Trusted Agent profile

Manners & Harrison reviews in Hartlepool and Stockton-on-Tees

4.4

★★★★★ Great

292 reviews across 3 offices and 3 platforms

Manners & Harrison has three offices, in Hartlepool and Stockton-on-Tees (two offices). Together they have 292 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

262

Reviews on Google

All 3 offices

Yell logo

2.3 / 5

9

Reviews on Yell

All 3 offices

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Manners & Harrison's three offices, most reviewed first. Each has its own page.

Latest reviews from every Manners & Harrison office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I rented my property out using M&H for over 20 years and eventually sold it via M&H - all I can say it was a painless and very professional experience. I would like to give a special shout out to Helen Waddingham for her greatly appreciated assistance which helped me finalize a property related taxation issue. A big thank you to all at M&H for your help with the property over the last 2 decades or so. Wishing you all the best. Kind Regards, Craig & Yuliya Ebblewhite.

Craig · 15 November 2025 · Manners & Harrison Hartlepool

Agent replied · 22 November 2025

Thank you so much for your kind words, Craig & Yuliya! We are thrilled to hear that your experience with M&H was professional and painless. A special shout out to Helen Waddingham for her assistance. We are grateful to have been a part of your property journey for the past 20 years and wish you all the best. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service, on time, very helpull and took the time to explain

Stephen · 15 November 2025 · Manners & Harrison Hartlepool

Agent replied · 22 November 2025

"Thank you for your positive review! We are thrilled to hear our team provided excellent service and was able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Brilliant services. All the team are extremely friendly. Dan our mortgage broker was amazing. I felt we have had a lot of support from him as first time buyers. Thank you Manners and Harrison team!

Cheryl · 15 October 2025 · Manners & Harrison Hartlepool

Agent replied · 22 October 2025

Thank you for your amazing review! We are thrilled to hear that our team, especially Dan, provided you with excellent services and support during your first time home buying experience. We are dedicated to ensuring our customers have a stress-free and smooth process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bought my first home with my first mortgage through Dan, Exceptional service, quick response time and a very friendly guy who managed to get me an amazing rate on my mortgage. Made the experience so easy and explains everything smoothly! Will be dealing with him on my next house!

Simon · 15 October 2025 · Manners & Harrison Hartlepool

Agent replied · 22 October 2025

Thank you for choosing us to help you with your first home purchase and mortgage! We're thrilled to hear that you had a great experience and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thanks to Dan W for his sound mortgage advice. Coming to the end of a fixed rate and he gave us all the available options to allow us to make a well informed decision.

Martin · 8 October 2025 · Manners & Harrison Hartlepool

Agent replied · 22 October 2025

We are thrilled to hear about your positive experience with our mortgage advisor, Dan W! Providing our customers with all the options to make informed decisions is our top priority. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The sale of 34 devon street was exceptionally a smooth sale and agent “Helen Waddingham” was the key in making a great sale deal which made all go all nice and smooth and completed without any hiccups. I highly recommend Manners& Harrison in dealing in either buying or selling your property. Once again, great experience. Many Thanks Jet

Jet · 1 October 2025 · Manners & Harrison Hartlepool

Agent replied · 22 October 2025

Thank you so much for your kind words, Jet! We're thrilled to hear that Helen and our team at Manners & Harrison were able to make your property sale an exceptional and smooth experience. We strive to provide the best service to our clients and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great service by Dan Waddingham Definitely would recommend 👍 …

Gary · 1 October 2025 · Manners & Harrison Hartlepool

Agent replied · 22 October 2025

Thank you so much for your kind words about Dan and our service! We always strive to exceed expectations and recommendations like yours make all our hard work worth it. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Buying my first property finally got a…

Buying my first property finally got a house which was being sold through manners and Harrison. I dealt with Antonia all the way through and she was a huge help and kept in contact with me through out

Glenn · 27 September 2025 · Manners & Harrison Stockton-on-Tees

5/5

Google

Highly recommended team.

Adedayo · 22 September 2025 · Manners & Harrison Hartlepool

Agent replied · 22 October 2025

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Booked an appointment with Manners…

Booked an appointment with Manners Harrison to value a property for sale never turned up at the allocated time. Asked for details for selling costs etc but was never advised total waste of time. Having purchased several properties from them to be treated in this manner is atrocious look elsewhere lots of proper estate agents in Stockton

Keith · 17 September 2025 · Manners & Harrison Stockton-on-Tees

5/5

Google

Enquired about a property, Marc Hindson could not have been more helpful. Very professional, would recommend anyone looking for a home to try here first.

Martin · 1 September 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Thank you for choosing our property and for the kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that Marc was able to assist you. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently bought a new house and used Ben as my mortgage broker. Would highly recommend. Had a few problems but Ben took all the stresses away and sorted it all out for me. Got the best deal and saved a lot 10/10 thank you

Curtis · 25 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Hello Curtis, Thank you for your fantastic 5* review! We're thrilled to hear that Ben was able to take the stress away and secure the best deal for you. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations Team

5/5

Google

When buying and selling our house recently we received some excellent customer service throughout the journey. This especially was gratefully received when there were some extremely stressful points in the move, through no fault of Manners and Harrison. Helen provided an excellent valuation service and was really quick to come out and explain the full process in a really friendly manner. Ella was always helpful in answering any queries and Lesley provided lots of help over the final stages of the process. Our experience would have been totally different without their help.

Davina · 18 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

At Manners and Harrison, providing exceptional customer service is our top priority. We are thrilled to hear about your positive experience with our team, especially Helen, Ella, and Lesley. Thank you for trusting us with one of life's biggest transactions. We are happy to have helped make the process less stressful for you. Cheers to a smooth move! #bestcustomerservice #teamwork #grateful Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Dan was a huge help in finding the right mortgage for me. He really took the time to make sure it suited my budget and needs, and thanks to his support I was able to buy the house I’d set my heart on. To top it off, he even secured me a better interest rate before completion.

Jack · 18 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Thank you for your kind words! We are thrilled to hear that our team member Dan was able to assist you in finding the perfect mortgage for your new home. Our goal is always to make the process as smooth and affordable as possible for our clients. Congratulations on your new home, and thank you for choosing our company for your mortgage needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently sold my house through Manners & Harrison in Hartlepool, and I couldn’t be more impressed with the service I received. From the initial valuation to the final handover, the entire team was professional, efficient, and incredibly supportive. Their local market knowledge was spot on, and they helped price my property perfectly to attract serious buyers without undervaluing it. The marketing materials, photos, description, and online listing were first class, and my house had strong interest right away. What really stood out was the communication. I was kept in the loop at every stage, with regular updates and quick responses to any queries. Nothing ever felt like too much trouble, and the team made the whole process smooth and stress-free. A special mention to Marc Hindson who was proactive, friendly, and genuinely cared about achieving the best result for me. If you're thinking of selling I wouldn’t hesitate to recommend Manners & Harrison. Professional, reliable, and results-driven, exactly what you need in an estate agent. Thank you so much!!!!!

David · 9 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Thank you so much for this wonderful review! We take great pride in providing exceptional service to our clients, and it means the world to us that you had such a positive experience. We are grateful for your trust in us and are thrilled that we were able to exceed your expectations. Congratulations on the sale of your house and thank you for choosing Manners & Harrison. Your satisfaction is our top priority! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I couldn’t be happier with the service from Manner & Harrisons in Hartlepool. They sold my house within just 7 days, which was far quicker than I ever expected! All the staff were incredibly proactive, helpful, and professional throughout the entire process. A special thank you to Marc Hindson, who truly went above and beyond, keeping in touch every step of the way, offering honest advice, and making sure everything ran smoothly from start to finish. His communication and commitment made a real difference. I’d highly recommend Manner & Harrisons to anyone looking to sell, outstanding service and brilliant results.

Melanie · 9 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Hello Melanie, Thank you so much for your wonderful 5* review! We're thrilled to hear that you were happy with the service and that your house sold so quickly. Marc and the team will be delighted to know their efforts made such a positive impact. Best wishes, Lucy, Customer Relations Team

5/5

Google

Excellent service from the team at M&H especially Chantelle. Even when Chantelle wasn’t in the lettings team was always really helpful and helped in her absence! Let a property through them and nothing was too much hassle! Would definitely recommend! Thank you Chantelle - Dan & Lauren

Dan · 9 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Hello Dan & Lauren, Thank you so much for your wonderful 5* review! We're thrilled to hear that Chantelle and the team provided excellent service and made your experience hassle-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Claire Fishburn was extremely efficient and professional in our dealings with this company

Roy · 9 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Nelson and the team were absolutely fantastic from start to finish. They were professional, responsive, and genuinely went above and beyond to support me throughout the process. Nothing was too much trouble, and I always felt in safe hands. A brilliant team that truly cares, highly recommend!

Kevin · 9 August 2025 · Manners & Harrison Hartlepool

Agent replied · 8 September 2025

Thank you so much for your kind words! We take pride in providing exceptional service to our customers and are thrilled to hear about your positive experience with our team. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Dan made it so easy. Good job , excellent service, brilliant work. Highly recommended.

Motunrayo · 2 August 2025 · Manners & Harrison Hartlepool

5/5

Trustpilot

The Stockton team went above and beyond…

The Stockton team went above and beyond to negotiate the sale, they created lots of interest and were very professional. The Manager over saw the team through a tricky sale due to a buyer pulling out, they immediately found another buyer and negotiated a slightly higher offer that actually covered the increase in my legal fees. they kept me updated throughout, so much so I have engaged them again for another sale.

Amanda · 29 July 2025 · Manners & Harrison Billingham

5/5

Google

⭐⭐⭐⭐⭐ So glad we had Ella from Manners and Harrison! We recently bought our first home and couldn’t have asked for a better experience. Ella from Manners and Harrison was brilliant from start to finish, super friendly, easy to talk to, and always on the ball. She kept us updated at every step, answered all our questions (no matter how small), and made the whole process feel so much less overwhelming. You could tell she really cared about helping us find the right place, not just making a sale. Ella was honest, supportive, and totally reliable. It honestly felt like having a really knowledgeable friend on our side through the whole thing. We’re so happy with our new home and seriously grateful for all her help. Would 100% recommend Ella and the team at Manners and Harrison!

Joe · 23 July 2025 · Manners & Harrison Hartlepool

5/5

Google

Ella was fantastic helping me move into my first home, was very helpful and reassuring

James · 23 July 2025 · Manners & Harrison Hartlepool

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Manners & Harrison

Which Manners & Harrison office has the most reviews?

Hartlepool has the most, with 291 reviews rated 4.4 out of 5, followed by Billingham with 22.

Where are the Manners & Harrison offices?

The three Manners & Harrison offices, by town:

  • Billingham: 2 Town Square, Billingham, TS23 2LY, Stockton-on-Tees, TS23 2LY
  • Hartlepool: Shrewsbury House, 129 York Road, Hartlepool, TS26 9DW, TS26 9DW
  • Stockton-on-Tees: 23 High Street, Stockton-on-Tees, TS18 1SP, TS18 1SP
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