Matthews Benjamin reviews

★★★★★ 5/5

Google

While actively searching for our new home in Ambleside across multiple Agents, Matthews Benjamin stood out as the friendliest and most professional to deal with. This continued after Janet introduced us to our dream property. Jack was patient and gave us space during our long Saturday viewing. Janet was amazing from offer to exchange, actively communicating and progress chasing with solicitors. While Janet's priority was obviously to do the best for her sellers, she was a pleasure to deal with and always made us feel special. If we were selling in the Ambleside area, we wouldn't use anyone else.

Mark · 14 November 2025

★★★★★ 5/5

Google

I highly recommend Matthews Benjamin. They provided an excellent service on both the sale of my property and the purchase of my new home. The transaction wasn't a smooth one, but Janet was absolutely fantastic. She kept the process moving and kept us well informed every step of the way. I'm incredibly grateful for her hard work and dedication. Overall, it was an excellent service, and I would wholeheartedly recommend both Matt and Janet.

Hannah · 14 August 2025

★★★★★ 5/5

Google

Great personal and professional service from the team but particularly Janet who helped us through the whole process. She is the voice of experience and wisdom and delivered a great service in such a friendly way! 😊 …

Gunjit · 14 October 2025

★★★★★ 5/5

Google

Matthews Benjamin were incredibly supportive when we encountered delays when selling our holiday apartment. Both Matt and Janet were always there for us with information and updates. Everything went smoothly, eventually, and I can't praise them enough.

Roger · 14 October 2025

★★★★★ 5/5

Google

We have just exchanged on a property in Ambleside and as with any move it had its share of problems but throughout the process we had Janet helping us ,she was always pleasant and easy to talk to ,any questions /problems we had she went away and did her best to push things along and always came back to us with answers to our questions. What you need when your buying/selling houses is to have trust in the agent and we very quickly trusted Janet. I would certainly recommendMatthews Benjamin

Russell · 14 October 2025

★★★★★ 5/5

Google

Very professional company that maintain a very personal link to their clients. Although a very trying time for house sales they continued to push and support and in the end succeed in selling my house. I would recommend them to anyone wanting to sell in the Lake District.Janet from the Ambleside office kept me fully updated all the way through the process.

Harry · 14 February 2026

★★★★★ 5/5

Facebook

Our experience with Matthews Benjamin Estate Agents has been outstanding, exceeding all of our high expectations. From our first meeting, Matt's expertise in the Lake District property market was apparent. He took the time to ensure our property was accurately valued and strategically marketed, giving us complete confidence that we were in capable hands. His skill in managing multiple offers and securing the best possible outcome made a real difference. The team at Matthews Benjamin displayed remarkable professionalism and dedication. They were proactive, responsive, and kept us informed every step of the way. Calls and emails were answered promptly, viewings were expertly coordinated, and paperwork was handled swiftly. Their efficient approach resulted in multiple offers and a smooth, quick sale, all while minimising the stress on us. Special thanks to Janet at the Ambleside office, who was our main contact after we accepted an offer. Her diligence and calm problem-solving skills were essential during the closing stages, especially when unexpected issues arose. Her commitment made a significant impact on the ease and success of the entire process. Having dealt with many estate agents over the years, we feel incredibly fortunate to have chosen Matthews Benjamin for this sale. Their commitment to our satisfaction and consistent hard work made this a uniquely positive experience. We would absolutely recommend Matthews Benjamin to anyone looking to sell their property; they truly go above and beyond.

Janet · 1 November 2024

★★★★★ 5/5

Google

I think it’s fair to say that Estate Agents in general evoke a mixed reaction. I have nothing but praise for the Ambleside Branch of Matthews Benjamin. I cannot fault their professionalism and their ability to communicate and keep me informed. The selling process has not been easy with the pandemic , however through the efforts of the team , in particular Janet , we reached our exchange last week. Whenever I had a query or I needed information Janet would be straight back with advice and guidance. She is just the sort of person one needs when selling a property.

Mary · 6 July 2021

★★★★★ 5/5

Facebook

Having bought and sold quite a few properties throughout England over the decades, I always thought that estate agents were paid handsomely in proportion to their usual level of effort. That was until I bought a property in Ambleside marketed by Matthew Benjamin in 2013. The key to a good agent is to make the buyer feel that the agent is working for them and to make the seller feel that the agent is working for them!I had no hesitation in instructing Matthew Benjamin to sell my property 8 years later and I was delighted to be speaking with the same individuals. They know the local market and priced my property accordingly. I had 8 viewings booked in less than a week! And in the middle of a pandemic. I accepted an offer of the asking price less than a week after placing on the market. Impressive. Over to the lawyers to sort the documentation, searches and other such shananigans that take FORVER, shrouded in mystery and without any notion of urgency. That is until Janet from Matthew Benjamin cracks the whip! That lady left no stone unturned and chased, hounded, telephoned, badgered both legal teams almost daily and kept seller (and buyer) fully up to date.The beauty of using knowledgable local agents really paid dividends. The local search uncovered a 20 year old planning certificate where the property name was ‘wrong’, sending lawyers in to a spin. Janet found sale particulars from when Matthew Benjamin had sold the property in late 1990s evidencing the former name... lawyers calmed.I never write reviews but I’m so impressed with the excellent service from the team at Matthew Benjamin, particularly Janet, I wanted to share my experience which was not just better than my experience of other estate agents but in a whole different league! I have no doubt that without Janet constantly badgering the lawyers and keeping the communication between buyer and seller alive, the legal process would have taken at least twice as long!

Suzanne · 12 April 2021

★★★★★ 5/5

Google

I would like to thank Janet and Amelia for the excellent service I received when buying a property through Matthews Benjamin. Always professional, courteous and generous with their time, nothing ever seemed too much trouble to deal with. Your good humour and support was much appreciated and I wouldn't hesitate in using their services in the future.

Paul · 29 June 2023

★★★★★ 5/5

Google

Everybody at Matthews Benjamin were very helpful and professional. Where possible they kept us informed at any issues and progress of the sale of our property and the purchase of our new home. After the sale had completed they were still available to help with outstanding issues. This was much appreciated.

Terry · 14 October 2025

★★★★★ 5/5

Facebook

It’s been a pleasure dealing with Matthews Benjamin Estate Agents and in particular Janet at the Ambleside office.We had been looking for a property in the Ambleside area for some time and it was only after talking to JANET that we got the attention we wanted!She was a breath of fresh air in an industry that can be ,to say ,very pompous!From start to finish our purchase was done a very professional manner and was seamless .Well deserved praise for a Company that delivers!Thank you JANET

Bill · 7 January 2019

★★★★★ 5/5

Google

Couldn’t be more pleased with the way Janet and the team at the Ambleside office handled the sale of our late father’s house, I always felt confident that the sale was in the safest of hands, she did such a good job of keeping us informed, gaining the trust of the purchasers, asking for regular updates from solicitors, and making sure that at no point did the process stall. Quite a sad time for us but Janet made it as painless as possible, brilliant

Pamela · 30 December 2023

★★★★★ 5/5

Google

Many thanks Janet and Matt for an excellent service provided during the sale of our property. Dot Denham

Dot · 25 March 2025

★★★★★ 5/5

Google

Matthews Benjamin have just sold our property in Ambleside and we are delighted with their service. They have been very professional and highly proactive, without them the whole sales process would have lacked the drive and cohesion which they delivered throughout. Janet was fantastic, she pushed everyone in the chain to get the sale over the line, without her tenacity, the sale would not have proceeded as efficiently as it has. Thank you.

Gary · 6 July 2020

★★★★★ 5/5

Google

We would like to thank Janet and Amelia for their time, patience and cheerfulness in helping the sale of our cottage complete particularly as we could not be present at completion. A big thank you from both of us and we would definitely recommend Matthews Benjamin to friends and family.

Sarah · 28 July 2023

★★★★★ 5/5

Facebook

To begin with very pleased with the marketing of our property, photos & video showed in the very best light. The staff dealing with our sale, in particular Sophie couldn’t have been more professional and responsive to any queries we had. When initial sale fell through at the last minute the team were very supportive and quick to remarket the property resulting in another sale. Highly recommend this agency.

Rosie · 9 April 2021

★★★★★ 5/5

Google

Highly professional and friendly team whose local knowledge and contacts make for an excellent service. I couldn’t have asked for more support throughout, from viewing to completion. Fast response, open and understanding. Janet was exceptional and I wouldn’t hesitate to recommend her and Matthews Benjamin to anyone. Thank you to Janet and the whole team.PositiveResponsiveness, Professionalism

Sarah · 27 August 2022

★★★★★ 5/5

Google

We would just like to say a big thank you to the staff at Mathews Benjamin in Ambleside for their help with purchasing a property in the Lake District, and a special thank you to Janet she couldn’t have been more helpful to us through a slightly difficult purchase process (but we got there in the end) Thank you from Chris and Eileen.

Christopher · 6 July 2020

★★★★★ 5/5

Google

The sale of our house was long and complicated but we were advised very competently by Matthews Benjamin. Janet Clark (Property Consultant) handled the sale. She was very supportive and kept us well informed throughout. She was always cheerful and reassuring.

David · 14 August 2025

★★★★★ 5/5

Google

I had wonderful service from Matthews Benjamin in Ambleside. Janet was supportive, transparent and always available to answer my questions or provide advice. She made the daunting process of property purchase so much less fraught than I'd anticipated, and went the extra mile to guide me through each step and share useful local knowledge. I'd highly recommend Matthews Benjamin to anyone.

Grace · 6 July 2020

★★★★★ 5/5

Google

Excellent from start to finish. Many thanks to Janet and the team

Mark · 17 December 2024

★★★★★ 5/5

Google

Matthews Benjamin helped sell our flat, from start to finish there experience was invaluable they were very helpful, pragmatic, answered any questions we had within one day or less, kept us in the loop with how things were progressing, …

Graham · 14 July 2025

★★★★★ 5/5

Google

Many thanks to Janet and all the team at Matthews Benjamin for everything they have done in assisting me with my first house purchase. They were supportive, efficient, professional and helped make the experience as easy and stress free as possible

Tina · 7 January 2023