Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLextons were superb from our first contact through to completion. They have a competent and caring team who kept in regular contact with us throughout the process, Oli in particular was fantastic and answered all our questions no matter how big or small. We dealt with so many agents before coming to Lextons and their service was miles ahead of all others, we would highly recommend! And very thankful to be writing this review from our new home :)
Liv · 12 June 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Liv,
Thank you for taking the time to leave a review. Congratulations on your new home! I am so pleased to hear your experience is as we would expect, Oli works very hard to ensure a professional and committed service. We would be delighted to work with you again in the future.
Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleMy husband and I chose to instruct Lextons Hove based on their very good reviews online. Lextons has not disappointed! From the start, James Pepper was on hand with his expert advice, professionalism and enthusiasm. Any queries were dealt with in a prompt and efficient manner with regular updates on the progress of our sale via e-mails, texts and calls. Not living at the flat we were selling, we felt safe in the knowledge that all viewings were handled expertly and responsibly in our absence. A big thank you too to the rest of Lextons team - always maintaining a friendly and courteous approach at times when stress levels were running high. Whether selling or buying, we highly recommend Lextons Hove & Brighton!
Ulrica · 12 June 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Ulrica,
Thank you for your kind words and taking the time to leave a review. James and the team work incredibly hard to ensure an excellent service and will be delighted with your feedback. We hope to work with you again in the future.
Kind regards, Customer Relations Team
★★★★★ 5/5
GoogleAs a first time buyer, I’ve been hugely grateful for Freddie’s professionalism, support and good humour throughout.
Freddie understood what I was looking for, helped me to navigate the buying process, and was able to answer all my questions - big or small. I’d highly recommend Lextons, it’s felt like a safe pair of hands, and particular thanks to Freddie for going the extra mile.
Anna · 12 June 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Anna,
Thank you for your review. Freddie works very hard to ensure an excellent service and will be delighted to hear your comments. We wish you all the best and hope to work with you again in the future.
Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleWe have found a wonderful new home to buy through Lextons Brighton. Freddie has been a great person to communicate with - knowledgeable, approachable and professional. When our rental property fell through at short notice Freddie went the extra mile to help us find an alternative. Very impressed!
Sonia · 12 June 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Sonia,
Thank you for taking the time to leave a review. Freddie works extremely hard and will be delighted to hear your comments. I hope you enjoy your new home.
Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleLextons have been absolutely amazing throughout the entire process of selling my house. They have heaps of experience and market knowledge, and presented my house fantastically well to exactly the right set of people. They managed all the viewings, and attained a wide range of offers with a final price exceeding my expectations. They remained hands-on and helpful throughout, and made the whole experience as hassle free as possible. A big thanks to everyone for their efforts :)PositiveResponsiveness, Quality, Professionalism, Value
Phil · 12 June 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Phil,
We really appreciate feedback and I am delighted to hear your expectations were exceeded. The team work very hard to ensure a smooth selling experience and will be thrilled to hear these comments. We wish you all the best and hope to work with you again in the future.
Kind regards, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Lettings team!
After having a very tricky situation to deal with Sophia and the whole lettings team have done a brilliant job at putting the issues to rest and giving me peace of mind.
TheEyejewels · 30 May 2022 · Lextons Brighton (35 South Road)
★★★★★ 5/5
TrustpilotGreat service
Great service, Simon was proffesional throughout and had an attention to detail I hadnt seen from larger auctioneers I have used previously. I would always use thier services for properties around Brighton and the wider south coast going forward. No issues at all!
Sean · 11 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Sean,Thank you for taking the time to leave a review, we really appreciate your feedback. Simon works incredibly hard to ensure an excellent auction experience. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended
James and his team at Lextons were exceptional in their work on my property sale in Brighton. James saw the entire process through from our initial meeting to completion day. James secured a very good purchase price for my property and provided a comprehensive in house advertising service with excellent professional photography, copywriting and extensive advertising across online platforms. James secured multiple viewings and carried them out personally ensuring that prospective buyers had all the information they required and James was able to answer all questions on the spot having a comprehensive knowledge of the property. My onward purchase proved unexpectedly complicated and slow going and James went above and beyond to keep my sale on track during this time, using his expertise to help push along my purchase as well despite this not being part of his remit. James never gave up and was always on hand for a call, was easy to talk to and proactive in keeping me up to date with progress. It's clear that James and his team are enthusiastic about and brilliant at what they do, providing a very personal, proactive and client focused service with very reasonable rates too. There was nothing negative about my experience and I couldn't recommend them highly enough.
SJ · 10 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear SJ,Thank you for taking the time to leave a review, we really appreciate your feedback.Congratulations on your new home, I am delighted to hear that you received the service expect. James works incredibly hard to ensure an excellent and personal service. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotVery happy with service and results.
The Lextons team successfully rented out our Hove flat for 12 months. Very happy with service and results. Professional and friendly. Will use Lextons again if and when required for any Property service.
Chris · 10 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Chris,We really appreciate your feedback and I am delighted to hear that we have achieved a first class service. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
GoogleFreddie was welcoming and supportive. Really felt like we mattered and he wanted the best for everyone involved. Would recommend
Fil · 2 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Fil,
Thank you for your review. I am pleased to hear you received the service we would expect and Freddie is an asset to the team and will be delighted with your comments. Wishing you the best for the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleFreddie has been super helpful arranging A LOT of viewings for me, assisting in helping me choose my first flat. He's always very friendly and helpful finding out any info needed - I highly recommend him and Lextons!
Elysia · 2 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Elysia,
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI am a first time buyer and I am very happy with the service provided so far by Freddie!
I First meet him when I went for a viewing and he was very nice and professional. He let me and my mother who came to view the flat with me, take as much time we needed to look at the property and then he explained everything clearly, in an approachable and easy way. Ive never had any experience with the process of purchasing a flat before so he made sure to explain the whole process in a very understanding way. His reassure gave me the confidence to then move forward. The whole process of getting an offer out there happened very fast and I am so grateful! Once it was acepten I was also directed in the right direction to get the ball rolling.
I just coudnt be more grateful to Freddie and the team at Lextons! I highly recommend Lextons if you’re looking to buy here in Brighton!!
Mariel · 2 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Mariel,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. We wish you the best for the future in your new home.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleHave been liaising with Freddie from Lexton in my search for a property to live in. I have been most impressed with the service. I have been specifically looking into a property which had a short lease and complex set of challenges attached to the freehold. Freddie has been extremely helpful in keeping me up to date with information about the property and selling process. He has promptly responded to all my requests for information and been candid and professional throughout. Although I was not successful in purchasing the property I feel reassured by the process that supported me. Highly recommend.
Phil · 2 May 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Phil,
Thank you for your kind words. Freddie works incredibly hard to ensure an excellent service and he will be thrilled to read your comments. We wish you the best for your future purchase and hope we can help again.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic from beginning to end
I cannot recommend Lextons Auctions enough. As a first time buyer at auction I needed more assistance than most, Simon and his team did not let me down. Simon went out of his way, every step of the way to ensure my partner and I experienced a confident bid and purchase. Simon and his colleagues are a credit to Lextons Auctions.
JL · 2 April 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear JL,Thank you for taking the time to leave a review. Simon works extremely hard to ensure an excellent service and will be delighted to hear your comments. We wish you the best and hope to work with you again in the future.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotA friendly estate agents with a good…
A friendly estate agents with a good supply of property investments. The staff are attentive and go the extra mile
Mike · 2 April 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Mike,Thank you for taking the time to leave a review. I am delighted to hear you have received an excellent service, the team work very hard and appreciate all feedback.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotLextons have set the bar for service excellence
I recently rented a home from Lextons and it has been a fantastic experience. I dealt primarily with Sophia Camacho who went above and beyond to help me get settled. This is a truly professional company made even better my their dedicated staff, I highly recommend them. Iona
Jester · 23 March 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Iona,We really appreciate all feedback and I am delighted to hear that we have achieved a first class service. The team will be delighted to hear your comments and hope that we can help again in the future!Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotThe absolute BEST estate agent in Hove
The absolute BEST estate agent we have ever dealt with in Brighton & Hove, in fact, anywhere we have lived! We have bought and sold a lot in B&H over the years and we have never met anyone with the tenacity, dedication and willpower to get her client what they want and need until we decided to sell through Claudia Romano. Lextons has been exceptional to work with on every level. I genuinely cannot recommend Claudia enough - she is the most affable, professional estate agent who communicates with you brilliantly and constantly, even to deliver the grotty news, so you never feel out of the loop. Could not have asked for a better person to sell our property. I will be recommending her to everyone I know who wishes to buy or sell a property.
Emma · 14 March 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Emma,Thank you for taking the time to leave a review and for your kind words.I am delighted to hear you had the selling experience we would expect. Claudia works extremely hard and is an asset to the team, she will be thrilled by your comments.Wishing you the best and we hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotThis is to thank Simon Caplin
This is to thank Simon Caplin for the outstanding service I have received from him. His professionalism, courtesy and kind understanding of all my needs and concerns has been so impressive throughout all my dealings with him. His deep knowledge and bonhomie have been crucial to me. He has punctually kept me informed, responded to my emails and been a delight to work with. I am so grateful to him and would highly recommend his services to anybody looking to sell at auction.
Richard · 24 February 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Richard,Thank you for your kind words. Simon works extremely hard to ensure an excellent service and I am pleased to hear that we delivered the service we would expect.We hope to work with you again in the future.Kind Regards, Customer Relations Team
★★★★★ 1/5
TrustpilotUnless Lextons is advertising your dream home pass them by
It is good to find an Estate Agent that likes to do things face to face and not use the phone. So much so that they refuse to answer the phone or return calls. This agent also leaves properties for sale on Rightmove even when they are under offer which makes it a waste of time looking at their adverts only to be told the property is under offer. This practice makes me ignore Lextons when I am looking to buy and if I ever made an offer on a property to know that they are still advertising it does not inspire me with commitment to the purchase. Unless Lextons is advertising your dream home pass them by as there are other more committed agents out there. And as a vendor why go to an agent that does not answer the phone to prospective buyers, a waste of time and money. Lextons need more professional staff and better customer service. BEING UNABLE TO LOCATE MY RECORDS IS YET ANOTHER ISSUE WITH YOUR CUSTOMER SERVICES AND ADDS TO MY REVIEW ABOVE. I WOULD SAY AVOID BUT THEY ALREADY DO THIS BY NOT PICKING UP THE PHONE
Rob · 23 February 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Rob,Thank you for making us aware of this. Unfortunately, we have been un-able to locate your details anywhere on our database, enquiry e-mails or voicemails. It's disappointing to read that you felt your experience with Lex-tons was not the premium standard we are known for.There could be some confusion with our processes, but we would love to discuss it more. It would be fantastic to speak with you further to address any issue you may have, please e-mail customercare@lextons.co.uk.Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotHad a very good experience with…
Had a very good experience with Lexton's from initial valuation through to completion. I was kept up to date with feedback from the viewings and always got quick responses for any questions along the selling process.Oli smashed it, keep doing what you're doing!
Joe · 5 February 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Joe,Thank you for taking the time to review Lextons. Your comments are greatly received. I am pleased to hear that we delivered the service we would expect. Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessionalism, Responsiveness, Quality
Excellent, friendly and incredibly professional service form James at Lextons. The whole process was smooth and simple with clear step by step guidance, prompt answers to my many questions, and always with advice on hand when needed. I will be recommending to friends - especially other first time buyers. Thankyou!
Alex · 24 January 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Alex,Thank you for taking the time to review Lextons. Congratulations on your new home. James works extremely hard to ensure an excellent service and I am pleased to hear that we delivered the service we would expect.We hope to work with you again in the future.Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotLextons and special mention to Claudia…
Lextons and special mention to Claudia did a very professional job in selling my late Fathers property . Claudia has her finger on the property market pulse she has a professional but friendly approach and tells you how it is. I would highly recommend their services and would use them again without hesitation.
Mark · 13 January 2022 · Lextons Brighton (35 South Road)
Agent replied · 11 June 2024
Dear Mark,Thank you for taking the time to write a review. Claudia will be delighted to hear your comments. We strive to to deliver a personal service to help you sell quickly and efficiently and I am pleased to hear that we delivered the service we would expect. We would be delighted to work with you again in the future.Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotBest experience ever thanks to Claudia
We have just completed on our sale and our experience was fantastic.Claudia has done an incredible job, she is very personable, caring and attentive to details.She has made our selling experience as smooth and easy as possible. She is honest and reliable and the best agent I have met. I would sell with her tomorrow again if I had too and would definitely recommend her service to everyone I know (or not).
INGRID · 7 December 2021 · Lextons Brighton (35 South Road)
★★★★★ 5/5
TrustpilotHappy to Recommend James at Lextons (Buy-side Review)
Can highly recommend James at Lextons, Hove. We just bought a property they were marketing, and whilst I fully appreciate the agent is acting for the seller, not the buyer (and I bear this in mind in writing this), perhaps a buy-side view is also useful? Anyway, from my perspective I found James to be responsive, honest, and a stand-up guy. (Regrettably, I really couldn't say the same about all the agents I came across during my search for a house to buy in Brighton/Hove!) The main aspect I appreciated was his communications, which were always friendly and timely. His follow-up service after we bought was pretty good too, although he was rather hamstrung by the fact that the seller was no longer providing assistance and information, so what he could do for us post-completion was relatively limited. But at least he tried! All in all, James fully deserves his 5 star review. Thanks for being an honest and decent agent. And best of luck for the future. Simon.
SIMON · 4 December 2021 · Lextons Brighton (35 South Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
