5/5
TrustpilotHalle-Rose Dawson was our house tourer…
Halle-Rose Dawson was our house tourer and was very clear and helpful with all of our questions
Trusted Agent profile
loc8me estate agents in Loughborough, Nottingham and Durham
★★★★★
1,092 reviews across 3 offices and 2 platforms
loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,092 reviews on two platforms, rated 4.0 out of 5 overall.
399
Reviews on Google
All 3 offices
693
Reviews on Trustpilot
Business-wide
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Our offices
loc8me's three offices, most reviewed first. Each has its own page.
Latest reviews from every loc8me office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
Trustpilotvery good
Halle was great - looked at 2 houses - very informative
5/5
TrustpilotJosh has been absolutely amazing
Josh has been absolutely amazing! The viewing was honest and very informative. He is very respectful of us and the previous tenants. He explained in detail and with clarity regarding the housing and the houses itself is very beautiful.
5/5
TrustpilotJosh was amazing!
Josh was amazing!! Really informative, so incredibly friendly, really good experience!
5/5
TrustpilotSuper friendly agent Josh
Josh was friendly, knowledgeable and great fun as he took us around to view properties.
5/5
GoogleAmy was super helpful and friendly through the whole viewing process as well as consistently communicating with us
Agent replied · 16 April 2026
This is great to hear - thank you for leaving a review!
5/5
GoogleAmy was great
Agent replied · 16 April 2026
Thank you for taking your time to leave a review! - Happy to hear you had a good experience.
5/5
TrustpilotZac and Laurence were great!
Rating only, no written review.
5/5
TrustpilotVery good to use
Rating only, no written review.
5/5
TrustpilotLaurence and Zak are great
Rating only, no written review.
5/5
TrustpilotCynthia is super nice
Cynthia is super nice, met her at the Freshers fair and she totally made the experience
5/5
TrustpilotSo good the experience!
So good the experience with Zac!
5/5
TrustpilotCynthia is greatttt
Rating only, no written review.
5/5
TrustpilotCynthia was amazing and so helpful
Rating only, no written review.
5/5
Trustpilotcynthia was amazing at the fresher…
cynthia was amazing at the fresher fair!!
5/5
TrustpilotCynthia was lovely
5/5
TrustpilotZac was so helpful at the freshers…
Zac was so helpful at the freshers fair. An amazing day.
4/5
GoogleRating only, no written review.
Agent replied · 9 September 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It's our goal to provide professional and friendly service, and we're delighted that we could meet your expectations. If you ever need assistance in the future, please don't hesitate to contact us! We are here to help!
5/5
GoogleI rang up today about a query I had. I Spoke with Kai on the phone, he was very well mannered and informative.
1/5
GoogleWould not recommend renting with Loc8me at all and I will never rent with them again. I lived in a block of flats and there were countless issues throughout the year. The back door to the building was not secure for the majority of the year, meaning homeless people were able to gain access to the property multiple times and spent the night in the laundry room. Despite raising the issue multiple times I was ignored for months. The property manager was apparently ill- but appropriate cover had not been provided, so my messages were just ignored. On the night where I saw strangers inside the building I rang the emergency line in tears and they dismissed me telling me to ‘just try closing the door again’. Living on my own I felt incredibly unsafe. Because the car park was not gated off properly from the public road, the public were able to gain access. I had people smoking drugs directly below my window multiple times throughout the year. Loc8me did nothing. I had to involve the police. The lift was out of action for the entire year, despite UK building regulations specifying that properties with 2 or more floors must having at least one working lift (the building had 5 floors). This made moving in/ out, taking bins out and taking laundry to the laundry room in the basement very difficult. I had a viewing turn up unannounced, and yes I did monitor my emails very regularly, I was not notified. Maintenance work was done on the pipes without warning, meaning the water was temporarily not clean. I almost consumed and showered with dirty water. Took an hour of me running the water for it to clear. The number of bins was insufficient for the number of people in the building and so they were always overflowing. Half of the bins were always locked and therefore unusable and they weren’t emptied regularly enough. To top it off they tried to charge me for the rubbish that was left on the ground round the bins at the end of the year by holding some of my deposit. Completely against my contract and no written notice was provided as per my contract. I disputed it with the third party deposit protection and won the dispute! (Yes, that felt good) The property boasts a ‘gym’. The gym was not maintained at all, there was rubbish on the floor all year and an entire open suitcase left there for months at one point. The equipment was insufficient and didn’t work. A facility that was no doubt built into the rent but was completely unusable. Disgraceful service, completely overpriced and a direct exploitation of student tenants. They don’t even care for their tenants basic safety.
5/5
GoogleI had some maintenance issues but Peter came and did a fantastic job at sorting everything out for me!
1/5
GoogleWilliams house causing a massive disturbance to the locals. Not doing anything. Appalling business with zero respect for any locals.
1/5
GoogleThe door in our block doesn’t work since September. It is March and the door hasn’t been fixed yet. They say we will we will and never do. When I went to them for the 6th time they said ok we will fix it today for sure, and one day passed and it doesn’t work again. Everything you tell them they ignore. I said my bathroom needed fixing and my neighbour’s too and they never came to fix it although I insisted multiple times. Same with the door, they said we will fix it and they never do but the whole building is complaining and the council has been informed. This has led me to cancel work meetings due to being locked out for hours. The roofs are damp etc nothing works and they never come to fix it. They said they would pay my deposit back in a week and they still haven’t months later. Homeless people also come in the building.
1/5
TrustpilotManchester branch are bullys
My 19 year old daughter signed for a tenancy then tried to cancel giving 2 months notice. Was told it'd be £50 to cancel within that time period. Now their saying she's eligible for full rent after this company have tried ripping her off by £50 for a card payment charge! 😡 They are harassing her and blowing up her phone. Her dad passed away who was her guarantor .There's so many people calling her they don't know what the others are saying to her. It's got so bad and so confusing for her she's having to change her number. They can't rent these flats even though they coerced and badgered her saying there's only 1 available. This is the Manchester branch. We'll seek legal advice and they can take her to court. Nothing but bullys! Avoid avoid avoid!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about loc8me
Which loc8me office has the most reviews?
Loughborough has the most, with 763 reviews rated 3.8 out of 5, followed by Nottingham with 751.
Where are the loc8me offices?
The three loc8me offices, by town:
- Durham: 85 New Elvet, Durham, DH1 3AQ
- Loughborough: 202 Ashby Square, Loughborough, LE11 5AA
- Nottingham: 60, Derby Road, Nottingham, NG1 5FD
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