Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLextons Auction
I bought a property through Lextons and dealt with Rob and Laoisa - they were both polite and efficient throughout the whole process. They always came back to me promptly when I had questions (and I did have quite a few questions!) and were extremely helpful. Nothing was too much trouble. The property purchase was completed smoothly and on time. Would definitely use again. Recommended :-)
Julie · 20 July 2026
★★★★★ 5/5
TrustpilotI have only good things to say about Lextons
I have only good things to say about Lextons! The amount of care and effort they've put into helping us find a good place to rent is incredible. I haven't worked with letting agencies previously and felt a bit awkward as every step was new to me, but agents (special thank you to Sofia, Karen and Lauren) provided so much support throughout our renting journey, I have never felt more comfortable! Thank you so much!
Маша · 21 December 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards
Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended
James and his team at Lextons were exceptional in their work on my property sale in Brighton. James saw the entire process through from our initial meeting to completion day. James secured a very good purchase price for my property and provided a comprehensive in house advertising service with excellent professional photography, copywriting and extensive advertising across online platforms. James secured multiple viewings and carried them out personally ensuring that prospective buyers had all the information they required and James was able to answer all questions on the spot having a comprehensive knowledge of the property. My onward purchase proved unexpectedly complicated and slow going and James went above and beyond to keep my sale on track during this time, using his expertise to help push along my purchase as well despite this not being part of his remit. James never gave up and was always on hand for a call, was easy to talk to and proactive in keeping me up to date with progress. It's clear that James and his team are enthusiastic about and brilliant at what they do, providing a very personal, proactive and client focused service with very reasonable rates too. There was nothing negative about my experience and I couldn't recommend them highly enough.
SJ · 10 May 2022
Agent replied · 11 June 2024
Dear SJ,Thank you for taking the time to leave a review, we really appreciate your feedback.Congratulations on your new home, I am delighted to hear that you received the service expect. James works incredibly hard to ensure an excellent and personal service. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
GoogleHave been liaising with Freddie from Lexton in my search for a property to live in. I have been most impressed with the service. I have been specifically looking into a property which had a short lease and complex set of challenges attached to the freehold. Freddie has been extremely helpful in keeping me up to date with information about the property and selling process. He has promptly responded to all my requests for information and been candid and professional throughout. Although I was not successful in purchasing the property I feel reassured by the process that supported me. Highly recommend.
Phil · 2 May 2022
Agent replied · 11 June 2024
Dear Phil,
Thank you for your kind words. Freddie works incredibly hard to ensure an excellent service and he will be thrilled to read your comments. We wish you the best for your future purchase and hope we can help again.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI am a first time buyer and I am very happy with the service provided so far by Freddie!
I First meet him when I went for a viewing and he was very nice and professional. He let me and my mother who came to view the flat with me, take as much time we needed to look at the property and then he explained everything clearly, in an approachable and easy way. Ive never had any experience with the process of purchasing a flat before so he made sure to explain the whole process in a very understanding way. His reassure gave me the confidence to then move forward. The whole process of getting an offer out there happened very fast and I am so grateful! Once it was acepten I was also directed in the right direction to get the ball rolling.
I just coudnt be more grateful to Freddie and the team at Lextons! I highly recommend Lextons if you’re looking to buy here in Brighton!!
Mariel · 2 May 2022
Agent replied · 11 June 2024
Dear Mariel,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. We wish you the best for the future in your new home.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotThis is to thank Simon Caplin
This is to thank Simon Caplin for the outstanding service I have received from him. His professionalism, courtesy and kind understanding of all my needs and concerns has been so impressive throughout all my dealings with him. His deep knowledge and bonhomie have been crucial to me. He has punctually kept me informed, responded to my emails and been a delight to work with. I am so grateful to him and would highly recommend his services to anybody looking to sell at auction.
Richard · 24 February 2022
Agent replied · 11 June 2024
Dear Richard,Thank you for your kind words. Simon works extremely hard to ensure an excellent service and I am pleased to hear that we delivered the service we would expect.We hope to work with you again in the future.Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotBob Beaken
I initially dealt with Lauren who was very helpful and professional whilst showing me around. I then dealt with Sofia who assisted us every step of the way making the process smooth and more simple. She answered all questions promptly in a friendly manner and was at all times very professional. They are both an asset to Lextons.
Robert · 9 May 2023
Agent replied · 11 June 2024
Dear Bob,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Both Lauren and Sofia work incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Cannot thank Michelle from Lexton Lettings enough, she was so lovely and extremely helpful throughout our entire moving process!
Leo · 23 February 2026
★★★★★ 5/5
GoogleAs a first time buyer, I’ve been hugely grateful for Freddie’s professionalism, support and good humour throughout.
Freddie understood what I was looking for, helped me to navigate the buying process, and was able to answer all my questions - big or small. I’d highly recommend Lextons, it’s felt like a safe pair of hands, and particular thanks to Freddie for going the extra mile.
Anna · 12 June 2022
Agent replied · 11 June 2024
Dear Anna,
Thank you for your review. Freddie works very hard to ensure an excellent service and will be delighted to hear your comments. We wish you all the best and hope to work with you again in the future.
Kind Regards, Customer Relations Team
★★★★★ 1/5
TrustpilotIncredibly dissatisfied
Incredibly dissatisfied. I was sold a property by Lextons that was advertised as a two bedroom property. When I tried to re sell my property with Lextons some time later I was not only met by appalling customer service including a surveyor letting themselves into my property without notice,whilst my daughter was in bed, offers on my property not put in writing, rudeness and pressure from negotiator, and lastly discovering that my two bedroom property was in fact a one bedroom property. Apparently, building regulations dictate that i can not advertise the property I bought from Lextons as a two bedroom property, as a two bedroom property. Lextons clearly intentionally mis represented and advertised the property as a two bedroom property.
Claire · 27 September 2025
★★★★★ 2/5
TrustpilotWe didn’t encounter the best experience…
We didn’t encounter the best experience with Lextons even though we were buying and selling through the same agent. They seem to be more about the money they will get rather than the service they would give. They were more on the side of our buyer (who was paying nothing to them) rather than us. The only reason they have any stars is that one of their agents George was very delightful
Marc · 15 November 2019
Agent replied · 11 June 2024
We're sorry to hear this, this certainly isn't the standard of service we would expect you to receive. Our customer service is of the utmost importance to us and as such we have taken your feedback onboard to ensure we are constantly improving and holding true to the premium standard we are known for.
★★★★★ 5/5
TrustpilotFantastic from beginning to end
I cannot recommend Lextons Auctions enough. As a first time buyer at auction I needed more assistance than most, Simon and his team did not let me down. Simon went out of his way, every step of the way to ensure my partner and I experienced a confident bid and purchase. Simon and his colleagues are a credit to Lextons Auctions.
JL · 2 April 2022
Agent replied · 11 June 2024
Dear JL,Thank you for taking the time to leave a review. Simon works extremely hard to ensure an excellent service and will be delighted to hear your comments. We wish you the best and hope to work with you again in the future.Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI am a first-time home buyer and a new immigrant, so I am not very clear about the procedures of buying a home.
There is a staff called james, he is very enthusiastic to help and answer questions.
Whether it is pre-purchase or after-sales service, he is very patient to answer.
Highly recommended to use their services.
Pui · 12 June 2022
Agent replied · 11 June 2024
Hello,
Thank you for taking the time to leave a review. Congratulations on your new home! James will be delighted to hear your kind words. I am pleased to hear that our service is as we would expect.
Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotLextons and special mention to Claudia…
Lextons and special mention to Claudia did a very professional job in selling my late Fathers property . Claudia has her finger on the property market pulse she has a professional but friendly approach and tells you how it is. I would highly recommend their services and would use them again without hesitation.
Mark · 13 January 2022
Agent replied · 11 June 2024
Dear Mark,Thank you for taking the time to write a review. Claudia will be delighted to hear your comments. We strive to to deliver a personal service to help you sell quickly and efficiently and I am pleased to hear that we delivered the service we would expect. We would be delighted to work with you again in the future.Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleWe have found a wonderful new home to buy through Lextons Brighton. Freddie has been a great person to communicate with - knowledgeable, approachable and professional. When our rental property fell through at short notice Freddie went the extra mile to help us find an alternative. Very impressed!
Sonia · 12 June 2022
Agent replied · 11 June 2024
Dear Sonia,
Thank you for taking the time to leave a review. Freddie works extremely hard and will be delighted to hear your comments. I hope you enjoy your new home.
Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic A+
Fantastic, professionally run local estate agents / Auction house. Simon who leads the team is brilliant and extremely professional. I believe he went over and beyond in his role.Nothing was ever to much trouble. He even sourced a solicitor to read my legal pack and on the day before the auction on probably his busiest day, took time to show me the property again. I would fully recommend Lextons and again i give high praise to Simon and his team. Kind regards Peter Howey
PETER · 5 October 2021
★★★★★ 5/5
TrustpilotAmazing communication
Great experience of buying through Lextons Estate Agents. Oli Lucraft was great from the start. Not at all pushy and allowing us time to view the property at your own pace but happy to answer questions with honest answers.At offer stage he was professional and came back quickly.When the sale slowed he supported in helping move the sale along.Through out he was calm and a pleasure to speak with.Best Estate Agent we have bought or sold through.Thanks Simon and Claire
Simon · 6 September 2021
★★★★★ 5/5
TrustpilotGreat service
Great service, Simon was proffesional throughout and had an attention to detail I hadnt seen from larger auctioneers I have used previously. I would always use thier services for properties around Brighton and the wider south coast going forward. No issues at all!
Sean · 11 May 2022
Agent replied · 11 June 2024
Dear Sean,Thank you for taking the time to leave a review, we really appreciate your feedback. Simon works incredibly hard to ensure an excellent auction experience. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotGreat estate agent
We worked with Peter at Lextons to sell our flat, and they also turned out to be the agent for the flat we were keen on and subsequently bought. We chose Peter for our sale as we appreciated his enthusiasm, experience in the Brighton market, and also that he is a pleasure to deal with (at the risk of offending a whole group of people, he's not very estate agenty!) He comes across as genuine, not overly pushy, and is more knowledgeable than many agents we crossed paths with in Brighton.(In fact when we viewed a property with another Lextons agent, Claudia, our experience was just so much better than many other estate agencies - she knew the property and came prepared. It's clear that Lextons take pride in their work.)I would highly recommend Peter and Lextons.
Holly · 18 May 2021
★★★★★ 5/5
TrustpilotI have just sold a property with Lextons…
I have just sold a property with Lextons. Claudia is so approachable, organised, knowledgable and honest. She gave great advice and was a pleasure to deal with. I will recommend her to anyone without hesitation. Thanks Claudia!
LJJ · 30 November 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that we achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleI am really happy to give a positive review for Lextons, who have been a great help with both renting and buying. Special thanks to Freddie for his knowledge and all of his help with my search for the perfect property.
Elizabeth · 12 June 2022
Agent replied · 11 June 2024
Dear Elizabeth,
Thank you for your review. I am so pleased to hear you received the service we would expect. We wish you all the best in your new home.
Kind Regards, Customer Relations Team
★★★★★ 5/5
TrustpilotWould highly recommend this letting…
Would highly recommend this letting agent everything was done quickly and efficiently and Michelle is a brilliant letting negotiator and brilliant at what she does!
Jasmine · 24 April 2025
★★★★★ 5/5
TrustpilotPersonal Service that helped make everything less stressful!
Me and my partner went to Lextons to help us with buying our first home together. The online pictures and floor plans were great and it was very easy to arrange viewings. From the moment we put an offer in and it was accepted we were supported. Peter deserves a special mention, he was fantastic. Very easy to contact throughout the entire process, and he was extremely professional. Buying a house is stressful, there is no denying that, but I felt like Lextons tried their best to reduce the stress. I am now a proud owner of my first flat! Thank you Peter!!
Emily · 23 February 2021
★★★★★ 5/5
TrustpilotFirst Class Service
Oli Lucraft handled the purchase of the flat. From the outset Oli was professional, polite and friendly. In the current climate, Oli maintained good social distancing whilst we viewed the property. He communicated with us at every step of the process, making, what is usually a stressful experience, extremely enjoyable. He was always contactable and was clearly working with both parties to ensure a smooth transaction. We would highly recommend Lextons and will seek to use them in the future.
Leo · 16 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.