Trusted Agent profile
★★★★★
200 reviews across 3 offices and 2 platforms
Matthews Benjamin has three offices, in Ambleside, Windermere and Lancaster. Together they have 200 reviews on two platforms, rated 4.9 out of 5 overall.
168
Reviews on Google
All 3 offices
32
Reviews on Facebook
Business-wide
Matthews Benjamin's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery helpful estate agents. The only one in the lakes that actually gave us viewings and alerted us to any that weren’t able to accept pets. Lucia has been so helpful and has provided all the info we’ve needed. Thank you for finding us a home!
Thanks Miles, for your kind review. We hope you enjoy your new home.
5/5
GoogleVery professional and helpful throughout
5/5
Googleworking with Mathews Benjamin was a great experience from start to finish. A special shoutout to Janet, who kept me fully updated every step of the way and made the whole process smooth and hassle-free. Always with a smile ….. Highly recommend
Thank you for your lovely review Hilary. It has been a pleasure working with you. Enjoy your new home!
5/5
GoogleWe recently completed the purchase of our new commercial property in Ambleside, a huge thank you to Janet who has been fantastic from start to finish! We couldn't be happier with the service we received. From our first viewing through to completion, Janet, Matt and the team have been so helpful, friendly, and always available to answer questions. Communication was excellent throughout the process, and we were kept informed at every stage. Thank you for all your hard work. We would highly recommend your services to anyone looking to buy a property.
Thank you very much for your kind review, Joe. It has been a pleasure to work with you. We wish you all the best!
5/5
GoogleI would recommend Matthews Benjamin in Ambleside, they are very knowledgeable of the local market & prices, they actively encourage buyers to look at your property and are realistic about a Sellers options. Even in difficult market conditions they are positive about Sales.
Thank you Gary, for your kind review. It has been a pleasure working with you.
5/5
GoogleVery professional and friendly service who kept on top of every aspect of our sale from start to finish. Matthews Benjamin and particularly Janet who we dealt with mostly are a very efficient team.
Thank you Roy, for your kind review. It has been lovely working with you, and we wish you all the best for the future.
5/5
GoogleThe response time was always excellent, and they were very helpful throughout. Janet always got back to us quickly, providing reassurance, answering our queries, and keeping us informed. The support we received was greatly appreciated.
Thank you for your kind review, Olivia. It has been a pleasure to work with you. Not long now until completion!
5/5
GoogleHaving used Matthew Benjamin on several occasions over the years, we are again very pleased with the professional service they provided. This recent purchase was completed in a short period of time with excellent support from all the staff. Janet guided us through every stage of the process with a friendly smile and gentle humour. We would certainly recommend Matthew Bengamin.
Thank you for your lovely review, it has been a pleasure to work with you again!
5/5
GoogleSuch a pleasure to deal with. Very professional, efficient and Janet was so on the ball and kept us updated on a regular basis. Would highly recommend.
Thank you for your kind review, it has been a pleasure to work with you. We wish you all the best!
5/5
GoogleVery professional company that maintain a very personal link to their clients. Although a very trying time for house sales they continued to push and support and in the end succeed in selling my house. I would recommend them to anyone wanting to sell in the Lake District.Janet from the Ambleside office kept me fully updated all the way through the process.
Thank you, Harry, for your kind review. It has been a pleasure and we wish you well with your relocation.
5/5
GoogleWe recently bought a property through the Windermere branch & can honestly say we had the best experience & would definitely recommend. The team are super friendly, professional & we’re always on hand every step of the way. Thank you for making it such a smooth process. 🌟
Thank you Deborah, for your lovely review. It has been a pleasure working with you. We hope you settle in well in your new home.
5/5
GoogleFrom start to finish the whole team were so helpful and very professional. Even at stressful times in the process, they were there to guide me and share their years of experience to help things go smoothly. I would definitely recommend them.
Thank you Karen, for your kind review. It has been a pleasure working with you. All the best for the future!
5/5
GoogleWhile actively searching for our new home in Ambleside across multiple Agents, Matthews Benjamin stood out as the friendliest and most professional to deal with. This continued after Janet introduced us to our dream property. Jack was patient and gave us space during our long Saturday viewing. Janet was amazing from offer to exchange, actively communicating and progress chasing with solicitors. While Janet's priority was obviously to do the best for her sellers, she was a pleasure to deal with and always made us feel special. If we were selling in the Ambleside area, we wouldn't use anyone else.
Thank you, Mark, for your kind words and the lovely flowers. It has been a pleasure working with you. We hope you enjoy the next chapter in your new home.
5/5
GoogleMatthews Benjamin were incredibly supportive when we encountered delays when selling our holiday apartment. Both Matt and Janet were always there for us with information and updates. Everything went smoothly, eventually, and I can't praise them enough.
It has been a pleasure to work alongside you, Roger. Thank you for your kind review.
5/5
GoogleExcellent, friendly and professional service, couldn't have had better.
Thank you Sheila, for your kind words. It has been lovely working with you. We wish you all the best.
5/5
GoogleEverybody at Matthews Benjamin were very helpful and professional. Where possible they kept us informed at any issues and progress of the sale of our property and the purchase of our new home. After the sale had completed they were still available to help with outstanding issues. This was much appreciated.
Thanks Terry, for your lovely review, it is much appreciated. We hope you settle in nicely in your new home. All the best for the future.
5/5
GoogleWe have just exchanged on a property in Ambleside and as with any move it had its share of problems but throughout the process we had Janet helping us ,she was always pleasant and easy to talk to ,any questions /problems we had she went away and did her best to push things along and always came back to us with answers to our questions. What you need when your buying/selling houses is to have trust in the agent and we very quickly trusted Janet. I would certainly recommendMatthews Benjamin
Thank you very much Russell. It has been a pleasure working with you to find your dream home here in the Lake District. We wish you all the best.
5/5
GoogleGreat personal and professional service from the team but particularly Janet who helped us through the whole process. She is the voice of experience and wisdom and delivered a great service in such a friendly way! 😊 …
Thank you very much for your kind words. It has been a pleasure working with you. All the best!
5/5
GoogleWe have recently purchased a property from Matthew’s Benjamin, Windermere. We received an amazing service from start to finish. In particular, Nicola & Annmarie were fantastic, nothing was too much trouble and their communication with us was faultless. We would have no hesitation to use them again in the future for buying or selling.
Thank you for your kind words. It has been a pleasure working with you. We wish you all the best.
5/5
GoogleReally helpful and organised team! I felt supported throughout my purchase with excellent communication and swift updates
Thank you very much for your kind review, Helen. It has been a pleasure to work with you!
5/5
GoogleMatthews Benjamin helped sell our flat, from start to finish there experience was invaluable they were very helpful, pragmatic, answered any questions we had within one day or less, kept us in the loop with how things were progressing, nothing was too much trouble. We mainly dealt with Janet who was amazing and always went the extra mile, even when things were a little challenging Janet always found a solution. Thank you so much to the Ambleside team, Matt, Janet and Nicole, we would definitely recommend them.
Thanks very much for your lovely review, Graham. It has been a pleasure working with you. We hope you enjoy your new home!
5/5
GoogleMatthew Benjamin are an incredibly helpful and professional company to work with. They addressed all our queries promptly and efficiently throughout the process. The staff is always polite and accommodating; Janet and the staff are credit to the company. We highly recommend their services and will definitely consider using them again in the future. Chris and Andrew Stoddart
Thank you very much for your kind words and lovely gifts. You have been a pleasure to deal with! We wish you all the best for the future.
5/5
GoogleThe whole team at Ambleside office were great. From pre-market advice which turned out to be invaluable to a swift completion. Very knowledgeable of the local area, professional and friendly. Kept us and everyone involved updated throughout the whole process down to answering phone calls promptly. Anyone considering selling or looking to buy don’t hesitate to use this company. Many thanks Matt, Janet and the team.
Many thanks for your kind words, Jayne. We wish you all the best!
5/5
GoogleOur experience with Matthews Benjamin Estate Agents has been outstanding, exceeding all of our high expectations. From our first meeting, Matt's expertise in the Lake District property market was apparent. He took the time to ensure our property was accurately valued and strategically marketed, giving us complete confidence that we were in capable hands. His skill in managing multiple offers and securing the best possible outcome made a real difference. The team at Matthews Benjamin displayed remarkable professionalism and dedication. They were proactive, responsive, and kept us informed every step of the way. Calls and emails were answered promptly, viewings were expertly coordinated, and paperwork was handled swiftly. Their efficient approach resulted in multiple offers and a smooth, quick sale, all while minimising the stress on us. Special thanks to Janet who was our main contact after we accepted an offer. Her diligence and calm problem-solving skills were essential during the closing stages, especially when unexpected issues arose. Her commitment made a significant impact on the ease and success of the entire process. Having dealt with many estate agents over the years, we feel incredibly fortunate to have chosen Matthews Benjamin for this sale. Their commitment to our satisfaction and consistent hard work made this a uniquely positive experience. We would absolutely recommend Matthews Benjamin to anyone looking to sell their property; they truly go above and beyond.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ambleside has the most, with 145 reviews rated 5.0 out of 5, followed by Windermere with 76.
The three Matthews Benjamin offices, by town:
