Leaf Living reviews in Stonehouse, Fleet, Crowborough and 5 more

★★★★★ 5/5

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Fantastic family home

Recently brought our beautiful family home from Linden - Cleeve View. Highly recommend them. Excellent service from start to finish with nothing too much trouble. House is stunning.

Chapman · 24 February 2019 · Leaf Living Stonehouse

★★★★★ 1/5

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Shocking issues with this company

I live near a family who bought a brand new linden home only to find out they were on top of a sewage pumping station the smell was atrocious!!! Linden said they should have known that but hang on you built it and sold it to them!! Why didn’t they fess up and say that prior to the sale! Avoid these barrow boys before you end up losing money and sanity, kids and family.

Grace · 14 February 2019 · Leaf Living Stonehouse

★★★★★ 1/5

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construction workers are extremely loud

construction workers are extremely loud vulgar, cursing, shedding garbage under the shock windows.Quality shock don’t buy house from Linden

Marcin · 28 January 2019 · Leaf Living Stonehouse

★★★★★ 1/5

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If I could give zero stars I would

I am a construction solicitor and have been in the industry over 9 years, Linden home Hawkswood Bicester development is by far, and without question evidence of how bad the construction industry can treat residential purchasers. It is so disappointing that a company can be so poor for itself and as an industry as a whole. I bought a new build home in 2013 from Barratts and the experience was easy and I was kept up to date the entire time. In 2018 I decided to move to Bicester. My partner and I agreed with Linden to do the part exchange, we came to a decent deal and it was agreed the house would be completed no later than September 2018. It was at piling / foundation stage at june 2018 and we resisted exchanging as knew in reality they would not be able to complete the entire in 12 weeks. They promised us it would be and assured us multiple times we would not need to remortgage If (worst case scenario) there was a delay. We are now February 2019 and still waiting. 3 mortgages applications later and still Linden ignore us, lie about completion dates and cancel appointments 30 minutes before we are due. There is no engagement or apology for the strain and stress they have put on our lives and I regret ever agreeing a deal with them. Avoid at all costs, there are good residential developers out there, sadly Linden is not one of them.

Sam · 28 January 2019 · Leaf Living Stonehouse

★★★★★ 1/5

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If I could leave 0 stars I would.

If I could leave 0 stars I would.If nothing goes wrong with your home you will be fine-but any snagging at all and you are in big trouble. We have been living with a bad leak and no ceiling in our kitchen for 2 years and have a 15 month old. There is mold growing and linden will not get it sorted. It's constant dragging of feet. Please please don't buy from them. It's not worth it.

Amy · 24 January 2019 · Leaf Living Stonehouse

★★★★★ 1/5

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A completely untrustworthy company - avoid!

We reserved a new flat with them and used an Assisted Move scheme to buy it, selling our old flat (via New Homes Group, Linden's affiliate company) to finance the purchase. They mismanaged the Assisted Move sale (led our buyer to believe they will be able to complete earlier than allowed by the construction schedule), which caused it to fell through. Then, instead of working with us on finding another buyer, they cancelled our reservation without telling us about it! (On the phone they were promising to come back to us with "solutions".) We have incurred legal expenses which are all for nought because of their incompetence in handling our sale. On top of that, after cancelling our reservation they didn't refund our reservation fee. Don't trust their words and don't trust them with your money.Dealing with them is also unpleasant because of the fact that some of the employees (in St Clements site office) are simply rude: they talk over you and raise their voice at you, apparently thinking that this will convince you to accept their point of view even if they're in the wrong. Pathetic.

Roman · 20 January 2019 · Leaf Living Stonehouse

★★★★★ 5/5

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Linden Montbray development

My partner and I have brought a Linden home on the Montbray, Roundswell development. We moved in a few weeks ago on 14th December so can't comment on any long term snagging issues. However the customer service that we have received from both Denise on the sales team and Stacey from the site team has been brilliant. Both have gone out of their way to get the house ready for us and help our move to run smoothly. We're very pleased with our house and the service we've received. As mentioned by a previous reviewer, there was no WiFi or phone line when we moved in. The fibre-optic cables had been laid by Linden and the wait was due to BT being busy on the run up to Christmas, so they therefore hadn't gotten around to sending Openreach out to connect them. This is hardly surprising being that we were amongst the first people to move in on a brand new phase of the development and was rectified by BT within a few days. It was hardly an issue and didn't hinder us in any way

Sian · 6 January 2019 · Leaf Living Stonehouse

★★★★★ 1/5

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Appalling sales people

Unlike the other reviews on here my issues were not with the house itself but with the sales people. Patronising, unsympathetic and cold are how I would describe the sales people. You might be good at your job but you definitely are not a people person. Being rushed through a home demonstration when it’s the only chance to see the property before buying it is appalling. It definitely appears like linden homes (Roundswell) just want your money and will sweep you under the carpet once they’ve got it. How can you sell a house when it isn’t finished and you can’t say when a landline or broadband will be installed “ I’ve done all I can” is your reasoning. How are you meant to communicate to the outside world? I think it’s disgusting.

Hannah · 17 December 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Absolutely disgusting company

Absolutely disgusting company, 5 days before we were due to part exchange our old house for a new one they backed out, avoid at all costs

Liam · 17 December 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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We moved in June to property in Truro…

We moved in June to property in Truro cornwall,we have contacted linden homes customer services so many times I’ve lost count , we have never signed are house of with them so here we are 5 months later still waiting are property has a problem with the gable end which has a gap between three to four inch between the sofet and wall , both house next to us are fine Further down the estate they have the same problem and one persons loft is full of flys , Trisha in customer has ever excuse in the book it’s getting boring I just want my house fixed .mr dormer

Charles · 27 November 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Absolute cowboy builders

These are cowboys that build dangerous properties that are not fit for habitation. Stay away at all costs. The government should act to stop them.

Rony · 24 November 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Terrible service from Linden

Terrible service from Linden. Since purchasing a property with them 10 years ago I and other owners have had huge problems with the building, general build quality very poor. Faulty installed cladding, boilers, balconies and a lack of fire stopping within the building. The costs of cladding replacement has run into the Millions of pounds which Linden have so far been quite happy to let the leaseholders pay for through service charge demand. A complete lack of responsibility from Linden, they build sub standards buildings, sell them on and don’t care about the consequences, even when it comes to something as serious as safety, ie, balconies hanging of the building and no fire stopping measure between flats. Awful company, unethical, selfish and completely irresponsible. They shouldn’t be building a wall let alone dwellings for people to live in.

Nathan · 9 November 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Avoid like the plague

I havent been able to find a single positive point about the whole company.Bought from them in 2017, whilst still a building site. Agreed completion for June 2018. today 8th November 2018 it is still far from finished. We have just had it confirmed that it wont be finished until March 2020! 3 years after initial viewing.I moved onto a site with car parking available. Lindens have employed a ticketing scheme and issue tickets to any car on the site. Even though there are parking spaces on the site. Customer services cannot answer phones or emails (karen Day, Kate Mcghee). Builders regularly leaving rubbish outside front door. I have personally been verbally abused by contractors.There are heating and hot water issues weekly. Avoid like the plague. St Clements, east london.

My-name1 · 8 November 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Buying From Linden Will Ruin Your Life!

Buying from this company will literally ruin your life. Whatever you do, DO NOT buy from these people.They build terrible and dangerous properties and then leave buyers to pick up the pieces. It is a national scandal that this company is allowed to operate.

John · 5 November 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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The service is absolutely terrible

The service is absolutely terrible, bunch of crooks and 2 year warranty is worthless. Suppliers they choose and very shady and incompetent and cowboys, not a proper they can only do 9 to 5 if the best case, was left without a heating for a 2.5 weeks, they sent some cowboys to look at it with no tools and who appears to have no clue how to fix the issue. Now the claim all apparently is ok. Faulty boilers have been installed in many of the apartments.

Olena · 30 October 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Wish we never gave them our money

Wish we never gave them our money. We bought a property in March and it’s caused us so much stress. Customer service is a joke and it’s clear they do not care once they’ve got your money. Most of our serious snags have been left (until we complained higher up). We were moved out of our property because the floor was uneventful - we had to pay to stay elsewhere and then they didn’t pay us back fully. Don’t spend your money on a waste of space company that is linden homes.

Katie · 18 October 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Worst decision we have ever made to buy…

Worst decision we have ever made to buy a linden home. Recently wanting to do the garden had a few people round for quotes. Been told not to even start it because the air bricks are level to the ground not raised which is illegal as can cause damp issues. We have spoken to linden homes and they are now refusing to do anything about it.

Daniel · 9 October 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Awful experience repeats of everybody…

Awful experience repeats of everybody else's entry on this site.Everybody should hold back 10% until snagging has been completed that might bring them to their senses. It is quite unbelievable how bad the house is ! There have been and remain so many faults, problems and evidence of very poor workmanship it would be impossible to list here. We asked questions before exchange and completion which were never answered. We emailed the sales manager and sales director but never had any responses ! The site team try very hard and in fairness have resolved some problems, however, the list continues to grow rather than shorten. We really hope things can be sorted soon.

CHRIS · 23 September 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Never buy from lindens

Never buy from lindens, biggest mistake we made! Pipes bursting in walls and under sink, door handles falling off, glass on balcony loose, decking on balcony broken, bolts under balcony loose, forgot to put cladding on balcony, holes in roof, road not wide enough to get car off driveway when a car is parked opposite, poor customer service, rude site manager, unfinished landscape, the list goes on.

Ross · 9 September 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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I wouldn’t even give it a star

I wouldn’t even give it a star. The problems I have encountered since purchasing the home 2 years ago has been honestly diobolical. I get the odd snagging issues you might get with a new build, but I’ve had endless, the list is to long to write. The service and “customer after care” is laughable. Linden are cowboy builders! DONT BUY FROM THEM! We are also starting legal procedures. It’s good others are making a stand, yet sad to hear people are having to go down this route in order to get something done.Worst mistake I’ve made is purchasing a home from linden, let the reviews speak for them selves and save yourself the heartache

Lauren · 28 August 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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I give my new house just half a star!

Having bought a so called five star home from them it was soon apparent to me that I had made a huge mistake in buying a Linden home. The quality of the build is in my opinion not worthy of one star! It was not only my opinion but my neighbours and many others on the estate too. It would take far too long to list all the problems, but here are just few. Six inch nails used to attach wood cladding which left five inches exposed inside my shed. It needed just one inch nails. Who was the shoddy "skilled" carpenter who did that. What shoddy sub-contractor employed him and why wasn't it picked up by the Linden project manager. It would appear that they just don't check any of the work that is completed by contractors. On viewing my new build prior to completion I found several six inch squares cut out of the plaster board above my wall socket. Apparently there was a fault with the wiring and they had to cut out all these squares to find the fault. And then there were four inch gaps in the plaster board around every interior door. Why I asked? Well someone had cut them to imperial measurements instead of metric. So every door entrance in the house had to be filled in with slithers of plasterboard and plastered over! My new house, together with 30 or so others in the road backed on to a field. We were assured by the sales person, as was my solicitor and the solicitors of other purchaser in the road, that drainage had been put in place to prevent flooding from the field. All lies. A drain had never been put in place. Consequently all the gardens in the road were under water as soon as there was a significant downpour. The remedy was to dig up all the gardens in the road and lay appropriate drainage. This left us without a garden for most of the first year we were there. The problems are endless and in my opinion are created by using the cheapest, shoddiest, contractors they can find who employ shoddy employees who lack not only the basic skills, but pride in the work they do. Then of course the ultimate responsibility is for Linden's to ensure that when a contractor finishes their work that it is thoroughly checked. Goodness knows how many other horrors are lurking behind the plaster board and under floorboards!!! If there was only one house left in this world and it was a Linden's I would choose to live in a tent!

Al · 13 August 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Brought a new build 6 years ago now

Brought a new build 6 years ago now, they fitted no vents in the loft and condensation built up. The windows were fitted so bad we had water pouring in and they wanted to hear nothing about it. They also came round and washed everyone's render and left cracks and patches across the whole new estate and have not and will not do anything about it. Never buy from this sub par cowboy built company.

Scott · 12 August 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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What can I say.

What can I say. They are so bad.

RICHARD · 11 August 2018 · Leaf Living Stonehouse

★★★★★ 1/5

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Cowboy builder

What a typical cowboys builder company which one is after our money with rubbish customer service & poor quality 1. Paid upgrade in November 2017 still not delivered each time chasing it receiving empty promises and nothing happening2. On house demonstrations just before handing over key you can find patches of not painted wall.3. According to site manager house was cleared by cleaning company but you can find windows not washed as covered with paint; lamp shade covered with paint, marks on painted was as someone was using pen on them and more.Simply avoid them, as houses over prices and they after your money.Worst development site Hawkswood Development in Bicester

Sebastian · 8 August 2018 · Leaf Living Stonehouse