Trusted Agent profile

Knight Frank New Homes estate agents in London and Guildford

4.6

★★★★★ Excellent

322 reviews across 2 offices and 1 platform

Knight Frank New Homes has two offices, in London and Guildford. Together they have 322 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

322

Reviews on Google

All 2 offices

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Our offices

Knight Frank New Homes's two offices, most reviewed first. Each has its own page.

Latest reviews from every Knight Frank New Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We bought a house in Shamley Green in 2000 through Nigel Mitchell at Knight Frank. Nigel kept in touch since then, advising on the state of the market when needed to know. Last summer we decided to downsize but wanted to stay on the Green. Nigel and his team rapidly generated interest in our house, balanced competing bids and pushed the sale through in time for us to get the house that we sought. He runs a friendly but always professional operation. We were delighted to do business with them.

Jim · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Mr Drummond. Thank you and I really appreciate your comments. Kind regards. Nigel

5/5

Google

Tim Harriss looked after our recent house sale and provided us with a genuinely excellent service. He and his team were always professional and importantly very communicative with frequent updates and advice when required. He has a knack of making you feel as though you are his only client and his top priority which was appreciated. I wouldn’t hesitate to recommend him.

Roger · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Roger, thank you for your review which is much appreciated. I genuinely enjoyed working for you both and so glad you sold to people who will respect the house as much as you did. Best wishes. Tim

5/5

Google

We recently sold and bought through the Knight Frank Guildford Office. James Ackerley as well as Tim Harriss and their team were delivering an outstanding service. Always highly professional as well as tailored and personal at the same time. Their honesty and superb knowledge of the local market was impressive. Communication was excellent at all times and advice spot on in a challenging environment. I would not hesitate to recommend them!

Daniela · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Daniela, your kind words are gratefully appreciated; thank you so much. We thoroughly enjoyed acting for you in both your sale and purchase. Hope you are loving the new house; it really is one of the best in the area. Best wishes from James and I. Tim

5/5

Google

Morten and James at Knight Frank were really excellent dealing with the sale of our house. And the marketing material was brilliant (big thanks, Helena!). We had quite a ride through to exchange and you were really effective at shepherding us all through - thanks again. And also thanks for finding us a really perfect off-market rental!!

Chris · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Chris, Thank you for your really kind words, especially in the pursuit of not an easy exchange. It was a pleasure for us to sell such an amazing home, thank you. Very glad you are happy in the rental and all focus on finding you your next home. All the best, James.

5/5

Google

We completed on the sale of our house in Wonersh at the end of August last year. James Grillo at Night Frank was instrumental to the successful marketing and sale of the property - the strategy was highly effective with the house going under offer within a matter of days of coming to market and achieving above slightly over asking price. Throughout the process, James provided a great sounding board for advice and a level head when inevitable issues popped up leading to a successful exchange/completion. We are tremendously grateful to Knight Frank for all their support/advice and professionalism and would recommend.

Mike · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Mike, very excited about the new house and I trust that your sympathetic stance on the planning pays dividends for you. I will look forward to seeing the finished result in 2020 and I am sure it will be worthwhile. Thank you very much for the review and I am sure it is I who owes you a drink. Yours, James

5/5

Google

We recently sold our home through Knight Frank in Guildford. Tim Harriss sold the house to us 13 years ago and the exceptional level of service we received at that time was instrumental in us returning to him for the sale of our family home. The level of communication was exceptional and even during the difficult process of negotiation Tim remained positive, securing us a successful sale in a difficult market. We also received valuable advice and support from James Ackerley and Morten Boardman. The wonderful viewing team deserve a mention as they were professional and knowledgable when showing potential buyers around the property. Thank you to all the team at KF.

Karen · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Karen, thank you so much for your review. It means a lot to the whole team. Best wishes. Tim

5/5

Google

Morton and James handled the sale of my deceased fathers property for my sister and I sensitively and well. They were reliable and thoughtful communicators, cared for the house over winter, responded to neighbour queries or concerns, and sold the house in difficult Brexit conditions. James gave good advice at the start of the sale and whenever an interface with solicitors was needed. Morton through his excellent( at times several times a day )communication held on to challenging and changeable details and circumstances that meant we did exchange and complete to our mutual satisfaction. A big thanks to both. We would recommend this firm .

Jacki · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Jacki, Thank you so much for your kind words, I can’t tell you how much it means to us and how appreciated it is, thank you. If there is anything else you need from us, please always get it touch. We would love to hear from you. All the best going forward. Best regards, James.

5/5

Google

In the last few years as a family we have bought and sold a few properties in Guildford and the surrounding villages. I have dealt with James Ackerley at Knight Frank in Guildford on each of these transactions and have always been very happy with the service provided. An honest appraisal of the property, feedback on every viewing and experienced staff both in the office and out on the viewings make sure that you are always kept up to date. I would not hesitate in recommending Knight Frank

Louise · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Louise, thank you so much for this, it’s really appreciated and it was a pleasure to be able to sell such a great home for you. Hope you are very happy in the new place! Speak soon. James

5/5

Google

We recently sold our home through James Ackerley and were very impressed throughout with his straight forward advice and honesty. We had tried to sell through a number of Guildford agents before and never succeeded but James constantly gave us honest feedback and led us through a difficult market to find two buyers for our home. We believe his experience and focus on the town market combined with the global coverage of Knight Frank, is what sets him apart from other agents.

Edward · 22 June 2019 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Edward, Really appreciate your kind comments and feedback, thank you! Looking forward to seeing what you do with your new home, please let me come and see it when its finished! Best wishes, James.

5/5

Google

We bought our first apartment in Guildford through James Ackerley at Knight Frank. We were new to the process and he was very considerate with our nervousness to buy and helped us with every step, advising us throughout the transaction. His knowledge of the market was far greater than any agent we had dealt with in our search to date and gave us the confidence when we came to putting in our offer that we were buying the right home. We absolutely love where we have bought and can’t thank James enough for everything he has done. We would not hesitate to recommend James to everyone we know. Thank you!

Rory · 22 June 2019 · Knight Frank New Homes Guildford

5/5

Google

Great experience with Abi and the whole team, best property agency!

Nan · 13 January 2019 · Knight Frank New Homes London

Agent replied · 11 January 2025

Thank you for leaving a review, this is much appreciated. We were happy to help!

5/5

Google

Very professional team and great execution and customer service. Would definitely suggest dealing with this great team !

Salvo · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Many thank for leaving such a lovely review.

5/5

Google

It has been a pleasure to work with Daisy Munro at Knight Frank Marylebone, quick response and good service.

Nynne · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for taking the time to leave Daisy a review.

5/5

Google

It was a pleasure working with Christian and the Marylebone team, they handled my sale extremely professionally, great team and great result.

Stu · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for leaving a review

5/5

Google

I have had numerous dealings with the Knight Frank Marylebone Office, in particular with Nick Shaw and Ali Mathews, and always find them to be extremely commercial and pragmatic.

Gerard · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for leaving a review Gerard, it is much appreciated.

5/5

Google

Very professional service from Daisy Munro. Great availability, always calling back or emailing, and very helpful in sorting out issues. Would definitely recommend.

David · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for leaving a review for Daisy

5/5

Google

Craig Draper and Kate Burnford deserve a special mention. They both went above and beyond from the start of the process to the very end. Would not hesitate to recommend Knight Frank Marylebone

Sarah · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for taking the time to leave a google review for Craig and Kate.

5/5

Google

Daisy was amazing, she came to show the apartment to us in very short notice and very late in the evening. She supported us with everything, the contract, setting up the utilities (electicity, water, etc), she was always quick on responding. Given the fact that we were moving from USA to London and the time difference, we were very lucky to have Daisy responding so fact to all our requests, even outside working hours! Thank you Daisy!

Charis · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

We hugely appreciate you leaving a review for Daisy

5/5

Google

Daisy Munro is amazing! she made the process of finding a flat super simple as she was very helpful and flexible. My experience was very pleasant & I highly recommend choosing Knight Frank.

Reem · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for your kind feedback about Daisy. We hope you enjoy your new flat.

5/5

Google

Had a very pleasant experience working with Lizzie Normandale. She and KF showed us several flats that were right what we were looking for and helped us secure our dream flat! She was available to answer our questions and address any of our concerns. Great working with her!

Julia · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for leaving a review for Lizzie, it is much appreciated.

5/5

Google

Knight Frank, ably led by Tom Watts and his team did an amazing job with letting my flat, taking less than 36 hours to find a suitable tenant. Found KF to be well connected, professional and responsive

Alexander · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for leaving a review.

5/5

Google

Craig did a brilliant job for us, selling a high value property which was fraught with problems and involving multiple parties. We didn’t just need a buyer, we needed one who would not be daunted by the challenges, which Craig found for us. During the course of the transaction, he kept the parties focussed, he skilfully managed their expectations and he worked tirelessly to get the deal done. Well done. I am very grateful, as is my client.

Debbie · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you very much for your kind words about Craig, congratulations on your sale

5/5

Google

We have recently purchased an apartment in Marylebone through Knight Frank and we would highly recommend the services of Craig Draper. Craig was extremely professional, helpful and very personable throughout. We liked his openness and honesty and believe that he has found us the perfect home.

Jackie · 26 August 2018 · Knight Frank New Homes London

Agent replied · 24 August 2024

Thank you for leaving a review and we hope you enjoy your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Knight Frank New Homes

Which Knight Frank New Homes office has the most reviews?

London has the most, with 197 reviews rated 4.5 out of 5, followed by Guildford with 125.

Where are the Knight Frank New Homes offices?

The two Knight Frank New Homes offices, by town:

  • Guildford: 2-3 Eastgate Court, High Street, Guildford, GU1 3DE
  • London: Baker Street, London, W1U 8AN

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