Newest first, from every platform, with the office each review is about. First names only.
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5/5
Trustpilot100%
We are a roofing company who deal with a lot of management companies and there staff and if I must say dealing with Emma is 100% the of the best/easiest moment we have ever had working with/for another company Thanks Hope to help out again
Top Β· 31 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Thank you for your review! Emma prides herself on providing top-notch service, and your recognition of her efforts is greatly appreciated. We will certainly share your kind words with her.Many thanks,Siobhan - Branch Manager
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5/5
TrustpilotIn terms of actual service at loc8me
In terms of actual service at loc8me. It's all about Emma, she looks after Birmingham and I think a few other sites too. Her service level is unreal! She really does actually care about the site and the residents in it, which is definitely not something I thought would be the case. Anything which is in her control and she can make better for you, she will. Even as far as dusting my apartment for me before I moved in (not really, I tried to get her to but she refused :-( .. ) Apart from that one blot on her record, I can't fault her or her team one bit and I'm as skeptical as they come! Absolute top tier service! Thank you
JP Β· 31 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hey JP, Thank you so much for your review of Emma and the team at Loc8me. We are thrilled to hear about your positive experience and that Emma's dedication and service have exceeded your expectations. Kind regards,Siobhan - loc8me
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5/5
TrustpilotLoc8me L/Boro Ric & Izzy .
Loc8me Loughborough Ric & Izzy .. responded very fast to a couple of issues, credit to them and the maintenance team at Loc8me. π
Simon Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Simon,Thank you for sharing your positive experience with Loc8me Loughborough. We are delighted to hear that Ric and Izzy responded swiftly to your issues and that you had a great experience with our maintenance team.Kind regards, Siobhan - Branch Manager
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5/5
TrustpilotAmie was really helpful and led usβ¦
Amie was really helpful and led us around the property while providing a thorough explanation as well.
William Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hey William, Thank you for your review! Amie takes great pride in ensuring that our clients have all the information they need, and it's wonderful to know that her efforts made a positive impact on your visit.Kind regards, Siobhan - Branch Manager
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5/5
TrustpilotGreat experience
Great experience! Amazing one year staying with loc8me! Specially my asset manager, Laurie, was really supportive, amazing timely maintenance of the rooms! Overall highly recommend! Cheers!
Sorojini Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Sorojini,It's fantastic to know that Laurie, your asset manager, provided such supportive and timely service. We appreciate your recommendation and kind words. Many thanks,Siobhan - Branch Manager
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2/5
TrustpilotArrived late at the property
Arrived late at the property, then proceeded to give us the wrong price for the year we specifically asked for. Went through another provider for these reasons.
Will Β· 30 May 2024 Β· loc8me Nottingham
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5/5
TrustpilotAmy was really kind at the viewings andβ¦
Amy was really kind at the viewings and very helpful in terms of online service as well. Locate me overall, has my trust as I can see they are good with properties and management as well. The apartment block we visited was really nice.
Sally Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Thank you for your review, Sally! The Nottingham branch has been made aware of this. If you have any more questions, you know where to find us.Β Kind regards, loc8me
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5/5
Trustpilot100% recommend
Looking for apartments in Nottingham, spoke to Amy who showed me round the properties and gave me all the information I needed and more! Since I was visiting the flats alone she made the experience very comfortable and enjoyable! Loc8me in general were great as well, very attentive to what I was looking for and quick responses
Hannah Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Hannah, Thank you for taking the time to leave a review.Β We are extremely pleased to hear you enjoyed your viewing experienceΒ with Amy! The positive feedback has been sent to the Nottingham branch.Β Kind regards, loc8me
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5/5
TrustpilotRik and Izzy have been amazingβ¦
Rik and Izzy have been amazing throughout my tenancy and have helped with any issues Iβve had
Consumer Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Thank you for your kind words about Rik and Izzy. We are thrilled to hear that they have been amazing throughout your tenancy and have been able to assist you with any issues you've encountered.Kind regards, Siobhan - Branch Manager
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5/5
TrustpilotHouse Viewing by Kathryn from Loc8me
We had a viewing from Kathryn. She was very approachable, welcoming and friendly. Any questions that we asked were either answered or passed further up to find the answer. As well as the properties we viewed, she was helpful in searching for other properties within our requirements and booked us in for a second viewing. Overall a very positive and helpful experience.
Evie Β· 30 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hey Evie, Thank you so much for taking the time to share your experience with Kathryn. We are delighted to hear that she made such a positive impression during your property viewing.Kind regards, Siobhan - Branch Manager
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5/5
TrustpilotGreat!
Loca8me recently took over the bywater house property in Birmingham and honestly, it was really poor initially as the manager totally lacked empathy about the ongoing maintenance issues and surely was not very responsive and nice. Things completely changed when Emma Rogers took over as the property manager. She is nothing but kind, understanding and very much responsive. It's not every day that I get to see someone going above and beyond for their clients, tenants and mainly their job. Emma is very approachable and is always there regardless of what time/day it is, she makes sure to put her tenants first which I have never seen with any of the previous managers. At the same time, she is also very transparent about everything which makes her the best! I have extended my contract for another year now as Emma has made things really smooth. Thank you :)
Ramya Β· 27 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Ramya, Thank you for your review. We are sorry to hear about your experience with your previous asset manager however we are happy to see Emma has been able to turn this around for you! Enjoy the rest of your tenancy with us.Kind regards, loc8me
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5/5
GoogleRating only, no written review.
PRABIR Β· 27 May 2024 Β· loc8me Loughborough
Agent replied Β· 25 August 2024
Thank you for your feedback.
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5/5
GoogleKathryn and Rikhil, Brilliant people absolutely sound.
Kieran Β· 27 May 2024 Β· loc8me Loughborough
Agent replied Β· 25 August 2024
Thank you Kieran for you review we are pleased the team have been welcoming.
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5/5
Googlekaythrn and caitlin were amazing!! got me and my partner our dream property with little to no hassle and was really helpful for me as a first time renter :)
Allicia Β· 27 May 2024 Β· loc8me Loughborough
Agent replied Β· 25 August 2024
Thank you Allicia we are pleased you found your dream property and we are very pleased Kaythrn and Caitlin
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5/5
GoogleDrains were blocked causing an insufferable smell making the house inhibitable. This was quickly seen to by our fast acting house manager Rik accompanied by his apprentice Izzy. They saved the day and we can now live happily ever after thanks to them
Tobias Β· 27 May 2024 Β· loc8me Loughborough
Agent replied Β· 25 August 2024
Thank you for your positive feedback, Its great to hear the team responded quickly to your request. We hope you enjoy the rest of your tenancy. Siobhan
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5/5
TrustpilotMy friend and I went into theβ¦
My friend and I went into the Nottingham locate me today to ask about availability for next year. We spoke to Eve and Cav and they were both really helpful and friendly. Weβve struggled to speak properly to another other estate agents the last few weeks so thought we would leave a review for anyone else that is looking for somewhere to live.
Sophie Β· 25 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Thank you for your feedback, Sophie, this will be passed on to our team! We are glad to hear you had such a positive experience within the Nottingham office.Kind regards, loc8me
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5/5
TrustpilotAmy was our rep today
Amy was our rep today. She was very chatty and welcoming. Made us very comfortable to ask questions and was easy to relate to. Overall she was a lovely person and we felt very welcome.
Fiorela Β· 23 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Fiorela, Thank you for taking the time to leave this review, we will be sure to pass this on to Amy! Kind regards, loc8me
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5/5
GoogleHad a viewing with Christian at Forster Street, he was very informative knowledgeable and helpful! Highly recommend loc8me Nottingham for prospective students.
Fantastic Β· 22 May 2024 Β· loc8me Nottingham
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5/5
TrustpilotAs a student landlord
As a student landlord, we have had the pleasure of working closely with Loc8me in Hull, for over 6 years.The team at Loc8me Hull, Emma, Lydia and Izzy are all very professional and great to work with, offering advice and guidance for anything from property improvement to advice on the current local student property market.Emma, Lydia and Izzy are pleasant to work with, approachable and always go above and beyond to help.We highly recommend Loc8me to any landlords looking to let their student properties and we look forward to continuing this working relationship for many years to come.
Daniel Β· 22 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Daniel,Thank you so much for your kind words. We strive to work closely with all landlords to ensure efficiency in securing suitable tenants for each property. Our goal is to provide excellent service to both tenants and landlords year-round.Thanks again, Emma - Branch Manager
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5/5
TrustpilotThese guys were fantastic
These guys were fantastic! Even though I didn't end up signing the contract with them they were extremely supportive and understanding. Best agents in Bristol I have dealt with so far. Highly recommend.
Rowan Β· 21 May 2024 Β· loc8me Nottingham
Agent replied Β· 15 June 2024
Hi Rowan, Thank you for the feedback, this will be sure to be passed onto the team! We are glad to hear that you were exceptionally happy with our service.Kind regards, loc8me
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5/5
GoogleLove this lettings agents. Amy is amazing, goes above and beyond! Best service ππ½ππ½ β¦
Michaella Β· 20 May 2024 Β· loc8me Nottingham
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5/5
GoogleChristian has been super helpful and replies quickly to emails which has been great! He even came by on his way home from work to unlock a door for me and quickly completed a form I needed. I really appreciate the great service!
Thanks again :)
Amy Β· 20 May 2024 Β· loc8me Nottingham
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5/5
GoogleGraduation House in Nottingham exceeded my expectations, thanks to Amy's exceptional service. From the initial call to the viewing, she made me feel valued and heard. Amy's attentiveness, kindness, and thoroughness in addressing all my queries truly made the experience seamless. Highly recommend!
Comfort Β· 20 May 2024 Β· loc8me Nottingham
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2/5
TrustpilotUpdate
We posted a previous review on this company describing their faults and the poor service we had throughout our tenancy, and while the issues did occur, Lauren & Ashley from the Manchester team visited us to discuss our problems. They offered a profuse apology & have since resolved the maintenance issues we had expressed. Although this doesnβt negate the issues we had with the company and the house, we were glad to receive a proactive approach to our complaints
Jess Β· 20 May 2024 Β· loc8me Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.