Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA huge thank you to James Ackerley and his team at Knight Frank Guildford for outstanding support in selling my property. Every single member of staff I interacted with were simply brilliant. They managed to get the deal done in just 6 weeks, which is incredible and helps illustrate the efficiency, instant communication and the overall commitment in my sale. I was dreading this process, selling a property is often stressful however they took this away from me. I couldn't recommend James Ackerley at Knight Frank highly enough. Thank you again!
Bethan · 16 March 2026
Agent replied · 16 April 2026
Dear Beth, a huge thank you for such a wonderful review, very kind of you and really appreciated. You have been the best client to work for, and I am delighted with the outcome, in a tricky market. I wish you all the best with your onward purchase in Wales!
Best regards,
James and the rest of the Knight Frank Guildford team.
★★★★★ 5/5
GoogleWe bought our forever home through Jenni and Morten and couldn't have been more impressed. Jenni went above and beyond and every opportunity, was incredibly personable and spent a huge amount of time sharing her knowledge of the area. Morten communicated superbly and helped us navigate our extremely challenging onward chain with professionalism and calm. Getting the keys after what had been a very stressful few months was wonderful - thank you both!
Ross · 9 April 2026
Agent replied · 16 April 2026
Dear Ross and Christine
Many congratulations on your beautiful new home. We hope you settle in nice and quickly, and we are excited to see what you do with the place, over time.
Thank you also for all your persistence and help throughout the process.
Best wishes
Morten, Jenni and the Knight Frank Guildford team
★★★★★ 5/5
GoogleHighly recommend Knight Frank! Tim and James Ackerley were a pleasure to work with from start to finish. They were incredibly supportive during the more stressful parts of the move and always kept us updated. Their dedication really paid off, and we couldn't be happier with the service. Thank you both for your hard work!
Yan · 16 February 2026
Agent replied · 16 April 2026
Dear Yan,
Thank you so much for taking the time to leave such a wonderful review - we really appreciate your kind words. It was a pleasure to work with you, and likewise we are really pleased with the outcome. Thank you for being such a brilliant client! If there’s ever anything we can do for you in the future, please don’t hesitate to get in touch.
Best wishes,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe dealt with James A, and Tim who were full of well directed energy from the start. We hoped for a smooth sale and completion and it couldn’t have been better from start to finish. Despite a tough market they found the perfect buyers and delivered on a smooth process. I would highly recommend Knight Frank Guildford.
Jane · 16 December 2025
Agent replied · 16 April 2026
Dear Jane, thank you so much, to you and Malcolm, for your kind words, we really do appreciate it. We are very pleased with the outcome, in spite of the very tough market conditions this year. We hope you both enjoy the States, and if you … More
★★★★★ 5/5
GoogleJames Godley was outstanding throughout our purchase - despite acting for the vendors, he went above and beyond to support us. Always proactive, communicative, and a pleasure to deal with. We’d absolutely choose Knight Frank when we come to sell in the future.
Grace · 2 April 2026
Agent replied · 16 April 2026
Hi Grace, thank you so much for your kind words, I’m so pleased to have helped you find your dream home, and hope you love your new life in Guildford. Please do stay in touch, as it’s always lovely to hear from you.
Kind Regards,
James G and the Knight Frank Guildford Team
★★★★★ 5/5
GoogleKnight Frank, Guildford is the best in the area by far. For our sale, we dealt with James Ackerley and James Godley who were excellent throughout and made a very good team. Between them they negotiated the best price and made the sale go through, managing to keep all parties happy. They were also able to help with our onward purchase and so everything has worked out perfectly for us.
Mark · 24 June 2025
Agent replied · 22 September 2025
Thank you for your kind words, it was a pleasure to assist you with the sale of your beautiful home. We wish you the best of luck and hope you settle in well to your new home on the South Coast!
Very best wishes from both of the James’.
★★★★★ 5/5
Google6 viewing - 3 offers, can't say more than that really. Outstanding team, and quite possibly the best negotiator in the area, thank you James and Tim and the rest of your team. a 1st class service.
Ben · 10 April 2026
Agent replied · 16 April 2026
Dear Ben,
Thank you, to you and Zoe, for your kind words and excellent feedback. It is greatly appreciated. We are delighted to have been able to act for you in the sale of your beautiful home.
Best regards,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleI found Knight Frank very professional and wouldn't hesitate to recommend them for selling your property. James Ackerley and James Godley were the agents who were acting for me and they went above and beyond to get the sale over the line.
Mike · 16 February 2026
Agent replied · 16 April 2026
Hi Michael,
We are so glad you were pleased with our service. We felt truly privileged to sell your wonderful home, it is a memorable sale which will stay with us for a long time. We wish you the very best for 2026 and would love to stay in touch.
Kind Regards,
James, James and the Knight Frank Guildford Team
★★★★★ 5/5
GoogleWe owe a big Thank You to Tim Chapman, James Ackerley and the team at Knight Frank in Guildford who did an outstanding job selling our house in Guildford. At the outset they set out a detailed approach and the outcomes we should expect, and went on to deliver exactly what they had committed. Thank you to the team for the professionalism and commitment shown throughout.
Philip · 15 April 2026
★★★★★ 5/5
GoogleWe would like to thank Knight Frank and particularly Tim C and James A for their great communication and professionalism during our hunt for a new house.
We had identified a property that we really wanted but the journey to completion …
Bella · 16 December 2025
Agent replied · 16 April 2026
Dear Andrew and Belinda,
A huge thank you from us, for your kind words, likewise you were the best clients, and so wonderful to look after all the way through the transaction. We are … More
★★★★★ 5/5
GoogleWe had a fantastic experience with James Ackerley and Tim Chapman at Knight Frank Guildford recently. They made our house buying process extremely smooth from start to finish, with seamless communication between all parties so that we were always kept in the loop (in fact, we often relied on them for helpful updates more than our solicitors!). They go above and beyond in terms of customer service and we would not hesitate to use them again for a future home purchase. We are delighted with our new home!
Nicola · 16 February 2026
Agent replied · 16 April 2026
Dear Nicola,
Thank you so much for your kind words - we really do appreciate you taking the time to leave this review. It was a pleasure to support you and Jake through the process, and we’re delighted everything went so smoothly. Thank you for being such excellent buyers and we really hope you enjoy living in your beautiful new home! If you ever need anything in the future, please don’t hesitate to get in touch.
Best wishes,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe completed on our sale last week prior to our relocation to the South West. Great and professional service from James Ackerley, Tim Chapman and the team. Brochure & the photography really looked very good indeed. A difficult market …
Nick · 16 October 2025
Agent replied · 16 April 2026
Dear Nick and Aileen,
Thank you for your kind words. Tim and I, and the rest of the Knight Frank Guildford team enjoyed working with you both on the marketing of your family home. We … More
★★★★★ 5/5
GoogleHaving recently completed on a lovely country house in Surrey for clients, I am pleased we were buying through Knight Frank, and in particular, Julia Meadowcroft. Julia was extremely approachable and transparent throughout the whole …
Stephen · 16 November 2025
Agent replied · 16 April 2026
Thank you for your kind words Stephen. It was a pleasure to work with you as well, and I look forward to our next transaction together. Best Wishes, Julia and the Knight Frank team
★★★★★ 5/5
GoogleKnight Frank Guildford successfully sold our house, in a very
difficult market as we moved to an Audley apartment.
The support and standards applied by Morten were exemplary and
we are exceedingly grateful to him and the back office team for making everything easy in what could have been a trying move.
Importantly, everyone involved in the sale whether viewers, bidders or the subsequent buyers were all kept fully informed of the state of play at all times, as Morten created a level playing field.
The Guildford team really does set the standard for the estate agency business.
Thank you to you all.
George · 13 April 2024
Agent replied · 20 June 2024
Dear Mr Glover
Thank you for your very kind words. It has been a pleasure looking after you both, and many congratulations on the move.
We hope you settle into your new home nice and quickly.
Best wishes
Morten, James and the Knight Frank team
★★★★★ 5/5
GoogleFantastic experience. James and the team were incredible throughout the entire purchase process. James facilitated great communication between all parties, was quick to react where needed and ultimately made the experience incredibly smooth. A huge thanks from us.
Rory · 23 August 2025
Agent replied · 22 September 2025
Thank you very much for your kind words, Rory. We really appreciate your positive feedback. It was a pleasure helping you move into your new home, you were brilliant from start to finish.
We wish you all the best in the future.
Best wishes,
James G and the Knight Frank Guildford Team.
★★★★★ 5/5
GoogleJames and the team sold our house within two weeks of putting it on the market. This was a result of careful pricing and excellent marketing. The brochure was beautifully put together. Not too much text but lovely pictures that showed off the family house and garden. Not least Knight Frank helped things along to get us through to the exchange of contracts! Many thanks for good advice and support.
William · 17 August 2025
★★★★★ 5/5
GoogleJames, Morten, Tim and the team at Knight Frank worked tirelessly to get our property sold. They made the entire process seamless and stress free. I would highly recommended them for any future transactions in Guildford and Surrey.
Scott · 24 July 2025
Agent replied · 22 September 2025
Dear Scott,
As ever, thank you so much for a wonderful review. Its really appreciated, and you and Victoria have been superb clients and a pleasure to look after. We hope you are very happy in your new home! Thank you so much again.
Best regards, James, Morten, Tim and the rest of the team.
Best regards,
James
★★★★★ 5/5
GoogleWe were so impressed with the service from the Knight Frank Guildford team. Every interaction - initial consultation with James Ackerley, when the whole team came round for a viewing, and with Tim throughout the sale to exchange - professional, confident, helpful and honest. Really glad we chose them to support us in our sale - highly recommend this dream team.
Rosie · 16 February 2026
Agent replied · 16 April 2026
Dear Rosie,
Thank you so much for your fantastic review, we really appreciate you taking the time to share your feedback. It was a pleasure to support you through the process and we’re delighted everything went so well. Thank you for being such a brilliant client, and if there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
Best wishes,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWhat a pleasure to have been guided through our sale by Tim Harris of KF Guildford, well assisted by Lulu Minerva. An incredible team who made the whole experience painless - and made us feel like we were truly valued as clients. Tim is highly regarded in the market for very apparent reasons. Kudos!
Robert · 15 September 2024
Agent replied · 25 October 2024
Thank you Rob for your kind words, it is very much appreciated. We loved working for you both and so glad with the outcome. Good luck with the next chapter! Best wishes and thanks Tim and Lulu
★★★★★ 5/5
GoogleKF Guildford made an unpleasant experience (selling your house) bearable. The whole team were incredibly professional, supportive and provided excellent market knowledge. Tim Harriss is a delight to deal with and his entire team worked incredibly hard to get us a very pleasing result. We absolutely recommend Tim and the KF team. Ian & Vix
Ian · 13 April 2024
Agent replied · 20 June 2024
Dear Ian and Vix
Thank you so much for your lovely review, which is hugely appreciated. We loved acting for you (and Monty) and hope you are firmly settled into the new house.
With very best wishes from all the team, Tim.
★★★★★ 5/5
GoogleFrom the start Morten was very engaged with the property which was a probate sale and had usual delays. However he kept us updated and after a few false starts he re marketed the house with his usual optimism and we are there! Highly recommend Morten and KF
Shan · 13 April 2024
Agent replied · 20 June 2024
Hi Shan
Thank you for your kind words.
It was a delight to act on your and the family’s behalf. It was a charming property, and I am glad we got there in the end.
Thank you again, and anything else, please let me know.
Best regards
Morten
★★★★★ 5/5
GoogleJames Ackerley and his team at KF Guildford provided the most fantastic, professional service for our house sale and we recommend them unhesitatingly. The expert knowledge, approach and the overall client relationship was second to none. Thank you James for always going the extra mile !
Patrick · 13 April 2024
Agent replied · 20 June 2024
Dear Patrick and Nicola,
Thank you so much for such a lovely review, it really means a lot. A huge thanks for being such superb clients and entrusting us to sell your beautiful home.
Best regards,
James
★★★★★ 5/5
GoogleIn a difficult sales market (Autumn 2018) for 7 bedroom houses over 6 figures in value, KF Guildford, through James Ackerley and Morten Boardman gave us realistic guide price to aim for AND a short to medium term strategy to create pricing tension (if multiple interests occurred) which should maximise the value received, even above guide price. The fee structure agreed also incentivesed KF to maximise the price achieved. After 8 weeks of marketing, and in excess of 20 viewings, we had two serious interested parties who bid against each other to maximise the price we obtained. One was in a chain, the other a cash buyer, who whilst not the highest bidder, we accepted due to certainty and ability to exchange in 2-3 weeks.
By far the best sales agent in Guildford our opinion. Great brochure photos, very broad coverage, both local, central London and international, and strong communication with the client. Reliable advice all along the way, which stood up to some very heavy questioning!!! Thanks James and Morten an excellent job, well done, in a very challenging environment. 10/10.
Graham · 22 June 2019
Agent replied · 20 June 2024
Dear Graham, thank you so much for this. It’s really appreciate to receive good feedback about Morten, myself and Knight Frank. Thank you again and wish you and your family the very best going forward. Speak soon, James
★★★★★ 5/5
GoogleThe sale of the family home, after 30 years, was something I was not looking forward to after the passing of my wife.
I first contacted James Ackerley over a year ago, to sound him out on possibilities, and realised during the conversation that I was not emotionally ready at that time to sell.
James gave me sound advice though ,with absolutely no pressure, and left matters with me.
A year later I was ready and although it was perhaps not the best of times, being September 2018 with the Brexit debate raging, I asked for the property to be placed on the market.
James and his team were very pro-active which led to a sale being agreed in October and completion at the end of November. I cannot thank James , Morten and the rest of his team enough for the sympathetic, straightforward and professional way that they managed and achieved a sale for me. I can thoroughly recommend them.
Chris · 22 June 2019
Agent replied · 20 June 2024
Dear Chris, thank you so much for this really kind and very much appreciated review. THANK YOU! Best regards, James.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
