1/5
GoogleRating only, no written review.
Trusted Agent profile
LQ estate agents in London, Sidcup and Warwick
★★★★★
2,818 reviews across 3 offices and 3 platforms
LQ has three offices, in London, Sidcup and Warwick. Together they have 2,818 reviews on three platforms, rated 3.1 out of 5 overall.
523
Reviews on Google
All 3 offices
2
Reviews on Yell
All 3 offices
2,293
Reviews on Trustpilot
Business-wide
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Our offices
LQ's three offices, most reviewed first. Each has its own page.
Latest reviews from every LQ office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleWorst service ever!!!!!
1/5
GoogleBad customer service
5/5
GoogleReally pleasant staff
1/5
GoogleYou can't give a zero star review.... nuff said.
5/5
GoogleGreat place to work. Going through lots f changes for the better.
5/5
GoogleI gave them 5 stars for being the worse housing association
1/5
GoogleThis as got to be the most selfish housing association ever, these moto "where homes matter " but thay must add but not the tennents.!!
1/5
GoogleBets ADVICE DONT RENT A PROPERTY FROM l&q, they are the WORST landlord EVER ALMOST £30 A WEEK SERVICE CHARGE AND NO SERVVICE FOR THE CHARGE. WHO DO I CONTACT TO REPORT l&q.
1/5
GoogleHad plumbers come out to unblock and maintain the same broken toilet more than 10 times in the past year. Theres water coming out of overflow pipes al around the house lol its quite comical really glad im not on a water meter. East thames was better and thats saying something. I could go on forever how sh*t this housing assosiation is
1/5
GooglePurchased property through East Thames and found the level of customer service reasonably good. Since the merge with L&Q in April 2018, the level of customer service has plummeted into an abominable state. It is nigh on impossible to speak to anyone over the phone and email correspondence is absolutely abysmal! If only they spent less time tweeting and more time dealing with customer and homeowner enquiries!
1/5
GoogleDO NOT USE! They were unhelpful and very hard to actually talk to someone when moving in, kept on changing the date without telling me, making me pay double agency fees and could never speak to the same person twice. When it was time to leave, again I spoke to about 6 different people with number not working or being on hold for 17 minutes ! I am having to take them to small claims court as they are refusing the refund my rent when I paid a full month and had my check out on the 12th. Even when putting in a complaint they could barely be bothered to get back to me. I got legal advice and they are fully in the wrong. DO NOT USE and if you get through to Leona in Property Management request someone else immediately as she has no compassion, a robot when she speaks to you and doesn't know the law. I know their flats are good and I won't deny that but please don't bother it is not worth the stress and they will try and rip you off every way they can!
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
2/5
TrustpilotUseless 99% of the time
I have been in a London and quadrant property for 7 years now... Was the only property available when I needed one. I have been trying to move for 6 years with no luck of a transfer. Very overcrowded.They never respond to my emails. Requests or complaints. Only way to get a response is via Facebook. Mice infestation in all blocks.Rubbish always overflowing bins outsideDumped vehicles in car park taking up spacesAntisocial behaviour from neighbours ignored.Mould. Drafty windows. Refuse to fix anything. Always down to the tenant !Incompetent office staff misplaced copies of birth certificates on several occasions.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about LQ
Which LQ office has the most reviews?
London has the most, with 2,479 reviews rated 3.1 out of 5, followed by Sidcup with 1,678.
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