Trusted Agent profile

Manners & Harrison estate agents in Hartlepool and Stockton-on-Tees

4.4

β˜…β˜…β˜…β˜…β˜… Great

292 reviews across 3 offices and 3 platforms

Manners & Harrison has three offices, in Hartlepool and Stockton-on-Tees (two offices). Together they have 292 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

262

Reviews on Google

All 3 offices

Yell logo

2.3 / 5

9

Reviews on Yell

All 3 offices

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Manners & Harrison's three offices, most reviewed first. Each has its own page.

Latest reviews from every Manners & Harrison office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We are currently in the process of purchasing a property with Dan and Leonie at Manners And Harrison and thus far has been quite straightforward. We would recommend this estate agents, we are 1st time buyers and the help has been extensive and informative giving time to explain the process and remaining in contact on a regular basis.

Mark Β· 25 September 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

We're delighted to hear that Dan and Leonie have made your first-time buying experience straightforward and informative. We appreciate your recommendation and are here to support you every step of the way Mark. Best regards, Lucy, Customer Relations Team

5/5

Google

Matt Steen in the lettings department always responds in a timely manner and provide great service. Thank you!PositiveResponsiveness, Professionalism

Bharat Β· 27 July 2024 Β· Manners & Harrison Hartlepool

5/5

Google

Laura from Sequence Liverpool been excellent to work with Well done

Karl Β· 27 July 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Many thanks for your marvellous 5* review Karl. Best wishes, Lucy, Customer Relations.

3/5

Google

On a busy main road with no parking at front. There is a disabled bay just down the road within a few mins walking distance which helps.

Michelle Β· 27 July 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Many thanks for your marvellous 5* review Michelle. Best wishes, Lucy, Customer Relations.

4/5

Google

My experience with Manners and Harrison was really positive, as they have consistently answered every question I’ve had and been really accessible.

Lucy Β· 27 July 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Hi Lucy, thank you for sharing your positive experience with us. We are delighted to hear that our team was able to assist you promptly and effectively. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from all involved, friendly and professional at all times.

Leslie Β· 27 June 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Leslie, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It’s been such a pleasure to have worked with Sophie H for my recent purchase. It’s taken us a while to complete but she has been very patient and friendly Everytime we spoke. Even when I was chased to get updates from my solicitors, her calls were extremely courteous. Really glad to have worked with her and look forward to complete more deals with her and M&H in the future.

Rafed Β· 28 May 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Rafed alam many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Worked with the fantastic Dan (mortgage advisor) when purchasing our new property and can honestly say it was stress free and straightforward - advice was given with many options and alternatives always available to us. Will definitely use again for remortgaging purposes. Highly recommend whether remortgaging or buying a property.

DARREN Β· 28 May 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you for the glowing review, Darren! We're delighted to hear that Dan provided you with a stress-free and straightforward experience when purchasing your new property. It's great to know that you found the advice helpful and the options provided were beneficial. We look forward to assisting you with your remortgaging needs in the future. Thank you for recommending us!

5/5

Google

Dealt with Ella for the purchase of my daughters property. Fantastic service from start to completion with Ella going that extra mile to make sure things went to plan. Always kept fully informed and up to date with the process. Ella is a credit to herself and the company. Fully recommend.

John Β· 28 May 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you John Wood for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Manners and Harrison are by far the easiest company we have dealt with when moving property! Everything is completed thoroughly and they take the time to ensure that we are happy and are constantly being kept up to date about what stages we are at! Really recommend! Helpful, friendly staff!

Leah Β· 28 May 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Many thanks Leah for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Gave potential buyers the key to my…

Gave potential buyers the key to my property without going with them, went to my property to find a male who had let himself in, to have a look around!! Disgusting service if you are selling, be careful, do not leave your key with them, happened a few times as witnessed by my neighbour

Julie Β· 9 May 2024 Β· Manners & Harrison Stockton-on-Tees

1/5

Google

Rating only, no written review.

Gordon Β· 28 April 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Hello Gordon, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, thank you Dan for your help 😊 …

Krzysztof Β· 28 April 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thanks for the excellent 5* review Krzysztof! Best wishes, Lucy, Customer Relations.

5/5

Google

After being let down so close to our move in date with another company, all the staff at Manners and Harrison have been absolutely incredible getting us into a new house as fast as they could, It has been such an easy and amazing process and all the staff have been absolutely amazing, especially Kristi, and Chantelle, they have taken the stress out of this whole situation and made it as easy as possible for us! We can’t Thankyou all enough!

Jodie Β· 28 April 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Jodie Albinson thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

My experience with Manners and Harrison was an amazing experience, my broker was Dan Waddingham who helped me through the process of understanding the home buying process, gave me step by step explanation and when I found my home helped me with the necessary paperwork, answered all my questions, was responsive to any queries I had during the mortgage application process along with explanation of the solicitors process and reassured me along each step, as a first time buyer I am grateful I walked into manners and Harrison and had a chat with Dan Waddingham. He makes the process a walk in the park he does most of the heavy lifting and informs you of his actions along the way. I highly recommend his services.

Tracy-ann Β· 28 April 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care

5/5

Google

I have a good experience with Manner and Harrison since we bought the house 7 years ago. We did the remortgage with our new broker, Dan Waddingham. His service is so considerate and he gave us so many help and good suggestions about our all questions. When we wonder if we wanted to change a new house or still continued to do remortgage, he gave us all details about what the difference between this two things. And he contacted his colleague to check our house valuation ASAP. Also he advised us have a good thinking about our decision and the do the next step. He is so professional during all the work.

Huang Β· 28 April 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you for your glowing 5* review Huang Chen. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service and helpful. Would recommend

Adam Β· 29 March 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you Adam George for your amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

From the very first phone call about viewings to the day we picked the keys up, Ella has been amazing. Very supportive, offering help and advice along the way. Lovely lady

Flash0072010 Β· 29 March 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thanks Flash0072010 for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Yell

Dishonest and then dishonestly disputed my review

They refused to share important information with prospective purchasers of a house on a private shared access road which is likely to collapse due to the severing of my rainwater pipes under the road which have a legal easement. The buyers of what was previously my land illegally severed the pipes. I put a review on another website and the agent reported it saying they didn't recognise me so I provided evidence and the review remained. The property was removed from sale due to other legal issues. 2 The Ashes, Wolviston.

MichelleS-1016 Β· 7 March 2024 Β· Manners & Harrison Billingham

Agent replied Β· 10 October 2026

Thanks MichelleS-1016 for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Sophie was brilliant. Always keeping me updated on what was happening during the sales process. Giving suggestions and very pro active in her approach. Highly recommended.

Stephen Β· 28 February 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Stephen, thank you for taking the time to leave us this great 5* review and your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Only put an offer in for a property a week ago with manners and Harrison and already had an outstanding service. Brooke handled viewings and communication with the seller perfectly and Dan the mortgage adviser well he is just amazing . No task is too small and making us feel at ease through one of the hardest but most rewarding times. Highly recommend and can’t wait to continue the journey with them.

Chloe Β· 28 February 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you Chloe for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Brilliant, customer service, Really helpful & highly recommended.

Sumera Β· 29 January 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpfull and friendly staff at this establishment. Dan waddingham helped me through the process and only a message or phone call away

Zachary Β· 29 January 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us your kind words and wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Dan was very helpful, friendly and explained everything well, answered all our questions thoroughly. would highly recommend him.

Steph Β· 29 January 2024 Β· Manners & Harrison Hartlepool

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Manners & Harrison

Which Manners & Harrison office has the most reviews?

Hartlepool has the most, with 291 reviews rated 4.4 out of 5, followed by Billingham with 22.

Where are the Manners & Harrison offices?

The three Manners & Harrison offices, by town:

  • Billingham: 2 Town Square, Billingham, TS23 2LY, Stockton-on-Tees, TS23 2LY
  • Hartlepool: Shrewsbury House, 129 York Road, Hartlepool, TS26 9DW, TS26 9DW
  • Stockton-on-Tees: 23 High Street, Stockton-on-Tees, TS18 1SP, TS18 1SP

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