Trusted Agent profile

Matthews Benjamin Ambleside reviews

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

136 reviews across 2 platforms

Kelsick Road, Ambleside, LA22 0BZ

Matthews Benjamin's Ambleside office at Kelsick Road is rated 5.0 out of 5 across 136 reviews on two platforms, including 109 Google reviews rated 5.0.

Google logo

5.0 / 5

109

Reviews on Google

This office

Facebook logo

5.0 / 5

27

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ambleside office, from every platform, shown as written. First names only.

5/5

Google

I have used Mathews Benjamin twice now. They have been fantastic both times. I would not hesitate to recommend them. I dealt with Matt, Janet and Jenna and all three were a pleasure to deal with. They always kept me up to date as the sales progressed. Thank you so much. Everybody

Chris Β· 6 July 2021

Agent replied Β· 6 July 2023

Thank you for your kind words Chris - the Ambleside Team are absolutely delighted that you were happy with the service. Wishing you all the best for the future. The Matthews Benjamin Team

5/5

Facebook

I can definitely recommend Matthew Benjamin Estate Agent. The team at Matthew Benjamin in Windermere made the whole process very easy, happy to answer our daft questions, happy to keep us up to date with proceedings. A house move made easy by them during the Covid-19 pandemic. Thanks very much for your help.

Kevin Β· 20 January 2021

Agent replied Β· 29 October 2023

Thank you for your kind words Kevin. The whole team is thrilled that you were so pleased with the service provided by the Windermere Office. Wishing you all the best for the future.

5/5

Google

Excellent service from advice on business sale through to completion, all fantastic. We used Matthews Benjamin to help sell our leasehold business of 15 years. Fantastic advice and service. Excellent communication. Really can not fault them and highly recommend. Highly professional with some added humour to help the transaction go smoothly Thanks to Matt, Janet and Jenna.

Dave Β· 7 July 2019

Agent replied Β· 6 July 2023

Thanks for your wonderful feedback Dave. It has been a joy to work alongside you and hope you enjoy your well deserved retirement! Best Wishes The Matthews Benjamin Team

5/5

Facebook

I would wholeheartedly recommend Matthews Benjamin without hesitation. They have been professional, friendly and thorough all the way through the sale of our holiday home. Very special thanks to Nicola and Clare at Windermere for their patience, they both carried on tirelessly and with a smile and provided an invaluable link between buyer, seller and solicitors.Thank you!

Gillian Β· 22 May 2019

Agent replied Β· 29 October 2023

Thank you for your kind words Gillian. We will pass your thanks onto the girls at Windermere.

5/5

Google

Our experience with Matthews Benjamin has been excellent. We have recently bought a property, and right from the initial phone call we have found them professional friendly and extremely efficient. Excellent communication , all of our questions have been answered in a timely manner. i especially want to praise Janet Clark who has been our main point of contact. She has made this potential stressful experience of buying a property less so , her calm and practical manner has been reassuring. Janet has always replied to all of our emails and clearly has a good relationship with the vendor. You have been amazing Janet Thank you Michelle Guilfoyle

Michelle Β· 6 July 2021

5/5

Google

Matt and Janet helped us buy and sell at the same time and provided excellent service throughout. Just the right amount of proactivity to keep things moving and always very helpful. I highly recommend them.

Paul Β· 14 July 2025

Agent replied Β· 14 April 2026

Thank you for your kind words Paul, it has been a pleasure working with you. All the best!

5/5

Google

A real professional approach and kept us in the loop and upto date for a really easy sale process Excellent Jannet excellent great team player keeping everyone in the loop

Les Β· 14 August 2025

Agent replied Β· 26 August 2024

Thank you for your lovely review, Les.

5/5

Google

I rarely provide feedback; in-fact I do so only where the service has been excellent. We had a prolonged purchase due to solicitors' tardiness. Janet was a great support throughout this. Her tenacity, whilst maintaining a positive attitude and having an appropriate sense of humour was invaluable. Thank you Janet.

Richard Β· 6 July 2020

Agent replied Β· 6 July 2023

Thank you for your kind words Richard. Your feedback will be passed on to Janet and the rest of the team. Wishing you all the best in the future. The Matthews Benjamin Team

5/5

Google

We had a great experience of purchasing a house with Matthews Benjamin. Even though the process was protracted (because of delays elsewhere in the chain) Janet and the team were always there to keep things moving and maintain communication.

Ben Β· 6 July 2022

Agent replied Β· 6 July 2023

Thank you for your kind words of appreciation, Matthews Benjamin hope you and your family settle in well and are very happy in your new home!

5/5

Google

This is a difficult time for conveyancing and Matthews Benjamin made the process easy. Five stars for a very professional, personal and high-quality service. Thank you so very much, and special thanks to Janet Clark.

Michael Β· 8 December 2022

Agent replied Β· 6 July 2023

Thanks so much for your lovely review Michael, we are delighter you were pleased with the service received!

5/5

Google

We completed today on the sale of our property in Ambleside. Janet at Mathews Benjamin has provided us with fantastic service from start to finish we could not praise her more highly. This has been a difficult sale over a 6 month period during which Janet’s communication and negotiation tact has been 1st class to finally reach completion . Big thank you Janet πŸ˜€

Neil Β· 8 March 2023

5/5

Facebook

Incredible service from the team at Matthews Benjamin! They maintained consistent communication providing updates when needed. The current climate didn’t in any way negatively effect the process. They were also highly professional and refreshingly cheerful! A special thanks to Janet Clark and Matt Dixon they were fab!

Beth Β· 24 November 2020

Agent replied Β· 29 October 2023

Thank you for you kind words Beth! The whole team, including Matt & Janet are thrilled that you were happy with the service! Wishing you all the best in the future.

5/5

Google

Bought a house being sold by Matthews Benjamin earlier this month, and had a first class experience with them. Janet and Amelia were absolutely excellent. Really quick to respond to emails, thorough in their responses, and friendly and helpful throughout the process.

Marie-Claire Β· 27 June 2024

5/5

Google

Janet at the Ambleside office was extremely helpful at progressing the recent purchase of our apartment. She went out of her way to find answers, liaising with vendors and solicitors to ensure, as smooth as possible, a purchase. She was ably assisted by Amelia in the office who was always very helpful when we spoke to her too. We like the fact that Janet followed our purchase through from offer to completion, rather than passing us off to a chasing agent as other estate agents tend to do. Thanks Matthews Benjamin!

F Β· 8 December 2022

Agent replied Β· 6 July 2023

Thank you.

5/5

Facebook

I have just bought my house through Matthews Benjamin and the service was brilliant. All phone calls answered politely and thanks to David who answered all my queries in a timely manner and was always helpful and polite from the first viewing of the house through to completion. Thank you also for our welcome pack.

Lisa Β· 6 September 2023

5/5

Google

Matthew Benjamin are an incredibly helpful and professional company to work with. They addressed all our queries promptly and efficiently throughout the process. The staff is always polite and accommodating; Janet and the staff are credit …

Amber Β· 14 April 2025

Agent replied Β· 23 December 2024

Thank you very much for your kind words and lovely gifts. You have been a pleasure to deal with! We wish you all the best for the future.

5/5

Google

First class service. In a challenging market they not only secured a deal, they ensured a very fair sale value and then got it over the line overcoming several hurdles. The communication is excellent, always keeping the customer updated. They also showed very proactive relationship management with the buyer and their lawyers which I am convinced is what got the deal done. All staff have been excellent but special mention must go to Janet Clark who provided a highly experienced and calm approach with a never say die attitude.

Sean Β· 22 September 2024

5/5

Google

Our experience with Matthews Benjamin Estate Agents has been outstanding, exceeding all of our high expectations. …

Janet Β· 14 April 2025

5/5

Google

The whole team at Ambleside office were great. From pre-market advice which turned out to be invaluable to a swift completion. Very knowledgeable of the local area, professional and friendly. …

Jayne Β· 14 April 2025

Agent replied Β· 12 January 2025

Many thanks for your kind words, Jayne. We wish you all the best!

5/5

Google

A great service. From the acceptance of our offer to purchase a property right through to completion, Janet & Amelia were fantastic. Always quick to respond to questions & constantly updating us on how the sale was progressing. Both really proactive. Highly professional. Highly recommended

Sandra Β· 24 November 2023

5/5

Facebook

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Khulu Β· 14 August 2023

5/5

Google

Would recommend Matthews Benjamin. Janet has been a great help when we were buying a property in the lakes, very quick to respond and very helpful. Thank you very much!

Joanne Β· 27 July 2024

5/5

Google

I was delighted by the service offered by Matthews Benjamin for sellers. When I first phoned the first Coronovirus lockdown was ending, but before the office had re-opened. Matt answered all my questions and provided a copy of the standard contract terms and fees; which I found were clear and fair. When the property was visited I thought that their valuation practice was good and realistic. I was told of the need for an Energy Performance Certificate from a third party specialist company (which they organised for me). The sale particulars prepared were thorough and well presented, took account of all relevant aspects of the property and were provided for client approval before publication. I found all of the staff to be helpful and friendly, always professional and following good practice at all stages of the sale, including the assessment of prospective purchasers and taking all appropriate Covid precautions on viewings. My main contacts, Janet and Jenna, were always quick to provide viewing feedback and to respond to phone calls and emails. Janet regularly pursued progress on the sale with the purchaser and Solicitors and I was kept informed of progress of the sale. I was totally happy with the service, there was a genuine wish to provide an excellent service and, without any reservation, I recommend the Company to other people.PositiveResponsiveness, Quality, Professionalism, Value

Paul Β· 27 August 2021

Agent replied Β· 6 July 2023

Dear Mr Windmill, Thank you so much for your kind review. We are so pleased that you were happy with the service from the Ambleside Office from your initial phone call. The team are thrilled that we were able to make the selling process smoothly for you. We wish you all the best for the future. The Matthews Benjamin Team.

5/5

Facebook

We have had a very efficient, friendly and knowledgeable service from the Ambleside team. Special thanks to Janet who was very helpful throughout the purchase process. We're delighted with our apartment and would wholeheartedly recommend Matthews Benjamin.

Caroline Β· 21 December 2019

Agent replied Β· 29 October 2023

Thank you so much for your kind words Caroline! Both the office and Janet are thrilled that you were so happy with the service! Wishing you all the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Matthews Benjamin Ambleside

How many reviews does Matthews Benjamin Ambleside have?

Matthews Benjamin's Ambleside office has 136 reviews across two platforms: 109 on Google, 27 on Facebook (across the whole business).

What is Matthews Benjamin Ambleside's rating?

Matthews Benjamin Ambleside is rated 5.0 out of 5 across all 136 reviews, and 5.0 out of 5 on Google from 109 reviews.

Where is Matthews Benjamin's Ambleside office?

Matthews Benjamin Ambleside, Kelsick Road, Ambleside, LA22 0BZ.

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