Trusted Agent profile

Manners & Harrison estate agents in Hartlepool and Stockton-on-Tees

4.4

★★★★★ Great

292 reviews across 3 offices and 3 platforms

Manners & Harrison has three offices, in Hartlepool and Stockton-on-Tees (two offices). Together they have 292 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

262

Reviews on Google

All 3 offices

Yell logo

2.3 / 5

9

Reviews on Yell

All 3 offices

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Manners & Harrison's three offices, most reviewed first. Each has its own page.

Latest reviews from every Manners & Harrison office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Fantastic service the lovely Brooke is a diamond ! Very well looked after, really Friendly and never off the phone they couldn’t do enough.

Kab · 29 January 2024 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks Kab for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with manners was excellent, my point of contact there was Ella Richardson who was very helpful through the full process. going above and beyond to help.

Jacob · 29 January 2024 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Jacob! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Dan is a massive help and excellent guide through the extensive task of buying our first home, he is providing clear explanation on each aspect of this process and ensures we understand all our options that are open to us. Thank you Dan.

Mymadmindxx09 · 29 January 2024 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Could not have asked for a better mortgage advisor than Dan Waddingham. When I first came to Dan I was very disheartened at the thought of needing to sell my flat (first home) in order to buy a house, however Dan showed my multiple options and I now have a home I love as well as the ability to keep my flat. He was amazing throughout the entire process of my remortgage and always just a call or text away for any queries I had. Thanks so much Dan, from Elisha

Elisha · 29 January 2024 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We went through Manners and Harrison’s and it was the best decision we made. Dan was amazing and very helpful. explained everything to its full context and made us feel at ease with everything put in front of us. Would highly recommend Dan to anyone needing a mortgage advisor.

Jade · 29 January 2024 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Always helpful and made everything clear and easy

Daniel · 9 January 2024 · Manners & Harrison Hartlepool

Agent replied · 8 January 2025

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Connor · 30 December 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for your 5* review.

4/5

Google

Great agency

Martin · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you Martin!

5/5

Google

Great office, great staff, great service

Susan · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

3/5

Google

Poor communication - including a three word email response from Ella in Sales. Not the fault of the Estate Agent that we were misled by Vendors - but communication could have been much better. Update: Review amended- in fairness to Manners and Harrison, our poor experience was primarily due to the duplicitous behaviour of the Vendors and not the fault of Manners and Harrison.

Sharon · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

All the agents that attended to me were really exceptional and friendly. Kristi, Nelson and Chantel attended to my every need promptly, I’m happy with the service and I can definitely recommend to anyone who asks, I even got a thank you package from you guys wishing me well in my new home which was really heart warming. Thanks team

Ibukunoluwa · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently used the Manners & Harrison Lettings team to manage my new rental property. From start to finish Nelson, Kristie and Chantel have been on the end of the phone when I’ve needed them but also have called me with updates. A great team with great communication, just what I’d expect for a wrap around landlord service. Thank you!

Daniel · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Dan from Manners and Harrison has been exceptional to me and my partner whilst buying our first home. Not only explaining all of the information we didn’t have knowledge of in good detail. He was only ever a message or a phone call away if we had any queries or issues, weekdays, weekends or evenings. He has accommodated to us so well! We appreciate the help we have received in getting us our first property and know now with the one of fee we have paid that Manners and Harrison can help us for a lifetime! Can’t recommend enough!

Jack · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

All the staff at Manners and Harrison were fantastic. Brooke, Carly, Ella and Marc helped us every step of the way. They completely took care of everything starting with the valuation to the sale. The whole experience was easy and pleasant and they sold the house in 4 days! Couldn’t fault them, great communication and service. They know what they are doing.

Alison · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Manners & Harrison are a great estate agent. I have nothing but positive things to say about them. They’re always responsive and quick to sort things out if there’s ever an issue. The staff are friendly and easy to get along with. I’m happy to have my first home with them. Would definitely recommend Manners & Harrison to others.

KristianaZ · 30 November 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.

5/5

Trustpilot

Manners and Harrison Marton

Mr Strike showed me a property in Normanby , he was prompt and polite

Mr · 14 November 2023 · Manners & Harrison Stockton-on-Tees

5/5

Google

Rating only, no written review.

Ailsa · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for taking the time to leave us a 5* review! Best wishes, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

Paul · 26 October 2023 · Manners & Harrison Hartlepool

Agent replied · 25 October 2024

Thank you for leaving us a review. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Manners & Harrison

Which Manners & Harrison office has the most reviews?

Hartlepool has the most, with 291 reviews rated 4.4 out of 5, followed by Billingham with 22.

Where are the Manners & Harrison offices?

The three Manners & Harrison offices, by town:

  • Billingham: 2 Town Square, Billingham, TS23 2LY, Stockton-on-Tees, TS23 2LY
  • Hartlepool: Shrewsbury House, 129 York Road, Hartlepool, TS26 9DW, TS26 9DW
  • Stockton-on-Tees: 23 High Street, Stockton-on-Tees, TS18 1SP, TS18 1SP

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