Trusted Agent profile

Matthews Benjamin estate agents in Ambleside, Windermere and Lancaster

4.9

★★★★★ Excellent

200 reviews across 3 offices and 2 platforms

Matthews Benjamin has three offices, in Ambleside, Windermere and Lancaster. Together they have 200 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

168

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

32

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Our offices

Matthews Benjamin's three offices, most reviewed first. Each has its own page.

Latest reviews from every Matthews Benjamin office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

First class service. In a challenging market they not only secured a deal, they ensured a very fair sale value and then got it over the line overcoming several hurdles. The communication is excellent, always keeping the customer updated. They also showed very proactive relationship management with the buyer and their lawyers which I am convinced is what got the deal done. All staff have been excellent but special mention must go to Janet Clark who provided a highly experienced and calm approach with a never say die attitude.

Sean · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

Excellent friendly help from Jan with the purchase of our property. Highly recommended. Thank you!

Kelly · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

Would recommend Matthews Benjamin. Janet has been a great help when we were buying a property in the lakes, very quick to respond and very helpful. Thank you very much!

Joanne · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

Bought my first home through Matthews Benjamin and they were absolutely incredible from start to finish. Thank you very much to Janet and Amelia for their brilliant service; I really recommend Matthews Benjamin, they made the process much smoother and less stressful.

Scarlet · 11 October 2024 · Matthews Benjamin Ambleside

Agent replied · 26 August 2024

Thank you for your lovely review, Scarlet. We wish you all the happiness in your new home.

5/5

Google

Bought a house being sold by Matthews Benjamin earlier this month, and had a first class experience with them. Janet and Amelia were absolutely excellent. Really quick to respond to emails, thorough in their responses, and friendly and helpful throughout the process.

Marie-Claire · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

Brilliant service Matthew , Janet and the team in Ambleside . Many thanks

Bright · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

A pleasure to deal with. Very organised and focused, keeping us updated every step of the way.

Damian · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

I had a great experience. The staff were super responsive and helpful and came back to me with all the information I requested almost immediately.

Millie · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

First-class service at every stage of selling our property, expecially help with communications for contract exchange and completion. Professional at every stage, drawing upon experience to conclude matters. Highest recommendation.

Adrian · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

Very pleased with service received from Matthew Benjamin rental department. Reassuring and supportive finding tenants and during their duration in the property. Always happy to help, even on minor issues.

Judith · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

Couldn’t be more pleased with the way Janet and the team at the Ambleside office handled the sale of our late father’s house, I always felt confident that the sale was in the safest of hands, she did such a good job of keeping us informed, gaining the trust of the purchasers, asking for regular updates from solicitors, and making sure that at no point did the process stall. Quite a sad time for us but Janet made it as painless as possible, brilliant

Pamela · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

A great service. From the acceptance of our offer to purchase a property right through to completion, Janet & Amelia were fantastic. Always quick to respond to questions & constantly updating us on how the sale was progressing. Both really proactive. Highly professional. Highly recommended

Sandra · 11 October 2024 · Matthews Benjamin Ambleside

5/5

Google

I would definitely recommend using the team at Matthews Benjamin Windermere for a house sale. Once you have a buyer, they work very hard to get to completion and keep you informed at all times.

Paul · 25 May 2024 · Matthews Benjamin Windermere

5/5

Google

So professional from start to finish. It was so refreshing to be able to ring and speak with somebody immediately about any concerns I had regarding the house sale. Great communication! Nicola was a fantastic support in my conveyance issues with my solicitor and was on it, going above and beyond to get things moving. Thank you.

Carl · 16 March 2024 · Matthews Benjamin Windermere

1/5

Google

Phishing. No dealings with them they didn't even recognise my number when I returned their call

Dee · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

Janet has been of great help to me over the last 10 months, she is a great asset to your company

Ann · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

Excellent service from start to finish. Friendly, fast and efficient. My thanks to Janet and her colleagues.

Rick · 11 October 2023 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thanks so much Rick for your lovely words. We will pass on a special thanks to Janet!

5/5

Google

Selling my home has been an exceptionally smooth process. Can't believe how straight forward it has been. Janet and the whole team facilitated clear communication with all involved in a friendly , relaxed , considered, professional manner, with enthusiasm and good humour.

Jillian · 11 October 2023 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thanks so much for your lovely review, Jillian. So glad you were delighted with our services. Very best wishes for the future!

5/5

Google

Many thanks to Janet and all the team at Matthews Benjamin for everything they have done in assisting me with my first house purchase. They were supportive, efficient, professional and helped make the experience as easy and stress free as possible

Tina · 11 October 2023 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thanks so much Tina for your lovely review, we are delighted you were happy with our service & we wish you all the very best for the future.

5/5

Google

Matthews Benjamin have just completed the sale of a property on behalf of myself and my wife. The whole sale was very well conducted throughout and all the staff were extremely helpful. We would strongly recommend them to anyone considering buying or selling a property in the area

Alistair · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

We completed today on the sale of our property in Ambleside. Janet at Mathews Benjamin has provided us with fantastic service from start to finish we could not praise her more highly. This has been a difficult sale over a 6 month period during which Janet’s communication and negotiation tact has been 1st class to finally reach completion . Big thank you Janet 😀

Neil · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

I have had the pleasure of dealing with Matthews Benjamin as a seller, a buyer and a landlord over the past few years and at all times they have provided a thoroughly professional and efficient service. I have had contact with various members of the team and found each and every one to be genuine, knowledgeable, enthusiastic, friendly, communicative and helpful providing professional guidance and assistance to achieve the purchase, the sale or the letting of the property. They provided invaluable advice and support to ensure that all our dealings were conducted efficiently and effectively.

Graham · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

Excellent service from Matthews Benjamin. Amelia & Janet in the office both extremely helpful. I must make a particular comment about Janet . She keeps you informed of developments, her communication is excellent, she pushes things through and has tact. It’s people like her who build a business. I thought she was a partner- however she informed me sadly she wasn’t! This estate agent got my business because of her abilities. Great service .

David · 11 October 2023 · Matthews Benjamin Ambleside

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Matthews Benjamin

Which Matthews Benjamin office has the most reviews?

Ambleside has the most, with 145 reviews rated 5.0 out of 5, followed by Windermere with 76.

Where are the Matthews Benjamin offices?

The three Matthews Benjamin offices, by town:

  • Ambleside: Kelsick Road, Ambleside, LA22 0BZ
  • Lancaster: 19 Castle Hill, Lancaster, LA1 1YN
  • Windermere: Hazlewood Ellerthwaite Square, Windermere, LA23 1DU

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