Trusted Agent profile

Matthews Benjamin estate agents in Ambleside, Windermere and Lancaster

4.9

★★★★★ Excellent

200 reviews across 3 offices and 2 platforms

Matthews Benjamin has three offices, in Ambleside, Windermere and Lancaster. Together they have 200 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

168

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

32

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Our offices

Matthews Benjamin's three offices, most reviewed first. Each has its own page.

Latest reviews from every Matthews Benjamin office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We would like to thank Janet and Amelia for their time, patience and cheerfulness in helping the sale of our cottage complete particularly as we could not be present at completion. A big thank you from both of us and we would definitely recommend Matthews Benjamin to friends and family.

Sarah · 11 October 2023 · Matthews Benjamin Ambleside

Agent replied · 28 August 2023

Thank you so much for your kind words Sarah. It has been a pleasure to deal with you throughout the sale transaction and wish you all the best for the future. Kind Regards, The Matthews Benjamin Team

5/5

Google

Very professional service from Janet and her team when purchasing our property in Ambleside. They kept us fully informed all through the process.

Mike · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

This is my 3rd sale / purchase and the service has been both professional and personal throughout , I’ve been kept up to date , well informed and the experience has been superb. I would highly recommend for both selling and purchasing .

OUTstand · 11 October 2023 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words. We are so pleased that you have been pleased with our service three times. We hope you enjoy your new home.

5/5

Google

Thank you Emerson for helping us find our new home in Ambleside. Working with him was super smooth and he went above and beyond to ensure we got in on time. We really appreciate all your continued help!

Beth · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

Selling our house with Mathew Benjamin was an absolute pleasure to work with in Ambleside, Janet is a mind of information and extremely helpful, thank you to all the staff . Best Wishes Diane & Paul Brooks

Diane · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

Janet and her colleagues were excellent throughout with prompt and efficient communications The property listing went live late Wednesday evening and by the following Thursday there had been 8 viewings and 3 offers at the guide price. This resulted in an increased offer which we accepted that was 10% over the guide price. Even after agreement was reached they were in regular contact keeping us updated and chasing actions from relevant parties with completion achieved in 7 weeks. Highly recommended

Chris · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

As we have now completed on our house purchase, we would both like to say a very big “Thank You” to Janet Clark for her communication and customer care. She has been an excellent source of support and solutions, and a superb intermediary, easily adapting her approach to whoever she was dealing with, and proving herself a first class conduit between our vendors, solicitors and ourselves. We would have absolutely no reservations in recommending Matthews Benjamin Ambleside to anyone wishing to buy a property in the Lake District.

Melanie · 11 October 2023 · Matthews Benjamin Ambleside

5/5

Google

I would like to thank Janet and Amelia for the excellent service I received when buying a property through Matthews Benjamin. Always professional, courteous and generous with their time, nothing ever seemed too much trouble to deal with. Your good humour and support was much appreciated and I wouldn't hesitate in using their services in the future.

Paul · 11 October 2023 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you so much for your kind words Paul! You have also been a pleasure to deal with throughout the purchase and we wish you all the best with your new property. Kind Regards, The Matthews Benjamin Team

5/5

Google

I had the pleasure of working with Emerson, a truly impressive real estate agent who consistently went above and beyond to assist us in finding a rental house. His dedication and willingness to listen were commendable, creating a positive and proactive experience. Emerson's wonderful characteristics include his exceptional communication skills, deep knowledge of the housing market, and his genuine passion for helping clients. Regrettably, despite Emerson's efforts, I ultimately found a different house and couldn't close the deal with him. Nevertheless, I wholeheartedly appreciate his exceptional service and would highly recommend him to others in the future.

Vinicius · 18 September 2023 · Matthews Benjamin Windermere

5/5

Facebook

I have just bought my house through Matthews Benjamin and the service was brilliant. All phone calls answered politely and thanks to David who answered all my queries in a timely manner and was always helpful and polite from the first viewing of the house through to completion. Thank you also for our welcome pack.

Lisa · 6 September 2023 · Matthews Benjamin Ambleside

5/5

Google

Matthews Benjamin provided us with an excellent estate agency service. They were extremely professional in their advice and support and were always friendly and approachable. Nicola Clark’s communication and commitment was outstanding. I would highly recommend this firm.

George · 19 August 2023 · Matthews Benjamin Windermere

5/5

Facebook

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Khulu · 14 August 2023 · Matthews Benjamin Ambleside

5/5

Google

Very pleased with the service provided by Emerson, nothing was to much trouble and everything was dealt with fast and efficiently. Would highly recommend Matthews Benjamin.

James · 20 July 2023 · Matthews Benjamin Windermere

5/5

Google

Thanks to the team at Windermere they managed to get our very difficult sale through successfully. Perfect communication, support and professionalism.

Chris · 20 July 2023 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Thank you so much for your kind words Chris! We got there in the end and hope you enjoy your new property. Wishing you all the best. The Matthews Benjamin Team

5/5

Google

Wonderful service, Emerson Smith was very helpful and made my house move smooth and simple. Highly recommended

Jonathan · 15 June 2023 · Matthews Benjamin Windermere

5/5

Google

Great service from Emerson and team, they worked swiftly and went that extra mile to move us into our new home. I could not fault them, highly recommend!

Keeley · 15 June 2023 · Matthews Benjamin Windermere

5/5

Google

I highly recommend Matthew Benjamin, they are professional, efficient, proactive, thorough, and friendly. Wonderful service from Emerson. Nothing was too much trouble. Thanks again for truly great service :)

Jade · 15 June 2023 · Matthews Benjamin Windermere

5/5

Google

A big thankyou to Matthews Benjamin for selling my house, after my father's sudden passing at a young age , I was left with a hurdle of things to deal with, without getting the chance to grieve properly, but this was one part where the stress was taken off me by a great team of professionals, especially Nicola whim has leased with me thoroughly all the way through the process. I cant recommend them high enough for dealing with the sale of a property. Cheers guys, Dean Sanderson

Dean · 15 June 2023 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Thanks so much for your lovely words, Dean!

5/5

Google

An excellent service from first contact to completion of my property let. Communication with Emerson and Jenna was really fantastic. Nothing was too much trouble in terms of advice with negotiations and kept me regularly updated on the let progress. I highly recommend the Matthews Benjamin team. Joao Loureiro

Joao · 15 June 2023 · Matthews Benjamin Windermere

5/5

Google

Our experience renting a property through Matthews Benjamin was wholly positive. Emerson was always on hand to assist with queries, returning all calls and responding to all emails very promptly. It was a top level service throughout which was very much appreciated.

Ian · 15 June 2023 · Matthews Benjamin Windermere

5/5

Google

Nicola Clark at Matthews Benjamin was exceptionally professional, constantly chasing things through for us on our purchase. Nothing was too much trouble, always following through on her commitments. Great job and would recommend strongly.

Russell · 15 June 2023 · Matthews Benjamin Windermere

5/5

Google

Exceptional service from first contact to completion. Communication with Nicola, Jack and Jenna was outstanding. Living outside the UK, in a different time zone was not a problem, their quick email responses, efficiency and help with additional requests made the whole process stress free. Nothing was too much trouble for Nicola, she was always happy to answer any queries, offered sound advice with negotiations and kept us regularly updated on the sale progress. We highly recommend the Matthews Benjamin team.

Claire · 15 June 2023 · Matthews Benjamin Windermere

Agent replied · 14 June 2024

Hi Claire, thanks for your lovely review, we are delighted you were pleased with the service received. Very best wishes for the future!

5/5

Google

This is a difficult time for conveyancing and Matthews Benjamin made the process easy. Five stars for a very professional, personal and high-quality service. Thank you so very much, and special thanks to Janet Clark.

Michael · 8 December 2022 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thanks so much for your lovely review Michael, we are delighter you were pleased with the service received!

5/5

Google

Janet at the Ambleside office was extremely helpful at progressing the recent purchase of our apartment. She went out of her way to find answers, liaising with vendors and solicitors to ensure, as smooth as possible, a purchase. She was ably assisted by Amelia in the office who was always very helpful when we spoke to her too. We like the fact that Janet followed our purchase through from offer to completion, rather than passing us off to a chasing agent as other estate agents tend to do. Thanks Matthews Benjamin!

F · 8 December 2022 · Matthews Benjamin Ambleside

Agent replied · 6 July 2023

Thank you.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Matthews Benjamin

Which Matthews Benjamin office has the most reviews?

Ambleside has the most, with 145 reviews rated 5.0 out of 5, followed by Windermere with 76.

Where are the Matthews Benjamin offices?

The three Matthews Benjamin offices, by town:

  • Ambleside: Kelsick Road, Ambleside, LA22 0BZ
  • Lancaster: 19 Castle Hill, Lancaster, LA1 1YN
  • Windermere: Hazlewood Ellerthwaite Square, Windermere, LA23 1DU

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