Trusted Agent profile

Manners & Harrison estate agents in Hartlepool and Stockton-on-Tees

4.4

★★★★★ Great

292 reviews across 3 offices and 3 platforms

Manners & Harrison has three offices, in Hartlepool and Stockton-on-Tees (two offices). Together they have 292 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

262

Reviews on Google

All 3 offices

Yell logo

2.3 / 5

9

Reviews on Yell

All 3 offices

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Manners & Harrison's three offices, most reviewed first. Each has its own page.

Latest reviews from every Manners & Harrison office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Rating only, no written review.

Michelle · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

not even a 1 star poor service they rather have guarantors and not actual tenants so if your looking for a home that they have your skrewed

Anonymous · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Been looking after my property for over 15 years and always get a great friendly service from the team.

Neale · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Very professional in the job Kristi does, very helpful, and manage to secure me tenants, through a busy period for myself

Anthony · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

I used Manners and Harrison to organize the letting of my home. I feel the team at Hartlepool offer a great service to their clients.

Michael · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Excellent service from all the team, who go beyond what is expected of them. I would certainly recommend Manners and Harrison to friends and family.

Allan · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kristi Cartwright was really friendly and helpful and didn’t mind our many questions! Great service to help us find a rental property.

Christina · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Excellent team and lots and lots of advice from start of the process until the day we got the keys. Not a fault to be found and still awlasy at the end of the phone or quick responses to emails

Zoe · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your amazing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The ladies in homes to rent department were very friendly, polite and professional. I would highly recommend this estate agent over various others I’ve previous tried.

Martin · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Chantelle and Nelson were super polite and patient and the process was pretty fast. Everything was better than we anticipated. Great Team

Stanley · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

I was happy with the service I received from the lettings team. Nelson and his colleagues replied promptly to any queries I had and were friendly and approachable. I would use them again.

Joanne · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Throughout the whole letting process Ella, Kristi and Nelson have been nothing short of brilliant. Willing to go above and beyond, some of the best agents around, period.

Ebun · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have dealt with a few letting agents in the past and none of them come close to manner and Harrisons , they have been amazing ,massive thank you to nelson and Kristi. would defiantly recommend them and will be using them again in the future.

Simon · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Would like to thank Manners and Harrison for helping me buy my first house! Dan was amazing, so helpful, made everything simple for me! Would defiantly recommend. Thanks again!

Christie · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Brilliant service through out. This kind of stuff really confuses me, I was looked after and all the gumph I didn’t understand was explained in depth i.e. all of it!! Appointment calls on time or a quick text to confirm they had finished with a previous customer and was available a little earlier if I was ready! I just need 10 of my friends to join up Sao I can get my money back ha ha. Thanks again for a great friendly service and brilliant advice going forward.

Miguel · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Amazing experience, I am so happy and I would love to thank Dan for this wonderful experience . Whenever we had any questions he would respond quickly. I would recommend M&H to anyone looking to rent or buy a house.

Rhoda · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot fault the service from Dan from start to finish! Fantastic communication at all times and a really great personal approach. Would highly recommended for anyone needing a mortgage!

Anna · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

I would like to say a huge thank you to Nelson and Kristi in the Hartlepool Branch. They were both helpful and answered any questions I had promptly and professionally. I recommend Manners and Harrison for purchasing, selling or renting a property. They look after you from beginning to end. Thanks once again Kristi and Nelson.

Caroline · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Since giving them our property in Hartlepool to manage we have been delighted by their very professional service. Always helpful on the phone and answer our emails quickly and efficiently. Nelson and the letting team are excellent and we would strongly recommend their services to anyone.

Pol · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

This year we have been able to purchase our first home... all thanks to Jamie Wilson who works within Manners and Harrison as a mortgage broker. He has been absolutely amazing from start to finish: answering my millions of questions, liasing with my solicitors when I needed some help, advising me on not only mortgage but insurances as well. I couldn't ask for a better person to have helped us through this proces!!! Thank you very very much!!!

Ellie · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Had a great experience with Manners and Harrison, even though everything didn't go as planned in the end (nothing to do with Manners and Harrison), the whole process from start to finish was lovely. All the staff are great, especially Brooke who we worked with the most was professional and friendly.

Rachael · 26 October 2023 · Manners & Harrison Hartlepool

5/5

Google

Ive had a fantastic experience with manners and harrison, after months of looking for a flat this company have been so helpful, Chantelle and kristi have been fantastic through the whole process. I'm so thankful for all their help.

Kat · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, extremely knowledgeable. Daniel Waddingham obtained us an outstanding mortgage deal with great life insurance. Always at the end of an email or phone call for any questions. I would definitely recommend.

Fin75 · 26 October 2023 · Manners & Harrison Hartlepool

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Manners & Harrison

Which Manners & Harrison office has the most reviews?

Hartlepool has the most, with 291 reviews rated 4.4 out of 5, followed by Billingham with 22.

Where are the Manners & Harrison offices?

The three Manners & Harrison offices, by town:

  • Billingham: 2 Town Square, Billingham, TS23 2LY, Stockton-on-Tees, TS23 2LY
  • Hartlepool: Shrewsbury House, 129 York Road, Hartlepool, TS26 9DW, TS26 9DW
  • Stockton-on-Tees: 23 High Street, Stockton-on-Tees, TS18 1SP, TS18 1SP

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