021 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words Mary. We are so happy that you were pleased with our service, especially Janet! Wishing you all the best for the future. The Matthews Benjamin Team

5/5

Google

Our experience with Matthews Benjamin has been excellent. We have recently bought a property, and right from the initial phone call we have found them professional friendly and extremely efficient. Excellent communication , all of our questions have been answered in a timely manner. i especially want to praise Janet Clark who has been our main point of contact. She has made this potential stressful experience of buying a property less so , her calm and practical manner has been reassuring. Janet has always replied to all of our emails and clearly has a good relationship with the vendor. You have been amazing Janet Thank you Michelle Guilfoyle

Michelle · 6 July 2021 · Matthews Benjamin Ambleside

1/5

Google

Rating only, no written review.

Nicolas · 15 June 2021 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Thank you for taking the time to leave a review however we can find no record of you on our system. We are continually trying to improve on our service and ensure our clients are receiving the best possible care so if you had any further comments for us on your experience it would be much appreciated. Kind Regards The Matthews Benjamin Team.

5/5

Google

Incredible service from the team at Matthew Benjamin! They maintained consistent communication providing updates when needed. Current climate didn’t in any way negatively affect the process. They were also highly professional and refreshingly cheerful! Many thanks 😊 …

Beth · 15 June 2021 · Matthews Benjamin Windermere

5/5

Google

The service they've provided over the last 12 months has been extremely good. Great initial advice, effective marketing and a very professional and responsive service throughout the process. I'm very pleased with the result, and would highly recommend Jack and his team.

Andrew · 15 June 2021 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Thank you so much for your kind words and review Andrew. It has also been a pleasure working with you over the past year and like you are so pleased with the result. Wishing you all the best for the future. The Matthews Benjamin Team.

5/5

Google

Very, very happy with the service that we got from Jack at Mathews Benjamin. He was great and our completion only took 6 weeks, which is a credit to him. Excellent work. Very, very happy! Werdy Royall

Wendy · 15 June 2021 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Thank you so much for your kind words Wendy! We are so pleased we could get your purchase over the line so quickly for you. Wishing you all the best for the future. The Matthews Benjamin Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Matthews Benjamin

Which Matthews Benjamin office has the most reviews?

Ambleside has the most, with 145 reviews rated 5.0 out of 5, followed by Windermere with 76.

Where are the Matthews Benjamin offices?

The three Matthews Benjamin offices, by town:

  • Ambleside: Kelsick Road, Ambleside, LA22 0BZ
  • Lancaster: 19 Castle Hill, Lancaster, LA1 1YN
  • Windermere: Hazlewood Ellerthwaite Square, Windermere, LA23 1DU

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