5/5
A first class service. Excellent from start to finish.
Agent replied · 27 October 2025
Thank you Gordon, your review is much appreciated!

Trusted Agent profile
★★★★★
200 reviews across 3 offices and 2 platforms
Matthews Benjamin has three offices, in Ambleside, Windermere and Lancaster. Together they have 200 reviews on two platforms, rated 4.9 out of 5 overall.
168
Reviews on Google
All 3 offices
32
Reviews on Facebook
Business-wide
Matthews Benjamin's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A first class service. Excellent from start to finish.
Thank you Gordon, your review is much appreciated!
5/5
The sale of our house was long and complicated but we were advised very competently by Matthews Benjamin. Janet Clark (Property Consultant) handled the sale. She was very supportive and kept us well informed throughout. She was always cheerful and reassuring.
Thank you for such a lovely review, we are so pleased progress has finally been made after all this time!!
5/5
I highly recommend Matthews Benjamin. They provided an excellent service on both the sale of my property and the purchase of my new home. The transaction wasn't a smooth one, but Janet was absolutely fantastic. She kept the process moving and kept us well informed every step of the way. I'm incredibly grateful for her hard work and dedication. Overall, it was an excellent service, and I would wholeheartedly recommend both Matt and Janet.
Thank you Hannah, for your kind review. It has been a pleasure to work with you. All the best!
5/5
A real professional approach and kept us in the loop and upto date for a really easy sale process Excellent Jannet excellent great team player keeping everyone in the loop
Thank you for your lovely review, Les.
5/5
Matt and Janet helped us buy and sell at the same time and provided excellent service throughout. Just the right amount of proactivity to keep things moving and always very helpful. I highly recommend them.
Thank you for your kind words Paul, it has been a pleasure working with you. All the best!
5/5
We sold our house in Windermere within three weeks of it being put on the market and at asking price. Nicola and Ann Marie were very helpful, kept us informed and always able to answer any queries very quickly. We would certainly recommend this friendly and efficient agency.
Thank you Nigel and Judy, for your kind words. It has been a pleasure working with you. We wish you all the best.
5/5
Fantastic service throughout which made the purchase of our dream house very easy. Communication was faultless and we really appreciated the honest advice given. Would not hesitate to recommend
Thank you, Pip. It has been a pleasure helping you find your dream home. All the best!
5/5
Thank you to the team at Windermere Matthews Benjamin for their expert and supportive service in the sale of our relatives house in Bowness. As we live many miles away good communication was essential and this was given at all times. We thank you all very much and would highly recommend your services.
Thank you, Karen, for your kind review. It has been a pleasure working with you!
5/5
Excellent service and very helpful staff!
Thank you for your kind review, Will. We wish you all the best for the future.
5/5
Many thanks Janet and Matt for an excellent service provided during the sale of our property. Dot Denham
Thank you for your kind words Dot.
5/5
We have recently sold our property using Matthews Benjamin Windermere branch. Jack and Nicola deserve a special mention. Throughout the process Nicola kept us informed on a regular basis and helped with our enquiries in a professional, timely manner. Very approachable, knowledgeable and friendly staff. We would recommend!
Thank you for your kind words, Elizabeth, it has been pleasure to work with you again. We wish you all the best.
5/5
I purchased a property in Windermere through Matthew’s Benjamin at the end of 2024 and I was extremely impressed throughout the whole process. Special thanks to Nicola for helping us get it over the line in such a professional and timely manner. We love our new home and are excited to start our next chapter there.
Thank you Nicole, for your very kind words. We hope you enjoy your first home together and wish you all the best for the future!
5/5
So pleased that I chose Matthews Benjamin to manage the sale of my house. An absolute please to deal with them and nothing was too much trouble. My house sold quickly and seamlessly. The staff were quick to deal with things as they arose and made the whole process as stress free as possible.
Thank you for your lovely words Gail. It was has been a pleasure working with you, we wish you all the best for the future.
5/5
Very professional agents. Always maintained a clear line of communication. Helpful every step of the way. Would highly recommend.
Thank you, Simon, for your kind words. We wish you all the best!
5/5
Excellent from start to finish. Many thanks to Janet and the team
Thanks Mark for your kind words. You have pleasure to work with, glad we reached completion! All the best.
5/5
Very professional and helpful in progressing my purchase. Thank you.
Thank you for your review. Best of luck with your new purchase.
5/5
Having recently sold a property through the Windermere office I can highly recommend the team. Jack Irwin placed the property on the market and Nicola Clark did an excellent job managing both sets of solicitors and keeping me informed of and progress…or lack of. The lawyers were prone to “radio silence” however Nicola was aware of any blockages. Nicola was always calm and accurate which enabled me to work better with my solicitor in keeping them focused. I’ve sold a number of properties in recent years and this was by far the smoothest experience.
Many thanks for your kind words, Nigel. It has been a pleasure to deal with you and secure the sale of your property. We wish you all the best.
5/5
From the moment I walked in to ask about a property,I was greeted with a Smile by AnnMarie,Nicola,Jack and Matt.Nothing was too much trouble and the help and advice,constant updates were invaluable.They made the Process of buying my home seamless and their after sale thoughtfulness and professionalism was superb.Thank you so much guys in helping buy my dream property
Thank you for your lovely words, Duncan. We hope you are settling in nicely, and wish you all the best for the future.
5/5
Nicola and the team really were first class. Always approachable, helpful and reassuring.
Thank you for your kind words, Chris. You have been a pleasure to deal with. We wish you all the best!
5/5
Excellent professional, friendly service, staff were always on hand, and any questions we had were answered quickly whether on the phone or via email , we were kept informed at every step of the way with the house sale. Would highly recommend Matthews Benjamin. Thank you
5/5
Our experience with Matthews Benjamin Estate Agents has been outstanding, exceeding all of our high expectations. From our first meeting, Matt's expertise in the Lake District property market was apparent. He took the time to ensure our property was accurately valued and strategically marketed, giving us complete confidence that we were in capable hands. His skill in managing multiple offers and securing the best possible outcome made a real difference. The team at Matthews Benjamin displayed remarkable professionalism and dedication. They were proactive, responsive, and kept us informed every step of the way. Calls and emails were answered promptly, viewings were expertly coordinated, and paperwork was handled swiftly. Their efficient approach resulted in multiple offers and a smooth, quick sale, all while minimising the stress on us. Special thanks to Janet at the Ambleside office, who was our main contact after we accepted an offer. Her diligence and calm problem-solving skills were essential during the closing stages, especially when unexpected issues arose. Her commitment made a significant impact on the ease and success of the entire process. Having dealt with many estate agents over the years, we feel incredibly fortunate to have chosen Matthews Benjamin for this sale. Their commitment to our satisfaction and consistent hard work made this a uniquely positive experience. We would absolutely recommend Matthews Benjamin to anyone looking to sell their property; they truly go above and beyond.
5/5
Great service always knew what I needed or how to help. Great people to do business with would certainly recommend them
5/5
Janet is an excellent Estate Agent...if you are looking to buy or sell in and around the Ambleside area give Janet a call
5/5
Fantastic service on our sale and purchase. Fantastic and professional communication throughout. Thanks to Janet, Amelia and the team. Highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ambleside has the most, with 145 reviews rated 5.0 out of 5, followed by Windermere with 76.
The three Matthews Benjamin offices, by town: