★★★★★ 5/5
GoogleMy father has been a resident in the home for 9 months now. It was a difficult decision to place him in care but the right one. All the staff have been so supportive in welcoming my father, helping him adjust and guiding family through the transition. My father is very settled, happy and well looked after. His memory will never improve but he’s very safe and content and that’s what matters. Thank you Freelands. I would certainly recommend this home for your loved ones.
Georgina · 16 April 2023 · Leaf Living Fleet
Agent replied · 26 August 2024
Hi Georgina, thanks for taking the time to leave a review. We are thrilled to hear about your father's positive experience and appreciate your comments about our home. We'll share your feedback with the home's manager.
★★★★★ 5/5
GoogleRating only, no written review.
Adam · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleRating only, no written review.
Natasha · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleRating only, no written review.
Amy · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleRating only, no written review.
Eleanor · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleRating only, no written review.
Five · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleSmooth Process and helpful team.
Bola · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleThe whole experience has been great, very well organized and well communicated. Megan gets 10 stars!! We love our new home 🏡 …
Tracy · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleAbsolutely first class service from Leaf Living at Fontwell Meadows and a special commendation to Megan Lightfoot for the excellence she displayed throughout the process. Much appreciated and thoroughly recommend the team there.
EILEEN · 16 April 2023 · Leaf Living Barnham
★★★★★ 5/5
GoogleRating only, no written review.
C · 16 October 2022 · Leaf Living Barnham
★★★★★ 1/5
GoogleMy aunt is a current resident, paid for by the NHS with she recovers . I book a visit I ask if I need to give a phone number they said no . I driver over 3 hours to be told closed due to Covid scare , and that all residents had been told and also next of kin e-mail both where lies , is it not the duty of care to make sure the carer user & their next of kin informed . I also have to add this happened in March 2022 when petrol costs over £1.70 in places so not a cheap driver to than just phone my aunt to tell her why I could not visit !! ( and that’s when she found out there was an issue !)
Charlotte · 16 April 2022 · Leaf Living Fleet
Agent replied · 26 August 2024
Hi Charlotte, thank you for taking the time to leave a review. We can’t discuss specific cases or personal details here, so please could you provided us with more information about your experience so we can investigate your comments further. Please email feedback@bupa.com with your contact details and we will be back in touch.
★★★★★ 4/5
GoogleNice place to spend your last years. My mum stayed and past away here. The staff are good helpful and friendly. Considering the circumstances many folks dont want to be in a care home but most need all round care and its a tough and difficult situation but the staff try deal with this well. Theirs good activities and excellent catering. The grounds are nice to with lots of flowers and birds in summer. Thanks for all the support you provided.
Miss you mum
Mark · 16 April 2022 · Leaf Living Fleet
Agent replied · 26 August 2024
Hi Mark, thank you so much for taking the time to leave a review and the lovely comments about our home and the support your mum received. We will share your comments with the manager at Freelands Croft.
★★★★★ 5/5
GoogleRating only, no written review.
Raj · 16 April 2020 · Leaf Living Fleet
Agent replied · 26 August 2024
Hi Raj. Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and will share your review with the home’s manager.
★★★★★ 4/5
GoogleGreat place. Well recommended.
Shyam · 16 April 2019 · Leaf Living Fleet
Agent replied · 26 August 2024
Thank you for your review. We are pleased to hear about your positive experience and will share your comments with the home’s manager.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
