Trusted Agent profile

Lanes estate agents in Cheshunt and Hertford

4.8

★★★★★ Excellent

287 reviews across 2 offices and 2 platforms

Lanes has two offices, in Cheshunt and Hertford. Together they have 287 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

284

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

3

Reviews on Facebook

Business-wide

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Our offices

Lanes's two offices, most reviewed first. Each has its own page.

Latest reviews from every Lanes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A Truly Exceptional Home Buying Experience! ​I recently completed the purchase of my new house, and I cannot praise the team at Lanes enough. From the very first viewing to receiving the keys, the entire process was handled with professionalism, efficiency, and genuine care. Ed demonstrated an impressive depth of knowledge about the local market and the properties we viewed. Communication was consistently outstanding. All my calls and emails were answered promptly, and I was kept informed at every stage. ​Ed proactively addressed potential issues, provided recommendations for solicitors and surveyors, and were always available to offer advice. ​In short, if you are looking for an estate agency that combines market-leading expertise with a friendly, client-focused approach, look no further than Lanes. ​Highly, recommended!

Sam · 11 December 2025 · Lanes Cheshunt

5/5

Google

I had the privilege of working with Edward Bird of Lanes during the sale of an investment property my family owned in Enfield. Edward demonstrated exceptional knowledge, professionalism, and attention to detail throughout the entire process. As a U.S. resident unfamiliar with the UK property market, I greatly appreciated his guidance in helping me understand each step involved. He consistently went above and beyond, even supporting me in areas beyond the typical scope of an agent. I highly recommend Edward Bird to anyone looking to buy or sell a home. His expertise and commitment make him an outstanding real estate professional.

Andreas · 11 December 2025 · Lanes Cheshunt

5/5

Google

I liaised with a couple of the agents at Lanes, but my main agent was Ed and he was very friendly and communicative. He explained things brilliantly and kept in regular touch, offering his professional opinions and suggestions to how the process may need tweaking to get the desired outcomes. Lanes were very proactive with the viewings before the listing was even live, which was encouraging. It was easy to have open and honest conversations and Ed managed my expectations well. I would definitely recommend anyone to use Lanes! Thanks Ed and the team!

Shelley · 11 December 2025 · Lanes Cheshunt

5/5

Google

Great team at Lanes Cheshunt. If you're selling a property you definitely want to give them a call. I was a buyer and they were very different to a few other estate agents, it felt like a small family run company. Ed showed us around the property, he knew a lot about it, anything he didn't know, he found out quickly. They keep you in the loop and checked-in regularly throughout the buying process, great for sellers but they also chased up with my lawyer as they were not the best at staying in touch. After the sale, they were very helpful with holding keys to let workers in, which we really appreciated as we didn't live near by. I'd definitely recommend them if you're looking to sell and as a buyer I was definitely impressed with their service, you could always get through to someone at the office or get a callback if they were out. I've never been through the process before but they definitely made it feel smoother. If I ever sell, I know where I'll be going.

Jose · 11 December 2025 · Lanes Cheshunt

5/5

Google

Rating only, no written review.

Steve · 25 November 2025 · Lanes Cheshunt

5/5

Google

We ended up going with Lanes to buy our dream property, as well as going with them to sell our old home too. From the minute we got introduced to Ed he was fantastic in not only settling our nerves with the everything that was needed, but was also able to guide us successfully through the whole process to successfully get the result that we wanted in the end with our new home. So many thanks to Lanes Estate and in particular Ed for the wonderful job that they did with us, definitely recommend going with them for buying and selling property!

Kel · 25 November 2025 · Lanes Cheshunt

5/5

Google

We have rented a property with them last month and I couldn't be happier with the service we have received. The entire team was very helpful and they kept us updated every step of the process. After signing the contract we have received a giftbox which was a pleasant surprise. Would recommend Lanes to anyone who wants a prompt and professional service.

Madalina · 8 August 2025 · Lanes Cheshunt

5/5

Google

A big thank you to Lanes and in particular to Ed who has helped us sell our flat after the most prolonged sale ever! Ed overcome all the difficulties with ease and was supportive and constructive and communicated to us every step of the way. Would thoroughly recommend

Rob · 8 June 2025 · Lanes Cheshunt

5/5

Google

Bought a property through Lanes Estate agents, and I would like to say a big thank you to Ed and Paul for your hard work and professionalism! Highly recommend anyone looking to buy a house to use Lanes Estate agents - 5 Stars!

Usman · 4 May 2025 · Lanes Cheshunt

5/5

Google

I recently bought a house through Lanes and received a great service. They did everything they could to keep both myself and the vendor happy. Kevin went the extra mile to make sure the sale progressed as quickly as possible.

Jacqueline · 18 April 2025 · Lanes Hertford

1/5

Google

Placed an offer onto a property to which we were told it is currently going through with another buyer but they were thinking of pulling out so the vendor wanted to re list with Lanes & find a new buyer asap. Was told numerous times there was a deadline & then the vendor would consider our offer. This deadline was in fact a lie & we were used as bait for lanes to try and take on a new client. Communication from this team was awful and now we have found out the property is off the market due to Rightmove alerts, not the estate agents. Had a horrible experience & very let down.

Brooke · 16 April 2025 · Lanes Hertford

5/5

Google

Recently bought our house through Lanes. Even though we weren’t their client, they were supportive, knowledgable and positive. Really helpful in getting us through quite a tricky, complex purchase. Would recommend.

Zoe · 31 March 2025 · Lanes Hertford

5/5

Google

My experience with Lanes was easy and straightforward. The sale went through smoothly with no hiccups. We were very pleased with the advice and professionalism of Kevin. I would highly recommend them and deal with Lanes again. Thank you to all your staff.

Fiona · 27 March 2025 · Lanes Hertford

5/5

Google

We had a fantastic experience with Lanes while purchasing our second property. From the start, their communication was excellent, they kept us informed at every stage and were always available to answer any questions. What truly impressed us was their efficiency and attention to detail. Even more so, they remembered us from a previous property we were interested in but didn’t secure, and when the right opportunity came up, they reached out to us when the property became available again. That personal touch made all the difference, and we really appreciated their effort in helping us find our perfect home. We highly recommend Lanes to anyone looking for a professional and dedicated team who genuinely care about their clients.

Trisha · 25 March 2025 · Lanes Cheshunt

5/5

Google

This was a smooth but nervous experience as a first time buyer. The team was incredibly supportive with the purchase, they pushed to ensure we got the move sorted as early as possible. They were super helpful and lovely to talk to, they helped on every query that I had. Thank you for all the help 😊

Oihana · 23 March 2025 · Lanes Hertford

5/5

Google

I have had the pleasure of working with Lanes through Edward B. for over two years as my estate agent, and his exceptional service deserves high praise. Edward has successfully facilitated the sale of two properties to me, demonstrating not only his deep market knowledge but also an impressive dedication to his client's needs. His professionalism and commitment to excellence have made each transaction seamless and stress-free. Edward’s proactive approach and keen attention to detail ensure that all aspects of the buying process are handled efficiently. With more transactions anticipated this year, I am confident in Edward’s abilities and look forward to continuing our successful partnership. I highly recommend Edward Bird to anyone looking for a trustworthy and effective estate agent.

William · 15 March 2025 · Lanes Cheshunt

5/5

Google

As a first time buyer I couldn't have asked for a better estate agents than Lanes, Kevin and Tyne went above and beyond to make this process as easy as possible. I had a bad experience with my solicitors of which Kevin/ Tyne were on call day or night to quickly resolve. I would highly recommend them to anyone, Thanks again to Kevin, Tyne and the Lanes estate agents team

Benn · 27 February 2025 · Lanes Hertford

5/5

Google

Lanes helped us sell our house. They were really helpful and showed great respect when showing the house around to interested buyers. Big shout to Ed who has driven our transaction to the end.

Kenan · 24 February 2025 · Lanes Cheshunt

5/5

Google

We bought our house in Hertford through Lanes and had great service from Kevin and Tyne. They were always very responsive and helpful. Andy

Andy · 12 December 2024 · Lanes Hertford

5/5

Google

We have just sold our house through Lanes and they did a superb job from start to finish. The pictures taken were excellent, they held keys, did all viewings and sold the house in 8 days! They ensured a quick and speedy exchange with really helpful staff. Thanks to Kevin & Tyne that kept on top of everything. Would highly recommend, they have a great attitude and you feel like a valued customer not just another property on their books.

Natalie · 12 December 2024 · Lanes Hertford

5/5

Google

I found a house which suited me very well through Lanes in Hertford. They were very helpful in negotiating and kept me informed during the legal process. Thank you to Kevin and Tyne for your advice and assistance.

Chris · 12 December 2024 · Lanes Hertford

5/5

Google

We used Lanes Estate Agents to Buy property in Hatfield. Kevin and his team was really helpful in every way until completion. Highly recommend. Thank you

Patel · 12 December 2024 · Lanes Hertford

5/5

Google

We have just sold our house with Lanes Estate Agents, Hertford. I would highly recommend the Agents professional approach to what at times was challenging for everyone involved. Kevin and the team were always in touch and prepared to go the extra mile to make sure of a successful completion.

Andy · 3 November 2024 · Lanes Hertford

5/5

Google

Ellie at Lanes was so helpful Honestly she made our move so smooth I am so happy with my new property The customer service here has been great Thank you 🙏🏽

Tee · 1 November 2024 · Lanes Cheshunt

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lanes

Which Lanes office has the most reviews?

Cheshunt has the most, with 223 reviews rated 4.8 out of 5, followed by Hertford with 67.

Where are the Lanes offices?

The two Lanes offices, by town:

  • Cheshunt: 17 College Road, Cheshunt, EN8 9LS
  • Hertford: 2 Market Street, Hertford, SG14 1BD

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