Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJas Bagri and Ryan Kros handled the sale of our property and were both great at keeping us in the loop both at the viewings stage and with the progression of the sale. Communication from them was excellent throughout the process, and Ryan really helped calm a stressful situation on our completion date. Thank you both very much!PositiveResponsiveness
Fiona · 18 June 2022 · Loveitts Leamington Spa
★★★★★ 5/5
GoogleI am pleased that I chose Loveitts as my estate agents. Jas Bagri and Ryan Kros were helpful with their guidance and proficient with their communication throughout the process. They know their stuff and are an asset to Loveitts and it's customers.
Hamza · 18 June 2022 · Loveitts Leamington Spa
★★★★★ 5/5
GoogleHighly Recommended.. Very professional and great service. Right from Day 1, Jas has been superb in communications and suggestions. Our property was sold within a week (which an online agent couldn't do for almost 8 months). Loveitts made the whole process smooth for us. Well done Jas & Team..!!. Overall - Very pleased with the service provided.PositiveProfessionalism
Navinan · 18 June 2022 · Loveitts Leamington Spa
★★★★★ 5/5
GoogleRyan and Jas were helpful from day 1 when we recently purchased a property through Loveitts (Leamington Spa). Very professional, kept in regular communication and helped push the transaction along despite the various challenges along the way!
Would highly recommend and would look to use them if we ever decided to sell - thank you both.
Katie · 18 June 2022 · Loveitts Leamington Spa
★★★★★ 5/5
GoogleRecently purchased a property in Leamington Spa via Loveitts. During the purchase, I dealt closely with Jas and Ryan. I must say that Loveitts are the first estate agents who made the complete end-to-end process trouble free. The team is extremely customer focused and the response time is phenomenally great. Each and every staff member makes best possible attempt to provide honest and transparent information. I really enjoyed dealing with them and wish them good luck in the coming days. All the best.
Puneet · 18 June 2022 · Loveitts Leamington Spa
★★★★★ 5/5
TrustpilotMichelle kept me very well informed…
Michelle kept me very well informed throughout the whole process which can’t always be said about my solicitor that I was paying for!
Steve · 16 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Communication is key throughout what can be a stressful process so great feedback to get!
★★★★★ 5/5
TrustpilotEasy and Pain Free Process
Fantastic, and importantly easy, experience from start to finish.Charis who initially viewed the house, Jamie and Chelsey for organising viewings and Michelle for seeing it through to completion.Would highly recommend!Thanks,Martin
Martin · 16 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you for this review! It is great to hear the sales process went smoothly.
★★★★★ 5/5
GoogleI'm in the process to moving my family to Coventry, and finding an accommodation was quite frustrating. Many property agents strangely did not respond to my email when I contacted them through link provided in their own adv. Some did not even respond when I contacted them through their own website. Some agents responded, just to say they couldn't help me unless I come in person.
When I contacted Loveitts, one of their staff responded to my emails, but then did not respond again for 2 weeks. When I contacted them again, I spoke to Rebekah, and everything went smooth from that point. She was responsive, helpful and professional. I will recommend anybody who is looking for an accommodation to speak directly to her to have better experience.PositiveResponsiveness
Danu · 14 June 2022 · Loveitts Coventry
Agent replied · 13 June 2024
thank you for the positive feedback!
★★★★★ 5/5
TrustpilotVery good agents
Rating only, no written review.
H · 13 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
a very good review! Thank you!
★★★★★ 1/5
GoogleRating only, no written review.
Andrei · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Following on from this review - we do not recognise the reviewer and would ask that you speak with Loveitts so we can understand your query. Please call us on 02476 228 111.
★★★★★ 5/5
GoogleRating only, no written review.
Rob · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thanks so much Rob for your five star review.
★★★★★ 5/5
GoogleRating only, no written review.
Claire · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you Claire for the 5 stars 😊 …
★★★★★ 5/5
GoogleRating only, no written review.
LINDA · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Hi Linda thank you for your five star review
★★★★★ 5/5
GoogleRating only, no written review.
Rebecca · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you for the 5 star review!
★★★★★ 5/5
GoogleRating only, no written review.
Rick · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you Rick for the 5 star review!
★★★★★ 5/5
GoogleI would like to thank to Michelle and the rest of the team for all the support, smooth process and quick replies. I really appreciate your help.
Florin · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you for your lovely review.
★★★★★ 1/5
GoogleTheir policy is that you must sign the tenancy application in order to view the property.. How can someone submit a tenancy application without viewing the property at all?
Apirin · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Apirin,
When asking to view a property with Loveitts we take certain details in advance, but this is not a submission of a tenancy application but simply gathering information. We would be happy to accommodate a viewing and would ask that you call our office to arrange an appointment on 024 76228 111.
★★★★★ 1/5
GoogleShocking and upsetting behaviour from staff at the Warwick Row office.
No only was i spoken too in a patronising and condescending way by numerous people at this office I was also sniggered and laughed at while on a phone call. While the engineer was in the home, the office called the engineer and was on loudspeaker and we over heard the office saying the tenant is stupid ... shocking, no more wordsNegativeQuality, Professionalism, Value
Sj · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
We have read your review and have fully investigated the matter. Loveitts do not want any customer to have a negative experience and it was not our intention to sound patronising. The investigation conducted has highlighted a different version of events and whilst we respect your position in this review, we are satisfied that at no point were staff insulting during the phone conversation.
★★★★★ 5/5
GoogleFantastic experience with the loveitts auction team. I recently sold my house with them and it was a seamless transaction. The team advised and updated every step of the way. Would definitely recommend.
E. LittlePositiveProfessionalism
Liz · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you for the lovely feedback and recommendation it is appreciated.
★★★★★ 5/5
GoogleLoveitts have been great, right from Charis valuing the property who was incredibly encouraging but realistic as well, to Chelsey selling the property in a very short space of time and in the winter months, to Machelle chasing up the loose ends pushing it through and keeping me informed throughout the process. I'm glad I chose Loveitts.
David · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you for your kind comments - great to hear!
★★★★★ 1/5
GoogleVery patronising and rude manager, no customer service skills, do not rent a property from them unless you want to be charged unnecessarily and insulted.
Unfortunately although the situation was explained in the end, the manner of which I was spoken to was unacceptable. When providing a service, you should fully hear out my point of view, and then explain the situation in a polite and professional manner. You DO NOT cut off the person who is speaking, and tell them to use their fingers to count to seven like a child would.
This is completely unwarranted, all that was needed was for you to show an understanding of my point of view, and then explain yours politely.
If you want to contact me regarding how this can be improved in the future then please feel free to do so and I will be more than happy to provide some much needed advice in your customer service skills.
Jack · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Loveitts confirms the conversation was not intended to be patronising but simply an attempt to explain a complex situation. The end result was that the issue at hand was explained and understood fully from our point of view. If you would like to discuss this further again with our lettings team we invite you to call us again.
★★★★★ 5/5
GoogleReally glad I chose Loveitts to sell my property. They were helpful from the first meeting. A massive thank you to Michelle, who at the end was amazing! Would always recommend them - thank you!
Kayleigh · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Hi Kayleigh thank you for your great review, it was a pleasure working with you, and we really appreciate the recommendations.
★★★★★ 5/5
GoogleMy experience with the commercial team at Loveitts Coventry has been really good. Always super quick to reply to emails/calls which is something I really value. I highly recommend them.
Alvin · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Good morning Alvin and thanks for the lovely review, we do appreciate you taking the time to write this recommendation for us.
★★★★★ 1/5
GoogleAvoid at all costs! Rude/Unprofessional and not worth your time or money. Take your business elsewhere. It was a nightmare to close a tenancy with this agent. They even lied in their evidence and fabricated false documents
submitted to Tenancy Deposit Scheme adjudication case. AVOID!
B · 12 June 2022 · Loveitts Coventry
Agent replied · 11 June 2024
Hello, I am sorry that you feel the need to write such a review; we pride ourselves on the way we deal with both tenants and landlords and fully understand that sometimes there may be differences in opinion, and we respect this. We would like to discuss the matter further with you to see how we can assist. Please call us at your earliest convenience as your identity is unclear. The fact that you have stated we have fabricated false documents is grossly incorrect; we are a business that operates ethically and responsibly at all times.
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