Trusted Agent profile
★★★★★
287 reviews across 2 offices and 2 platforms
Lanes has two offices, in Cheshunt and Hertford. Together they have 287 reviews on two platforms, rated 4.8 out of 5 overall.
284
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
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Lanes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLanes did a brilliant job selling our house in Cheshunt in just over a week. Liam worked really hard to make sure our sale went through and was always in contact with everyone involved to push things forward. They also recommended a really good conveyancer. I would 100% recommend Lanes.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleJust for you Liam.
1/5
GoogleThis should be 0 star in fact!!! After I was kept waiting for over 20 minutes and calling the office twice to advise them I could not find the agent that was meant to be showing me the property. Agent then shows up telling me I was standing at the wrong entrance which could have been avoided if the office has communicated with the agent that I was there waiting. After showing me some dreadful disgusting flat, I was then told the other two appointments had been cancelled due to time and they will be in touch. I only travelled all the way from Kingsbury for my time to be wasted. Fuming 😤 hardly emcompasses how I feel about how I was treated. Absolutely unprofessional!!!
5/5
GoogleLanes Estate agents have been there through the process. Paul was there to work through all parties concerned and ensured the process or stumbling blocks were overcome with constant solutions and suggestions. Very professional and you always felt reassured.
5/5
GoogleBuying your first place is a intense and exciting experience and thanks to the guys at Lanes Cheshunt the team made sure that I got exactly what I wanted. Liam and Paul were great - they were a great help in finding me a property that met my criteria as well as providing great insight when viewing properties. As a first time buyer as well they answered all my questions about the whole process. Would recommend to others lookin. To buy in the Cheshunt area
5/5
GooglePaul provided an excellent service during the sale process of my property. From the instruction phase right through to completion he was always available to answer any questions, chase things up and was all too happy to help. I can’t recommend Lanes highly enough.
5/5
GoogleI recently have just moved into my new home and bought through Lanes. During the process Liam who was my agent was fantastic. He kept me informed throughout and was always at the end of the phone to answer any questions I had. The whole process was pretty much stress free and I would recommend Lanes to anyone reading this Mark
5/5
GoogleA big thank you to Paul and his team for a first class professional service nothing was to much problem would not hesitate to use them again.
5/5
GoogleI Just want to say a massive thankyou to the fantastic service i reccieved from the Cheshunt team, Daisy and paul i personally want to say thakyou to kyrie for keeping us as stress free as possible when buying our first house the transaction couldnt of been any smoother. Top lad! will definatly be recondeing anyone i know to you guys! Kind Regards Nick Marmor
5/5
GoogleI found Lanes to be a very professional and helpful estate agent. Extremely efficient and always willing to answer my every question. The property sold within a week of listing it. The also gave me good free advice to do with a Lease extension. A pleasure to do business with.
5/5
GoogleI would like to personally thank Paul for making the sale of my house so stress free from start to finish. He advised an open day which was very successful and constantly kept me informed throughout the process.I would highly recommend Lanes in Cheshunt to sell your property,an overall satisfactory experience.
5/5
GoogleThank you so much to Paul and the team for your great service. Paul has ensured that since selling our house he has kept on top of everyone and everything to ensure a speedy exchange of contracts and completion date. We have been kept fully up to date throughout the process and we will now be in our new home before Christmas. Thanks X
5/5
GoogleI have used Paul and his team a few times and can honestly say that the service has been second to none. They took the stress out of the house buying and selling process, always working towards a smooth and professional service. I would have no hesitation in recommending Lanes.
5/5
GoogleLanes have to be one of the most genuine and decent agents in the area. Having worked in Mortgages as a Broker for the last 20 years I have had my fair share of dealing with Estate Agent and one thing that stands out about Lanes is the complete willingness to help both purchaser and vendor to achieve the end result they both want. It is a pleasure to deal with the Cheshunt branch in particular having know the Manager , Paul Lincoln for some 15 year. If your thinking of selling in Cheshunt area then I would not begin to think of a better place to start.
5/5
GoogleThank you very much to Paul, Daisy, Kiri & Pablo at Lanes for helping me with the purchase of my first property. The team at Lanes made sure I was updated regularly with updates and they made sure it all went through stress free. Would definitely use them again and would recommended them to any one who is looking to buy or sell a house in the Cheshunt area. Regards, Aron :)
5/5
GoogleI would like to thank Paul and the team at Lanes for looking after us with the sale of our property. I found Paul's approach to be both professional and friendly and his advice was invaluable. A purchaser was found very quickly and as soon as the sale had been agreed, he provided us with regular updates on the property sale right up to exchange and completion. I would not hesitate in recommending Lanes to anyone I know who intends to either buy or sell a property in the area.
5/5
GoogleLanes Cheshunt branch were very efficient , professional and really made the process stress free with the best rates I could get for my property. Particular thanks To Paul for his efforts in securing me a sale on time and over and above my expectations! Would use again and recommend. Excellent customer communication keeping you informed throughout and service. Really happy with the service. Alice
5/5
GooglePaul and the team did a tremendous job in both the selling of our home and the purchasing of our new home. I would highly recommend the services of Lanes. I found the team to be open and honest and always returned our calls, we were kept up to date right up until the day we completed, they guided us through the process as stress free as possible. Great team work Lanes, thank you once again!
5/5
FacebookJames Luton, Hannah & the whole team at the Hertford branch have been just sensational!! Professionalism and an outstanding service provided ALWAYS. The No. 1 estate agent in Hertford. Thank you for all your effects and hard work in making our dreams come true.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cheshunt has the most, with 223 reviews rated 4.8 out of 5, followed by Hertford with 67.
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