★★★★★ 5/5
GoogleI have just completed on the sale of my Aunt's house in Guildford. As we live 600 miles away in the north of Scotland we relied very heavily on Tim and his team for support and guidance through, what was on at least one occasion for us, a fraught time. We could not have done without Tim Chapman and his calm and professional advice and guidance. We are so glad we chose Knight Frank Guildford to carry out the sale of the house.
David · 10 October 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you so much David and Gwynne. Your kind words are hugely appreciated, and you have been an absolute pleasure to work with. We are so pleased to have got the deal through for you, and wish you all the best for the future.
Kind regards,
Tim James and the rest of the Knight Frank Guildford Team
★★★★★ 5/5
GoogleTim Chapman was excellent throughout our purchase. Responsive, straight-talking and always on top of the detail, which mattered on a property with a few complexities to work through. He kept things moving without ever applying pressure, and made what could have been a stressful process feel well managed. Highly recommend.
Ben · 9 October 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you for your kind words, Ben. We hope you and Lucy are settling in well, to your lovely new home. Congratulations again and thank you for being such wonderful buyers throughout the process.
Best wishes for the future,
Tim, James, and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleI recently purchased my new home through Knight Frank and couldn’t be happier with the experience.
Tim and James were very supportive throughout the process, from start to completion, and I’m so delighted with my new home!!
Sooraj · 9 October 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you for your kind words Sooraj; they are greatly appreciated. We are so pleased you were happy with the service and felt supported throughout. It was a pleasure to help you in the purchase of your new home and we hope you are very happy there for many years to come.
Very best wishes
Tim, James and the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe have just completed on a house purchase using Guildford Knight Frank. Communication has been really clear, proactive and supportive. While always very professional it genuinely felt like they working hard to support us through the process while getting the best outcome for the vendors, they clearly care about what they do as well as their clients. Very impressed with the whole team and with James Godley and James Ackerley who were leading on this purchase and Tim Chapman who is leading on our sale. Would highly recommend.
Alex · 2 October 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you so much for your kind words, Alex. We are so pleased to have been able to help you with your purchase. You have been a pleasure to act for, and we are delighted for yourself and Christine.
Warm regards,
Tim, James, James, and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleOutstanding service from my recent experience with them. Very professional and experienced. Many thanks to Tim for his ability to guide me through the process and be so available and so clear and reassuring. Thanks also to James for leading the effort. Much appreciated. Highly recommend!
Guy · 2 October 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you so much both for your kind words, and for instructing us to sell your mother’s wonderful home. You have been a pleasure to act for, and we are so pleased with the outcome.
Best wishes for the future,
Tim, James, and the rest of the Knight Frank Guildford Team
★★★★★ 5/5
GoogleWe bought our new home and sold our old one through KF and were really pleased with the service. They went above and beyond to make sure both went through seamlessly. Thank you Tim, James, James, Nicky, Charlie and co. Highly recommended!
Kate · 25 September 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you so much for your kind words, Kate, they are hugely appreciated. We are so pleased you were happy with the service, and are delighted for both you and Greg. Massive congratulations on your new home, we hope you are very happy there for many years to come.
Best wishes,
Tim, James, James, and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleThankyou so much to the wonderful team here. James Godley, James Ackerley and Charlie Darling were incredible handling the sale of my Mum's house. It wasn't just about getting a quick sale. They conducted multiple viewings and went out of their way to get the best price and buyer for us. Nothing was too much trouble. When an offer was accepted the hard work continued with extensive work ensuring it moved to completion. The service has been outstanding and if I were selling a house in Guildford again I would never use any other agent. It's difficult selling a much loved family home in a probate sale but you were a huge support every step of the way. You've been brilliant.
Sarah · 18 September 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Hi Sarah, thank you so much for your incredibly kind words, we felt so privileged to have had the opportunity to sell your wonderful family home, and are so pleased we found buyers who are excited to raise their family there for years to come. We have loved working with you and very much hope to stay in touch in the future.
Best wishes
James, James, Charlie and the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe had a great experience with Tim Chapman and James Ackerley when purchasing a house in Guildford recently. They were very accommodating for viewings and managed communications between buyers and sellers well, making the whole process feel surprisingly smooth.
Andrew · 16 September 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Dear Andrew and Sarah, We are so pleased to have helped you with the purchase of your new home and are very excited to see what you do with the house over the coming years. Thank you for all your help and communication and your kind review.
Best wishes for the future,
Tim, James, and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleTim was tenacious and professional, a great person to have fighting your corner.
Elizabeth · 16 July 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you David and Elizabeth,
You have been a pleasure to work with, and we are glad to have got this through for you. I hope you enjoy your wonderful new home.
Best wishes for the future,
Tim, James and the rest of the Knight Frank Guildford Team
★★★★★ 5/5
GoogleWe just completed a difficult sale, with a complex chain and many moving parts. Tim Chapman at Knight Frank was incredibly professional, calm and reassuring at all times. He pointed out risks and proactively suggested mitigations. Throughout the entire process, we felt we were in safe hands. I trust him and his team completely.
Moritz · 16 June 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Thank you Moritz for your kind words. We are really pleased with the result, despite the tricky market, and felt very privileged to help with the sale of your home. Thank you for being such a brilliant client, and if there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
Best wishes,
Tim, James and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe owe a big Thank You to Tim Chapman, James Ackerley and the team at Knight Frank in Guildford who did an outstanding job selling our house in Guildford. At the outset they set out a detailed approach and the outcomes we should expect, and went on to deliver exactly what they had committed. Thank you to the team for the professionalism and commitment shown throughout.
Philip · 15 April 2026 · Knight Frank New Homes Guildford
Agent replied · 16 October 2026
Dear Philip,
A huge thank you for your lovely words; they are really appreciated and I am so pleased with the result, despite a tricky market.
Best wishes for the future,
Tim, James and the rest of the Knight Frank Guildford team
★★★★★ 5/5
Google6 viewing - 3 offers, can't say more than that really. Outstanding team, and quite possibly the best negotiator in the area, thank you James and Tim and the rest of your team. a 1st class service.
Ben · 10 April 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Ben,
Thank you, to you and Zoe, for your kind words and excellent feedback. It is greatly appreciated. We are delighted to have been able to act for you in the sale of your beautiful home.
Best regards,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe bought our forever home through Jenni and Morten and couldn't have been more impressed. Jenni went above and beyond and every opportunity, was incredibly personable and spent a huge amount of time sharing her knowledge of the area. Morten communicated superbly and helped us navigate our extremely challenging onward chain with professionalism and calm. Getting the keys after what had been a very stressful few months was wonderful - thank you both!
Ross · 9 April 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Ross and Christine
Many congratulations on your beautiful new home. We hope you settle in nice and quickly, and we are excited to see what you do with the place, over time.
Thank you also for all your persistence and help throughout the process.
Best wishes
Morten, Jenni and the Knight Frank Guildford team
★★★★★ 5/5
GoogleJames Godley was outstanding throughout our purchase - despite acting for the vendors, he went above and beyond to support us. Always proactive, communicative, and a pleasure to deal with. We’d absolutely choose Knight Frank when we come to sell in the future.
Grace · 2 April 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Hi Grace, thank you so much for your kind words, I’m so pleased to have helped you find your dream home, and hope you love your new life in Guildford. Please do stay in touch, as it’s always lovely to hear from you.
Kind Regards,
James G and the Knight Frank Guildford Team
★★★★★ 5/5
GoogleA huge thank you to James Ackerley and his team at Knight Frank Guildford for outstanding support in selling my property. Every single member of staff I interacted with were simply brilliant. They managed to get the deal done in just 6 weeks, which is incredible and helps illustrate the efficiency, instant communication and the overall commitment in my sale. I was dreading this process, selling a property is often stressful however they took this away from me. I couldn't recommend James Ackerley at Knight Frank highly enough. Thank you again!
Bethan · 16 March 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Beth, a huge thank you for such a wonderful review, very kind of you and really appreciated. You have been the best client to work for, and I am delighted with the outcome, in a tricky market. I wish you all the best with your onward purchase in Wales!
Best regards,
James and the rest of the Knight Frank Guildford team.
★★★★★ 5/5
GoogleCharlie was pro-active in helping us view suitable properties. Communication was very good and we are extreme happy with the outcome. Thank you Charlie!
Amanda · 16 February 2026 · Knight Frank New Homes London
Agent replied · 16 April 2026
Thank you very much for the kind words, Amanda. It's always a pleasure to be able to help our clients from their sale through to the new purchase. I hope you enjoy the new home and if you ever need anything else, we are here to help!
Best wishes
Charlie and the Knight Frank Marylebone team
★★★★★ 5/5
GoogleHighly recommend Knight Frank! Tim and James Ackerley were a pleasure to work with from start to finish. They were incredibly supportive during the more stressful parts of the move and always kept us updated. Their dedication really paid off, and we couldn't be happier with the service. Thank you both for your hard work!
Yan · 16 February 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Yan,
Thank you so much for taking the time to leave such a wonderful review - we really appreciate your kind words. It was a pleasure to work with you, and likewise we are really pleased with the outcome. Thank you for being such a brilliant client! If there’s ever anything we can do for you in the future, please don’t hesitate to get in touch.
Best wishes,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe had a fantastic experience with James Ackerley and Tim Chapman at Knight Frank Guildford recently. They made our house buying process extremely smooth from start to finish, with seamless communication between all parties so that we were always kept in the loop (in fact, we often relied on them for helpful updates more than our solicitors!). They go above and beyond in terms of customer service and we would not hesitate to use them again for a future home purchase. We are delighted with our new home!
Nicola · 16 February 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Nicola,
Thank you so much for your kind words - we really do appreciate you taking the time to leave this review. It was a pleasure to support you and Jake through the process, and we’re delighted everything went so smoothly. Thank you for being such excellent buyers and we really hope you enjoy living in your beautiful new home! If you ever need anything in the future, please don’t hesitate to get in touch.
Best wishes,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleWe were so impressed with the service from the Knight Frank Guildford team. Every interaction - initial consultation with James Ackerley, when the whole team came round for a viewing, and with Tim throughout the sale to exchange - professional, confident, helpful and honest. Really glad we chose them to support us in our sale - highly recommend this dream team.
Rosie · 16 February 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Rosie,
Thank you so much for your fantastic review, we really appreciate you taking the time to share your feedback. It was a pleasure to support you through the process and we’re delighted everything went so well. Thank you for being such a brilliant client, and if there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
Best wishes,
James, Tim and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleI found Knight Frank very professional and wouldn't hesitate to recommend them for selling your property. James Ackerley and James Godley were the agents who were acting for me and they went above and beyond to get the sale over the line.
Mike · 16 February 2026 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Hi Michael,
We are so glad you were pleased with our service. We felt truly privileged to sell your wonderful home, it is a memorable sale which will stay with us for a long time. We wish you the very best for 2026 and would love to stay in touch.
Kind Regards,
James, James and the Knight Frank Guildford Team
★★★★★ 5/5
GoogleWe dealt with James A, and Tim who were full of well directed energy from the start. We hoped for a smooth sale and completion and it couldn’t have been better from start to finish. Despite a tough market they found the perfect buyers and delivered on a smooth process. I would highly recommend Knight Frank Guildford.
Jane · 16 December 2025 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Jane, thank you so much, to you and Malcolm, for your kind words, we really do appreciate it. We are very pleased with the outcome, in spite of the very tough market conditions this year. We hope you both enjoy the States, and if you ever come back to Guildford, please do get in touch!
With best wishes,
James, Tim and the rest of the Guildford team.
★★★★★ 5/5
GoogleRating only, no written review.
James · 16 December 2025 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Thank you for your 5 stars! Much appreciated.
Best wishes
Tim and the Knight Frank Guildford team
★★★★★ 5/5
GoogleRating only, no written review.
Doris · 16 December 2025 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Thank you so much for this. We do appreciate it. Thank you from the Knight Frank team.
★★★★★ 5/5
GoogleWe would like to thank Knight Frank and particularly Tim C and James A for their great communication and professionalism during our hunt for a new house.
We had identified a property that we really wanted but the journey to completion proved to be a rollercoaster of uncertainty.The house finally completed at the end of November and we are now looking forward to our first Christmas in our beautiful new home.
Thank you once again.
Andy and Belinda
Bella · 16 December 2025 · Knight Frank New Homes Guildford
Agent replied · 16 April 2026
Dear Andrew and Belinda,
A huge thank you from us, for your kind words, likewise you were the best clients, and so wonderful to look after all the way through the transaction. We are very pleased you have bought such a special home, and know how much you will enjoy living there.
Thank you so much, again,
Best wishes from James A, Tim C and the rest of the Knight Frank Guildford team
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