Trusted Agent profile · Oxfordshire, Surrey, Berkshire and more

Knight Frank reviews in Esher, Oxford, Hungerford and 2 more

4.6

★★★★★ Excellent

491 reviews across 5 offices and 3 platforms

www.knightfrank.co.uk

Knight Frank has five offices, in Esher, Oxford, Hungerford, Henley On Thames and Stratford upon Avon (Oxfordshire, Surrey, Berkshire and Warwickshire). Together they have 491 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.9 / 5

385

Reviews on Google

All 5 offices

Facebook logo

3.5 / 5

104

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Knight Frank's five offices, most reviewed first. Each has its own page.

Latest reviews from every Knight Frank office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Everyone in Knight Frank has always been professional, kind and most helpful. They are excellent at responding to communication and keeping us informed of all stages of progress. They are very approachable and give positive advice when needed. The team work well passing information so nothing is missed.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 22 June 2022 · Knight Frank Esher

Agent replied · 21 June 2024

We are delighted you have enjoyed the service the entire Knight Frank Esher team has delivered. Thank you for using us

5/5

Google

However the team led by Adam made us feel as if we were their most important client! Alexandra always answered the phone with a positive attitude, However the star of the team Is Matthew Scott, don't believe that all Estate Agents are the same, this young man is impressive, well done Matt!PositiveResponsiveness, Professionalism

Laurence · 22 June 2022 · Knight Frank Esher

5/5

Google

When it comes to Estate Agents this really is the white glove service. Adam Burlison and his team guided us through a tricky purchase and, put simply, went way above and beyond the call of duty to ensure we completed our purchase and got into our new home before Christmas. We are confident in saying our transaction would not have completed without the support of Adam and his super positive and supportive team. From the start of our house search they were the only Estate Agents in Esher to take us seriously as buyers, showing us three houses in the same week on a specific estate where they are experts and clearly the preferred agency by the residents on that estate. Their investment in us paid off as we persevered with a very complex and lengthy transaction that many buyers would have walked away from. Could not recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Milly · 22 June 2022 · Knight Frank Esher

Agent replied · 21 June 2024

It has been our absolute pleasure to look after you. I will miss our daily calls! Enjoy Christmas in your new home and hope to see you in the high street from time to time. All the best, Adam and the KF Esher team

5/5

Google

The entire team at Knight Frank Esher under the leadership of Adam Burlison has been excellent throughout our sale and purchase here in Esher. The level of customer service has been fantastic from start to end. During the offer period the team helped to pull together a complex chain playing a key coordination role across multiple other agents and solicitors.PositiveResponsiveness, Quality, Professionalism, Value

Bob · 22 June 2022 · Knight Frank Esher

Agent replied · 21 June 2024

It is our pleasure Bob, delighted we got you and the family there in the end. See you in the high street on the coffee run no doubt! All the best, Adam, Matt and the KF Esher team.

5/5

Google

My husband and I used Knight Frank Esher to sell our home in September 2021 and we are really pleased with the service we received. Adam and his team were first class - professional, friendly, organised, responsive. Would highly recommend - thank you to Adam and the team!PositiveResponsiveness, Quality, Professionalism, Value

Helen · 22 June 2022 · Knight Frank Esher

Agent replied · 21 June 2024

Thank you for your feedback, we have really enjoyed looking after you and selling your lovely home. Adam & the KF Esher team.

1/5

Google

Extremely disappointing service. Our family house, in a prime north Oxford location, went on the market in spring 2021, during the stamp duty holiday and just as lockdowns were easing - an excellent time for selling. By November 2021 it was still on the market despite two reductions in price. The new agent we chose had a string of offers within two weeks of launching in December! One of the offers was from a prospective buyer who had viewed previously with KF but had not been shown the whole house and cited a lack of enthusiasm by the agent and no follow-up. KF’s viewings were functional and unenthusiastic and unprofessional, lights were left on, doors not double-locked on exit and one time the Keysafe was left open! We will certainly not be recommending Knight Frank.

Isabelle · 17 June 2022 · Knight Frank Oxford

5/5

Google

Oliver Saxton (Olly) went above and beyond to help us sell our house and was the consumate professional throughout. In particular, his clear and consistent communication during the process was hugely appreciated and set him apart from agents we've used in the past - it made the process far less stressful. We wouldn't hesitate to use Olly and the team at Knight Frank again and would certainly recommend them.

Si · 17 June 2022 · Knight Frank Oxford

Agent replied

Thank you for your kind words. It was a pleasure to have been involved and we are glad we could assist in achieving you such a fantastic result.

5/5

Google

Great

Reg · 31 May 2022 · Knight Frank Hungerford

Agent replied · 29 July 2023

Dear Reg Thank you for your 5 star review, much appreciated! Regards Rob

5/5

Google

I am most grateful to Harry Sheppard and his team. He helped us to achieve a strong sale price (over asking, as expected), and he was a pleasure to work with. I am very happy to recommend his services.

Jamie · 18 May 2022 · Knight Frank Oxford

Agent replied

Thank you for your kind words. The quality of finish throughout the house was well received by local, national and international buyers. Your solicitor was primed for a swift conveyance which was equally helpful. Best wishes, Harry.

5/5

Google

Olly and his team have been phenomenal from start to finish. The marketing was superb, communication excellent, and Olly achieved a sale price above asking for our property. We could not be happier and will enthusiastically recommend Knight Frank Oxford to anyone who asks.

Daniel · 18 May 2022 · Knight Frank Oxford

Agent replied

Thank you for your kind words, it was a pleasure working with you. Best wishes, Olly.

5/5

Google

William and Kim are professional and quickly response our needs, we highly recommend them , they are the best property agents in Oxford and I felt more confident in the whole purchase process with their information and advice whenever we need.

Harrison · 14 March 2022 · Knight Frank Oxford

Agent replied

Thank you very much for your comments and I am delighted that we were able to help you.

5/5

Google

"All agents are the same". No, I found they're not! Adam Burlinson, the manager, had hold of my sale and managed every inch of complication with the sale. His tenacious attitude, attention to detail, ability to overcome objections and difficulties, made the difference between the sale concluding or stalling. Being in sales myself, I hate being 'sold' to, but Adam's common sense, logical, and well argued approach, not only with me as the seller, but I'm sure with the buyers was key. Whilst being a thoroughly nice person too. Additionally his team at KF Esher, including Matt, appeared tightly lead, and 'on it'. I would thorough recommend Adam, and Knight Frank. BTW, my house is not in Esher but Leatherhead, so they seem to go wide afield.

Geens · 15 September 2021 · Knight Frank Esher

5/5

Google

I cannot speak highly enough of Harry and his team. Harry especially worked incredibly hard to get our deal concluded on what was a very complicated sale. Many times it looked like it might fall through but Harry managed to communicate with both myself and the vendor regularly to try and reach a mutual understanding. This resulted in us acquiring our first home together which I will always be grateful for!

Paul · 9 September 2021 · Knight Frank Oxford

5/5

Google

Good comms throughout leading to a successful completion.PositiveResponsiveness

Dave · 26 August 2021 · Knight Frank Esher

5/5

Google

We have just moved to the UK and our Knight Frank agent was very responsive and attentive to us and our (endless) questions about common procedures that differ in the UK! Would recommend!PositiveResponsiveness, Professionalism

Katelyn · 26 August 2021 · Knight Frank Esher

5/5

Google

I used Knight Frank Esher for both my sale and purchase. The service, particularly from Adam Burlison, was superb, he went above and beyond anything I could have expected. I would have absolutely no hesitation in recommending them.PositiveProfessionalism

Christine · 26 August 2021 · Knight Frank Esher

Agent replied · 29 July 2023

It was a pleasure looking after you Christine, I look forward to bumping into you regularly in the high street. Adam

5/5

Google

Having just purchased a property through the Knight Frank team in Esher, I wanted to say thank you to them all. The team was always there to deal with our questions and made a real difference when it came to pushing through a tight completion process. Matt in particular was of great help, making himself available whenever necessary and even dealing with third parties on his day off.PositiveResponsiveness, Quality, Professionalism

Jason · 26 August 2021 · Knight Frank Esher

Agent replied · 29 July 2023

Thank you for your feedback Jason & Eleanor, enjoy your new home. Matt

5/5

Google

I would highly recommend Knight Frank Esher. They were professional throughout, friendly, efficient and always helpful. I have enjoyed the experience of selling my home with this team. Special thanks goes to Matt & Adam, you have both been fantastic throughout and to Alexandra you are always so friendly and lovely to chat to, You should all be very proud you are great team. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 26 August 2021 · Knight Frank Esher

Agent replied · 29 July 2023

Thank you for your kind review and trusting Knight Frank Esher with the sale of your home. We wish you the best and please let us know if you need any help in the future!

5/5

Google

Harry was fantastic, great communication and always available to talk to.PositiveProfessionalism

Jake · 25 August 2021 · Knight Frank Oxford

Agent replied

Dear Jake, I really appreciate you wanting to submit a review. It has been a pleasure dealing with you and the family selling. No doubt you will make the property into an incredible family home., Best of luck with the project and do call if you require any advice down the line. Harry

4/5

Google

I was given good advice and the purchase went very well depite todays frantic marketPositiveResponsiveness

Tony · 25 August 2021 · Knight Frank Oxford

5/5

Google

Very much appreciated Williams professionalism and responsiveness. I was very happy with how the whole process went. William and the Knight Frank team ensured that the communication was clear at all times and everything went as smoothly as possible.PositiveResponsiveness, Quality, Professionalism

Natalie · 25 August 2021 · Knight Frank Oxford

5/5

Google

Harry Sheppard and the Knight Frank team recently assisted with the sale of our family house in north Oxfordshire. Harry was extremely professional and provided invaluable advice, particularly during these uncertain and challenging times. Thank you.PositiveProfessionalism

Tom · 25 August 2021 · Knight Frank Oxford

5/5

Google

I am very pleased with the service Knight Frank provided during exceptional Covid time. The property was sold in a week and every aspect was managed carefully, professionally and with lots of sensibility too. I can only thank you and recommend you.PositiveProfessionalism

Rosalinda · 25 August 2021 · Knight Frank Oxford

5/5

Google

William has led us carefully and diligently (and with good grace and humour) through a few months of ups and downs to the most thrilling result with the sale of our house. He was great to work with, giving sage advice and guidance and was incredibly reassuring throughout. We absolutely recommend him and his team.PositiveResponsiveness, Quality, Professionalism, Value

Nigel · 25 August 2021 · Knight Frank Oxford

Agent replied

Thank you very much Nigel, I greatly enjoyed acting for you and the family and a very good outcome

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Knight Frank

How many reviews does Knight Frank have?

Knight Frank has 491 reviews across its five offices, rated 4.6 out of 5 overall: 385 on Google, 104 on Facebook, 2 on View Agents.

Which Knight Frank office has the most reviews?

Esher has the most, with 239 reviews rated 4.3 out of 5, followed by Oxford with 180.

Where are the Knight Frank offices?

The five Knight Frank offices, by town:

  • Esher: The Old Post House High Street, Esher, Surrey, KT10 9QA
  • Henley On Thames: 20 Thameside, Henley On Thames, Oxfordshire, RG9 2LJ
  • Hungerford: Ramsbury House 22 High Street, Hungerford, Berkshire, RG17 0NF
  • Oxford: 280 Banbury Road Summertown, Oxford, Oxfordshire, OX2 7ED
  • Stratford upon Avon: Bridgeway, Stratford upon Avon, Warwickshire, CV37 6YY
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