loc8me estate agents in Loughborough, Nottingham and Durham

★★★★★ 4/5

Trustpilot

Loc8me Loughborough Review

Despite some challenges faced upon first moving in Emma's professionalism and dedication have truly stood out. She has been incredibly helpful in addressing problems faced and has maintained excellent communication throughout. Whether it's promptly resolving maintenance issues or simply offering a warm greeting in passing, Emma consistently goes above and beyond.

Tom · 29 April 2024 · loc8me Nottingham

★★★★★ 5/5

Google

Laurie is a great property manager she fixes everything very quickly and is very helpful! Molly has also been helpful and has made the resign process very easy.

Hojabry · 27 April 2024 · loc8me Loughborough

★★★★★ 1/5

Trustpilot

No proper management

No proper management, never get a response from the Loughborough team. Poor management. I have been complaining about issues since one year no has resolved them. I still dont have chair in my room to work. simple things are also not been managed. All you do properly, is calling me if I have a balance left on my rent which was £1.78. Wow. Currently there is no hot water and heating, and me and my roommates are shivering in the cold.

Shiva · 25 April 2024 · loc8me Nottingham

★★★★★ 1/5

Google

🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 Stay away from this company, they will give you a bill just for making enquiries. Very rude and desperate they are. …

Dalsey · 20 April 2024 · loc8me Nottingham

★★★★★ 1/5

Trustpilot

Don’t notify of viewings or move in

Don’t notify of viewings or move in. Breach contract. Are all basically 12 year olds who know nothing at all and take ages to do anything and are generally argumentative and unhelpful. ABSOLUTELY AWFUL, AVOID

Ellie · 10 April 2024 · loc8me Nottingham

★★★★★ 5/5

Trustpilot

Very good

Very good. Communicated clearly and regularly with Emma Rogers-Dutton.

Vandell · 6 April 2024 · loc8me Nottingham

★★★★★ 5/5

Trustpilot

I have had the pleasure of being with…

I have had the pleasure of being with Loc8me for five months now, and I must say, working with Emma has been an absolute joy. Her unwavering commitment to providing exceptional housing service, coupled with her prompt attention to any housing inquiries or concerns I've had, has made my experience truly delightful. Emma's warm and approachable nature has undoubtedly enhanced our interactions, ensuring a seamless and hassle-free experience, whether through phone calls, WhatsApp, or emails.

Victor · 5 April 2024 · loc8me Nottingham

★★★★★ 1/5

Trustpilot

misleading advertising

misleading advertising. rude employees who interrupt constantly and then complain when you interrupt.

Joan · 28 March 2024 · loc8me Nottingham

★★★★★ 1/5

Google

Rating only, no written review.

Lewis · 28 March 2024 · loc8me Loughborough

★★★★★ 5/5

Google

Property manager Rik, has been of great help in addressing any issues in a timely and efficient manner.

Ralph · 28 March 2024 · loc8me Loughborough

★★★★★ 5/5

Google

Kathryn showed us around 2 properties in Loughborough yesterday. She was very helpful and kind. We received all the information we needed for the houses. Thank you Kathryn.

Millie · 28 March 2024 · loc8me Loughborough

★★★★★ 5/5

Google

Ever since Emma took over the Devonshire House as the Property Manager, things have been much more organised, long term maintenance issues were identified and resolved, and the communication with tennants have improved significantly with proper reasoning and transparency provided when required. I thank Emma and the team at Loc8me Loughborough for these efforts!

Dinura · 28 March 2024 · loc8me Loughborough

★★★★★ 5/5

Google

Loc8me recently took over the Bywater house property in Birmingham. Initially, it was very difficult as there was no point of contact and also a massive problem with heating system in the building. I was very close to terminating my contract, the former property manager was not very helpful, was off most of the time and mainly very rude when it came to maintenance issues. She was always unreachable and never really seemed to care about what’s was going on in this property. However things changed drastically since Emma Rogers Dutton started. She is very forthcoming and it feels like talking to a friend. I have seen massive changes in the property management and also have decided to extend my contract for the next academic year. Thanks a lot Emma!

Ramya · 28 March 2024 · loc8me Loughborough

★★★★★ 4/5

Trustpilot

It’s been almost a year now since my…

It’s been almost a year now since my tenancy with loc8me Loughborough commenced. It wasn’t so much of a pleasant experience at the beginning. The presence of the management team was not felt at all and the negligence of the building was evident. However there has been a big improvement since Emma came on board. She has put a human face on loc8me and it’s really great for once dealing with a facility manager who is very accessible and quick to sort out complaints. This is all evident in the improvement of the facility management.

Aisha · 27 March 2024 · loc8me Nottingham

★★★★★ 5/5

Trustpilot

What can I say about the diligence and…

What can I say about the diligence and professionalism of a certain person called Amy who from the moment we spoke worked tirelessly on trying to help me Thankyou

Baz · 27 March 2024 · loc8me Nottingham

★★★★★ 5/5

Google

Great viewing with Amy , thank you!

Aisha · 21 March 2024 · loc8me Nottingham

★★★★★ 5/5

Google

I did a viewing at graduation house on Thursday 29th February. My viewing was with Amy who was very friendly and kind. She showed me around the accommodation which was very beautiful and gave me a very detailed tour around the place. I had another viewing with Amy and a lady called Charlotte on the 6th of March at Forster street. Again they were both really friendly and kind and showed me around the accommodation. The tour was detailed and they answered all questions that I had☺️☺️

Kirstie · 21 March 2024 · loc8me Nottingham

★★★★★ 5/5

Trustpilot

I have been dealing with Emma at loc8me…

I have been dealing with Emma at loc8me at the Loughborough branch carrying out work for her and her team, and can honestly say it's been a pleasure to work with them, they have helped me grow my business and gave me regular work and support. They've been absolutely brilliant and would highly recommend them to trades people and tenants as they care highly for the upkeep of their properties insuring the best possible conditions for their Tennants. Thankyou to Emma and all the Loc8me team.

N · 21 March 2024 · loc8me Loughborough

★★★★★ 1/5

Trustpilot

If I could give 0 stars I would

If I could give 0 stars I would, absolutely avoid this company!!I am extremely disappointed with the management of loc8me regarding their handling of a persistent mice infestation in our property. Despite numerous complaints over the span of six months, the company has failed to take any effective action to address this serious issue.Living with mice in the kitchen for such an extended period has been not only unsanitary but also deeply unsettling. Despite our repeated attempts to bring attention to the problem, including multiple complaints and requests for assistance, the company has consistently neglected to take any meaningful steps to resolve the situation.Furthermore, their lack of response and failure to fulfill their responsibilities as property managers have created a significant breach of trust. It is unacceptable that tenants have been subjected to such substandard living conditions for such an extended period without any resolution.The frequent changes in management have only exacerbated the problem, creating a sense of instability and uncertainty among tenants. It is evident that the company's lack of consistency and professionalism has led to a complete breakdown in communication and accountability.I would strongly advise prospective tenants to reconsider renting from loc8me until they demonstrate a genuine commitment to addressing maintenance issues and providing a habitable living environment for their residents.The property is in Birmingham mostyn road for any of you who come across this property and want to rent

Samiha · 18 March 2024 · loc8me Loughborough

★★★★★ 1/5

Trustpilot

Very bad experience with loc8me

Very bad experience with loca8me. They’re interested in one thing and that’s how much money they can leech out of you. They tried to force through roof repairs of £5000 onto our house. Strongly avoid this company as they will find any reason to take money off you. If you are unlucky enough to have signed a contract with this company like I did, please make sure to get a my deposits adjudicator to sort out your deposit at the end.

Matthew · 16 March 2024 · loc8me Nottingham

★★★★★ 5/5

Trustpilot

One extremely helpful member of staff

I had a great experience working with Jimmy (Leicester branch) when looking for student accommodation. They were incredibly helpful throughout the entire process

Rebecca · 14 March 2024 · loc8me Nottingham

★★★★★ 4/5

Trustpilot

2 Lemyngton street

After coming back to this flat after going home for Christmas, me and 3 other tenants were treated by a flood on the ground floor due to blocked drainage. Although this review is about Emma from Loc8me, not the case itself. During this time, Emma stayed in contact with each of us, giving us as up to date information as possible and constantly keeping us updated at a frustrating time. She was very supportive throughout the entire process and did stupidly long hours to make sure we all had a place to say and were satisfied with everything going on. Without her this occasion could have been much much worse, so was very thankful to have her constant pressure and reassurance knowing she was slaving away for our benefit. Although Emma has a person would receive a 6 star review, felt like I had to drop it to a 4 star judging the circumstances. Once again a massive thank you Emma, made a world of difference in that troubling time.

Shaun · 7 March 2024 · loc8me Nottingham

★★★★★ 5/5

Trustpilot

Recommend

I’ve been living with Loc8me for 2 years now and counting. Lovely team in Durham, always helpful and responsive whether that is a query over the phone, issue reported over email or maintenance request through the website. Special shoutout to Phil who always takes feedback into account and actions on so many improvements in such a timely manner.

Lora · 7 March 2024 · loc8me Nottingham

★★★★★ 1/5

Trustpilot

Avoid!

Had a horrible experience with loc8me! Had Shanon at first assigned to our house who was really unhelpful and took weeks to sort our issues. She then left and now we have Faye who is better but we still have issues like mould which have not been sorted out still for months! We have had many arguments with loc8me due to us complaining that they have taken months to sort any of our issues and after being told at first we could get compensation for it, they said we had no claim to compensation. Every time we complain to them they blame their contractors but we have talked to the contractors and the contractors have said that loc8me always take weeks to even submit issues to them so it is not their fault. Avoid at all costs!

Sarah · 6 March 2024 · loc8me Nottingham