5/5
I would like to thank to Michelle and the rest of the team for all the support, smooth process and quick replies. I really appreciate your help.
Agent replied Β· 24 October 2024
Thank you for your lovely review.
Trusted Agent profile
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772 reviews across 3 offices and 2 platforms
Loveitts has three offices, in Coventry, Leamington Spa and Nuneaton. Together they have 772 reviews on two platforms, rated 4.2 out of 5 overall.
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Loveitts's three offices, most reviewed first. Each has its own page.
Loveitts is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I would like to thank to Michelle and the rest of the team for all the support, smooth process and quick replies. I really appreciate your help.
Thank you for your lovely review.
5/5
Quick The Best
Quick , polite and smoothly run frist class communication at all time.
Thank you for the excellent review
5/5
Fantastic job as always
Fantastic job as always - cant rate them highly enough
Each review like this is so well received - thank you for taking the time to express your views
1/5
Worst experience ever
Extremely dissatisfied by the service- donβt speak with customers properly and lack basic customer service skills
We are disappointed to be in receipt of these comments above and invite you to speak with us to understand your reasons for this review. We believe we have exceeded our remit as selling agents in trying to facilitate meetings arranged by other practitioners after the sale completed. We are sorry to receive this review.
5/5
Michelle was very helpful at every point throughout the sale process and always kept me well informed of events
Thank you for you lovely review Steven - it was a pleasure working with you.
5/5
Warm and professional. My experience with the gentleman who showed me the house, the lady who helped me in the transaction process, and the other young gentleman who handed over the key, was all pleasant. Will perhaps go to them if I have to sell something in the future.
That is great to read Amit, thank you for excellent review!
1/5
Our experience of Loveitts while trying to purchase a new build property has to be the worst we have ever had. Despite selling three of the four properties on the same development they still did not know the property was not connected to mains drains and it took them three weeks to find out this information. In addition to this the property was not at it was described breaching numerous planning conditions. Luckily after speaking with Rugby Borough Council Planning Department we decided to withdraw our offer. Within minutes the property was re listed on Rightmove with no alterations to the description. I just hope for the new buyers sake Loveitts have disclosed the issues and they are rectified before they exchange so they are not left with the cost of sorting out the issues themselves.
Hi Julian, we are sorry that you feel your experience was not as it should be. We spent quite some time working on this with you and the developer to try and bring it to the best possible conclusion. We conducted several meetings and visits to the property to try and resolve the issues in question. Loveitts always endeavour to provide accurate and appropriate information to our customers promptly. On this occasion, items may have been missed, for which we apologise. If you would like to discuss this in more detail, please contact us on 0247 625 8421.
5/5
Loveitts Estate Agents were magnificent, from our initial viewing, through to completion. No request was too much trouble for them. Beth our sales contact was the driving force behind our buying experience and was even contacting our house sales side of the deal to push things along. She contantly onto the solicitors and bringing all the parties together going above and beyond to bring this sale to a close. A very big thank you...
Thank you very much Jason for the lovely review we are so pleased that you have enjoyed your experience with us.
5/5
After years of having trouble with renting our property in Coventry we found Loveitts Estate Agents who were recommended by the neighbour of the said property. It has been the best decision we have made. Jade has been absolutely amazing, her professionalism and persistence in finding us good tenants has to be commended. We have had a run of bad luck with this property from tenants to actual agents who have destroyed the property. We are delighted to be able to hand over the property to Jade and have full faith in the entire team at Loveitts for all their efforts and hard work and not giving up, when we wanted too. Many thanks Jade and here's to many years of business together x
Thank you Henah for such a lovely review, we look forward to working with you for many years too!
2/5
Agents very friendly and responding fast. Agency fully adapts to the landlord and it can cause problems. In my case landlord just didnβt want to accept application by his personal evaluation (Nothing wrong with application). Agents just keep telling that they trying to contact landlord and waiting for his response.
Vadim, Loveitts are disappointed to read your review but we can assure you that the application was put forward in a timely manner. The landlord deliberated over a number of applications and decided to accept an application from another tenant. As I am sure you are aware properties are attracting a large volume of inquiries and finding a property is a competitive process. We wish you well in your search.
5/5
There is no doubt in our minds that Loveitts is the best estate agent in Coventry. The staff is incredible, very knowledgeable, very experienced and guide you through every step of the way in any property matters. We recently were faced with neighbours demonstrating challenging behaviour on a regular basis, and we turned to Loveitts for advice and support. Geraldine who handled the case was remarkably professional, supportive and attentive. She made an undoubtedly stressful situation dramatically better and within a short period of time, everything went back to normal and we could sleep peacefully and enjoy our privacy once again :) And if that wasnβt enough, she also ensured that all of our queries and concerns were always promptly attended to, truthfully, accurately and very efficiently. If you ever wonder if an estate agents will simply tick off the boxes or go above and beyond in their customer care, you are in luck because Loveitts always goes more than the extra mile! Loveitts isnβt just about business, it promotes and nourishes a culture of understanding, support and reassurance which are deeply routed in tradition and an absolute commitment to the needs of the customer, whether perceived or actual. That is why they stand out so much from the rest of the crowd. Thank you Geraldine and Thank you to the entire Loveitts staff team, you are all an exceptional group of people, you are simply the best :)
Wow what can we say - thank you Paschalis for this wonderful review we are just glad that we were able to help.
5/5
After 7 years renting a lovely house in Rugby we were looking to rent another one in a more secluded, peaceful area. During the search for our new home we met many agents and have been in contact with many agency. It is safe to say Loveitts was and is far the best of all in our experience. No matter who we have been contact with during the letting process, everyone was kind, professional and went above and beyond to support us. It is so good to feel we are in good hands. Thank you for Connor and Rebecah just to name a few, and especially for Jade, who is the best letting agent we have ever met. Her kindness, flexibility, can do attitude and knowledge of the properties made this sometimes kind of frustrating process smooth and dare I say enjoyable. Thank you so much Jade, you are more likely a friend now rather than a 'business partner'. So, if you are searching the market to buy or rent a property, contact Loveitts, you will Love it(ts)! π
The Coventry lettings team are proud to read your words. Thank you.
5/5
AUCTION TEAMβ¦
Very professional team made it easy for me to sell my property
The auction team are thankful for the review, it is great to receive this positive feedback
5/5
I would like to thank Chloe Sara andβ¦
I would like to thank Chloe Sara and Lisa for their assistance during the last few months. They are professional, friendly and informative. Look forward to working together in future.
Thank you for the comments above - the team take great pride in what they do!
5/5
Auction Sale
Thank you to Sara,Chloe and her team for there professional and experienced time spent in selling our Mums property pre- auction,we were unsure about selling at auction after 2 years on the market and 2 house fails.Sara put our mind at rest and kept us informed all through the different stages,achieving the reserve price in a quick,efficient timescale- 29 days.I would highly recommend Loveitts Auctions- Coventry
Thank you. We are pleased after previous efforts from others to agree the sale for you.
5/5
Fast and efficient, couldn't ask for more
Chloe made the whole experience easy and seemless. She was there when ever we needed support and addressed any problems we had. Couldn't ask for any more.
Chloe was delighted to be of assistance and we wish you well with your new investment!
5/5
Excellent service provided by professionals
As a first time buyer I had little to no idea how to buy a property but they were always there to help and guided me through the whole process. So big thanks to the Coventry team especially to Michelle, Chelsey and Jamie
Thank you for the positive review!
5/5
Contact Loveitts, you will love it!
After 7 years renting a lovely house in Rugby we were looking to rent another one in a more secluded, peaceful area.During the search for our new home we met many agents and have been in contact with many agency.It is safe to say Loveitts Coventry was and is far the best of all in our experience.πNo matter who we have been contact with during the renting process, everyone was kind, professional and went above and beyond to support us. It is so good to feel we are in good hands. Thank you for Connor and Rebecah just to name a few, and especially for Jade, who is the best letting agent we have ever met. Her kindness, flexibility, can do attitude and knowledge of the properties made this sometimes kind of frustrating process smooth and dare I say enjoyable. Thank you so much Jade, you are more likely a friend now rather than a 'business partner'. So if you are searching a market to buy or rent a new home, contact Loveitts you will love it(ts). π
Thank you for your glowing words. The lettings team in Coventry are very grateful for your review. For us the experience of moving can be stressful and we want to make it as hassle free as we can.
5/5
loveitts
cant fault loveitts with the sale of my house especially michelle , chelsey , jamie and charis they really made the process easy and stress free they allways kept me updated and they were easy to get hold of if i had questions for them
The sales team in Coventry are over the moon at this review! Thank you.
5/5
Both Jas Bagri and Ryan Kros at Lovietts Residential in Leamington Spa offered outstanding customer service and where always eager to help. Highly RecommendedPositiveQuality, Professionalism
5/5
I dealt with Loveitts (Jas Bagri & Ryan Kros) when purchasing my new home. Jas and Ryan were both helpful, responsive, and professional, communicating in a friendly and approachable manner. They kept in regular communication throughout the process and would always respond promptly. Thank you both!PositiveResponsiveness, Quality, Professionalism
1/5
I have never been more disappointed and and disgusted in the lack of service than what we have received from these. Especially Anne Keizer who does not return emails or calls and has no matter of urgency, and would rather an elderly person and children be put at risk than do her job and get repairs done. And to add insult she is dam right rude!NegativeResponsiveness, Professionalism
I am sorry to read of your dissatisfaction and we will conduct our own review. However please confirm your issues to our Lettings Manager Rebekah Gill via email and we can address the matter - we have no tenant record in your name and would ask for clarity. Alternatively call 02476 228 111.
1/5
FUNNY GOT BLOCKED FROM THEIR PAGE AFTER TELLING THE TRUTH ABOUT THEM. IF ANYONE WANTS EVIDANCE OF MY ACCUSATIONS FEEL FREE TO MESSAGE ME I HAVE MANY BACK AND FORTH EMAILS AS EVIDANCE I rented a property through loveitts. They were nothing but rude and unprofessional throughout my entire property. Upon moving in I had several issues. I had no running hot water during the night. I also had storage heaters had several issues with them to the point I had no heating. After contacting loveitts me and my partner was left without hot water for several months. I also had a significant amount of rain water coming through my front door that caused several floods at the bottom of my stairs. Loveitts never bothered to act upon any repairs and my property was left in such a state with all the nessassary repairs. When James Cole and Rebekah Gill came out for management visits, they were nothing but rude and came across very aggressive to myself and my partner to the point where my social worker had to step in numerous of times. I was always left felt scared upon management visits. In two different occasions management have given me no warning to turning up to my property and have let themselves in on one occasion without consent. I have many emails back and forth about repairs that needed to take place. Loveitts have no consideration to their tenants and do not have their tenants saftey as first priority. After loveitts failed to carry out any repairs I stopped paying rent and placed all rent into a savings account waiting for them to carry out the repairs. After 2 months and a half months had past with no communication from the landlords in regards to the repair I served loveitts with an immediate notice to quit the property and handed the keys back. During handing the keys back, James Cole came across very judgemental and unprofessional. Therefore I WOULD NOT recommend to anyone and will warn any future people wanting to rent through loveitts to NOT TO DO SO. expecially if you have children. Loveitts are rude and unprofessional and have never had an issue with any housing provider.NegativeResponsiveness, Quality, Professionalism
Hello Ryan We are sorry that you have felt the need to highlight your frustration in this way. Whilst we respect your position, we sincerely ask that the issues raised are factually correct. Our customers and tenants are important to us, and we take all feedback extremely seriously; our teams work hard to engage with tenants and resolve matters quickly.
5/5
I would just like to say that we feltβ¦
I would just like to say that we felt like when we rang at any time in the day that nothing was to much trouble, I would like to bring special attention to chloe, she is exceptionally good at her job and I never felt like I couldn't call her even though I may have already rang her 6 times π, if there is ever a wonderful example of customer service Chloe is it
Thank you. It was a tough and frustrating case this one, and glad that Chloe was there to help and support you. She was determined to get it over the line and was so pleased when it finally completed. Chloe took care of this one superbly well.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coventry has the most, with 610 reviews rated 4.2 out of 5, followed by Leamington Spa with 511.
The three Loveitts offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.