5/5
GoogleRating only, no written review.
Trusted Agent profile · Lancashire
Keenans Estate Agents reviews in Blackburn and Clitheroe
★★★★★
1,041 reviews across 2 offices and 3 platforms
Keenans Estate Agents has two offices, in Blackburn and Clitheroe (Lancashire). Together they have 1,041 reviews on three platforms, rated 4.2 out of 5 overall.
Our offices
Keenans Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Keenans Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GooglePerfect Service very friendly quick response would do my next sale with Keenan’s again Top Top Top
5/5
GooglePhillipa at Keenan’s has been amazing with our move. It is always a stressful time but Phillipa has been on hand to help all the way to support us. Thank you !
5/5
GoogleMolly was really helpful and made the entire process so much easier. She gave regular updates and made it stress-free. I highly recommend Keenans!
5/5
GoogleCurrently in process of buying a house, miannah was very helpful from the beginning to moving to progression. I have been allocated Katie she’s absolutely amazing very informative with the updates if any hiccups arise Katie swiftly sorts these out. Would highly recommend Katie.
5/5
GoogleHad a great experience with Kieran at Keenans, really fab service from start to finish! Friendly, professional, and kept me updated throughout the whole process and nothing was too much trouble. Would definitely recommend to anyone looking for a smooth and stress-free experience of buying a home. Thanks again, Kieran!
5/5
GoogleWe have had an excellent experience with Keenans - Accrington Branch and cannot recommend them enough. Kieran Beech has been outstanding, his communication with us has been prompt either via telephone call or email. I feel he has gone above and beyond to ensure the smooth transition whilst buying our houses with him. His professionalism and can do attitude has eased any difficulties which we have faced with delays with sellers. He has provided a hand holding experience and I honestly could not thankyou him enough. You are definitely in safe hands whilst working with Kieran.
5/5
GoogleMolly has been a great and professional estate agent- she was very friendly and kept us updated about chasing the process even though it took a long time, above and beyond.
1/5
GoogleMy experience with the Accrington branch was extremely frustrating. They assured me on the phone that I was in a good position to get the property, and even when I said I was willing to pay more, they kept telling me there was no need to increase my offer. Then my offer wasn’t accepted anyway. Instead, they kept pushing me toward their own mortgage adviser, even though I had mine ready. After all that wasted time, the property went to someone who used their recommended firms. I felt completely misled, and I honestly wouldn’t recommend this branch to anyone.
5/5
GoogleBig shout out for Molly McNamara in the sales progression department of Keenans Estate agents, she did an amazing job with keeping us informed of the movement of the sale of our property. and also to Dave the individual who did all the viewings to the property apart from one. (who I believe has now left the company) And a very special shout out for the lady that does the photography for the sales schedule it was absolutely fantastic. Generally overall Keenans did a great job of the sale of our property, we choose them over Mortimers only because of thier sales base that Keenans had at the time on the market. There are occasions when trying to get through on the phone to the right person, can be a bit of a Nause but with perseverance you get there in the end. The very last thing that I would mention is the main stream solicitors that Keenans use is Watsons and Ramsbottom. I have used WR solicitors before when selling and buying property HOWEVER please be aware that this solicitors company have changed !!!! they are no longer a family run business, THEY ARE TOTALLY AND UTTERLY TERRIBLE. since moving the main office to Lytham St Annes, there is no way I will not endorse WR as they are probably responsible for the added and extra time that it takes to exchange your property. Please be aware and look for a different conveying solicitor when doing your buying or selling.
5/5
GoogleI just wanted to say that Molly at Keenan’s has been absolutely fantastic throughout the entire process of my property purchase. She consistently kept me updated, always kept me in the loop, and promptly chased up any enquiries I had. Her professionalism has been outstanding, and she genuinely helped speed things along by staying in touch with both the Vendor’s Solicitor and my own. It made the whole experience so much smoother. I’ll definitely be keeping Molly in mind for any future property needs, she’s been brilliant!
5/5
GoogleFantastic service from miannah and molly and another lady with dark hair and I have forgotten her name unfortunately she works at the front at the Accrington office. They really help throughout the whole process and are open . Thankyou so much ladies
5/5
TrustpilotKeenans Estate agents
Big shout out for Molly McNamara in the sales progression department of Keenans Estate agents, she did an amazing job with keeping us informed of the movement of the sale of our property.
1/5
TrustpilotDon’t do it
Lorraine is pushy encouraging you to go ahead when everything isn’t in place yet, you feel pushed into it and not secure, doesn’t care about anyone aslong as she gets the money.
1/5
TrustpilotFalse promises
False promises for the sale of our property with similar properties selling within days of going on the market and we had no viewings. Use another estate agent or do it yourself is my advice.
5/5
TrustpilotExcellent estate agents
Keeping me totally informed and up to date so far. Very pleasant and helpful staff.
1/5
TrustpilotUntrustworthy and unprofessional.
I would avoid dealing with keenans for buying or selling. Our personal experience is they are liers/withhold information. I Won't go into detail but i feel they are very untrustworthy and when i wrote a complaint email, they could not get their story straight and
4/5
TrustpilotMolly was dealing with the sale of our…3570
Molly was dealing with the sale of our property she was very professional throughout the whole process. We had a few ups and downs though no fault of Keenans. Molly worked hard to ensure the sale, and I would recommend using Keenans.
5/5
GoogleGreat service, always there when needed and have kept us updated through the process of getting our first house
5/5
GoogleMy family and I wish to thank Molly for all the help and advice she's given us during the sale of my son's apartment who's had to go into a Care Home due to inheriting Huntingdon's disease from his mother, my wife. So a BIG THANK YOU Molly.
5/5
GoogleLorraine Kennington-Russel. Very supportive and responsive
5/5
GoogleEveryone from Keenans involved in my house purchase has been exceptionally great. Right from the start, they always kept me informed of progress and guided us on what needed to be completed and when. Whenever we had questions, they would answer promptly. A huge thank you to the team.
5/5
GoogleMolly McNamara was really helpful and a great link to the vendors. She kept us updated throughout the process and checked in even when there was nothing new to report. Good communication and explained the whole process. Thank you.
5/5
GoogleHarry was great. Always got back to us promptly and kept us informed. Made the selling experience a breeze
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Keenans Estate Agents
How many reviews does Keenans Estate Agents have?
Keenans Estate Agents has 1,041 reviews across its two offices, rated 4.2 out of 5 overall: 519 on Google, 4 on Yell, 518 on Trustpilot. Company-wide Trustpilot reviews for Keenans Estate Agents are counted once, not once per office.
Which Keenans Estate Agents office has the most reviews?
Blackburn has the most, with 943 reviews rated 4.2 out of 5, followed by Clitheroe with 591.
