Keenans Estate Agents in Blackburn and Clitheroe

★★★★★ 5/5

Google

Max was amazing help today, very friendly and helpful with my viewings, highly recommend top work my friend !!

S · 13 October 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Prompt and pleasant response good quality pictures and attentive to my requests, the house was sold very quickly would recommend this agency.

Stephen · 13 October 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Debs was great in organising the rental searches and explaining the process of renting out a property - which as a new landlord gives great reassurance

Ellie · 13 October 2026 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Jess has been very helpful and kept me in the loop at all times

Lynda · 10 October 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

very speedy & friendly agents. From Debs in the application dept to Philips in the move team they help us every step on the way to ensure we had a smooth and easy process. Would definitely recommend - great staff

Welfare · 10 October 2026 · Keenans Estate Agents Blackburn

★★★★★ 1/5

Google

Unfortunately, our experience with Keenan’s has been extremely disappointing. What should have been a straightforward process of selling our home turned into a constant battle over decisions that should ultimately have been ours as the homeowners. Throughout the process, our wishes were repeatedly ignored. We were continually pressured to reduce the asking price, despite us asking for something far more reasonable first ( simply adding the square footage of the property to the advertisement). This was one of the key issues we felt was affecting the listing, yet rather than addressing that, the focus was repeatedly on reducing the price. There were also repeated issues surrounding viewings. We were told on occasions that we had failed to get back to them regarding viewing requests, when we had never actually been contacted about the viewing in the first place. On one particularly concerning occasion, a voicemail was accidentally left for us, the vendors, which was clearly intended for the customer. In that voicemail, it was stated that we had said we couldn’t accommodate a viewing despite the fact that we had never been asked about it. This left us questioning the accuracy of the information we were being given and, ultimately, our trust in the agent. We also experienced issues surrounding the cancellation of our contract, with our instructions not being acted upon as requested. Despite clearly communicating our wishes and following up in writing, the property continued to be advertised when we had asked for this to be dealt with. Overall, we felt that our instructions as the owners were repeatedly disregarded, we were given information that did not reflect what had actually happened, and the service fell far short of what we expected from a professional estate agent. In our experience, Keenan’s did not put us, the client’s wishes first, breached their own contractual obligations, and left us with very little confidence in the way our property was being handled. I would strongly recommend keeping detailed records of every conversation and request if you choose to use them.

Olivia · 7 October 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I am a landlord; Debs from Keenan’s helped me get a tenant for the agreed valuation

Tanveer · 30 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Thanks to Debs who was great helping with queries and prompt replies to emails

Quiche · 16 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Very nice and professional staff different from other local agencies. I love to recommend to all my friends.

Abdul · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 1/5

Google

Keenan’s seem very on top of ‘breaching agreements’ however who is holding you to account when you are breaching your own contract with lies and not following OWNERS instructions?

Paul · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

We have had 2 viewings with the lovely Max Curry . We were over impressed with his manner and knowledge of the property and needs of a buyer. But most of all his warm personality and the way he put us both at ease. This is something we have found seriously lacking with other estate agents.. We would advise anyone like us to consider this company before others .. Paul and Olga

Paul · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

We were very happy with the way Max helped us throughout the whole process. He answered all our questions, was always helpful and reassuring, and made us feel comfortable and confident every step of the way. We really appreciated his professionalism and friendly approach. Highly recommend Max!

Mag · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Great communication throughout the entire house moving process, and Lorraine was a pleasure to deal with.

Harry · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

We had a property valuation today with Sam Jones, Senior Valuer at Keenans Estate Agents in Accrington, and were very impressed. Sam was polite, friendly, understanding and extremely knowledgeable about the property and local market. He explained everything clearly, answered our questions and made the whole appointment feel straightforward and comfortable. I would happily recommend Sam and Keenans to anyone looking for an estate agent in Accrington, Great Harwood, Oswaldtwistle, Rishton, Baxenden, Huncoat or elsewhere across Hyndburn and East Lancashire. Thank you, Sam, for such a positive and professional experience.

Jessica · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I had a great experience with Max Currie. He was professional, friendly and very helpful throughout the whole process. He kept me updated, answered all my questions and made everything feel straightforward and stress-free. I really appreciated his hard work and excellent communication. I would definitely recommend Max to anyone looking for a reliable and professional estate agent.

Ch · 14 September 2026 · Keenans Estate Agents Blackburn

★★★★★ 1/5

Google

18/08/26 20:20 - You know full well I didn’t instruct another estate agent whilst under sole agreement with you. (I’ve sent you the proof now what?) 18/08/26 12:56 - I’m extremely disappointed with how Keenan’s have handled my situation. I was transparent with them when instructing them, yet I am now being told I’m in breach over circumstances they were aware of and had a responsibility to properly check under The Property Ombudsman requirements. I’m currently trying to get this resolved, but I feel other sellers should be aware of the potential consequences before signing with them. Think carefully and make sure they have properly checked everything before you sign.

Jordan · 19 August 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Rating only, no written review.

Melanie · 22 July 2026 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

I can’t recommend Keenan’s Estate Agents highly enough, especially Keiran from the Sales Progression team. From the moment my sale and purchase began, Keiran was absolutely fantastic. Moving home can be stressful, but Keiran made the whole process feel so much easier. He kept me fully informed every step of the way, was always on hand to answer any questions, and went above and beyond to ensure everything progressed as smoothly as possible. Everyone at Keenan’s have been so helpful and approachable, and genuinely committed to helping which made a huge difference. What could have been a stressful experience was made so much more manageable. Thank you, Keiran, and everyone at Keenan’s, for all your hard work. I wouldn’t hesitate to recommend your services to anyone looking to buy or sell a home.

Lucy · 22 July 2026 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Another good job by all the Keenan's Lettings Team especially Deborah and the move in team. They have let 3 properties for us in the last nine months achieving very short "void periods" between tenancies. Very slick operation. Thanks.

Steve · 22 July 2026 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

When calling for assistance, the phone was always answered quickly and efficiently and I was mostly put through to Phillipa who was very friendly and extremely helpful. Even when not available, she returned my call as soon as she was able to do so. On one occasion I had to phone her several times in quick succession and was never made to feel like a nuisance. She simply explained in straightforward, easy to understand dialogue and that was very much appreciated.

Josie · 22 July 2026 · Keenans Estate Agents Blackburn

★★★★★ 1/5

Google

I am extremely disappointed with the service provided by this estate agency I had a property viewing booked in Blackburn on 23 June at 12:45 pm. I arrived five minutes early, as any reasonable person would. I am currently nine months pregnant, and the temperature that day was around 30°C. Despite this, I was left waiting outside in direct sunlight for around 40 minutes. No one contacted me to let me know they were running late or apologised for the delay. Almost an hour after the scheduled appointment time, I finally received a call informing me that the agent would arrive another 20 minutes later. By that point, I was already feeling unwell because of the heat and the long wait. I suggested rearranging the viewing, as buying a house is a major decision, not something as insignificant as buying a packet of pasta What makes this even more frustrating is that this was already the second time this viewing had been rearranged. The original appointment on 20 June at 10:00 am was moved to 23 June at 12:45 pm. When the agent failed to arrive on time, another appointment was suggested, only for that to be cancelled as well without any proper explanation I also had exactly the same experience with another property in Accrington through the same agency. The viewing was booked for 27 June at 1:00 pm but was cancelled on the day because the owner had supposedly gone on holiday. Despite this, both properties are still being actively advertised Based on my experience, it feels as though neither the agency nor the sellers are genuinely interested in selling their properties or treating potential buyers with basic respect. Constant cancellations, poor communication, wasted time, and a complete lack of professionalism are unacceptable. I cannot recommend this estate agency to anyone

Анастасия · 22 July 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I’ve recently completing a property purchase through Keenans Accrington, and I can honestly say Isaac made the whole experience so much easier than I expected. From the very beginning, he was friendly, professional, and always willing to go out of his way to make me feel comfortable and reassured. Buying a property can be stressful, but Isaac was always on hand to answer questions, keep me updated, and make sure I understood what was happening at each stage. One thing that really stood out was how helpful he was throughout the entire process. He even introduced me to a fantastic mortgage advisor, which made a huge difference and helped everything come together smoothly. His communication was excellent, and nothing ever seemed too much trouble. Thanks to Isaac's support and dedication, what could have been a stressful experience felt straightforward and manageable. A massive thank you to Isaac and the team at Keenans Accrington. I would highly recommend them to anyone looking to buy a property. Outstanding service from start to finish!

Riz · 22 July 2026 · Keenans Estate Agents Blackburn

★★★★★ 1/5

Google

I had two viewing appointments with Keenans, and both experiences were extremely disappointing. The first viewing was for a property on St. Silas’s Road. It was originally booked for 20 June at 10:00 am, but was later rescheduled to Tuesday at 12:45 pm. Unfortunately, I couldn’t attend due to work, so my pregnant wife went instead. She arrived on time and waited for 30 minutes, but nobody from the agency turned up. The second viewing was for a property on Alexandra Street, booked for 27 June at 1:00 pm. We had arranged this appointment 2, 3 weeks in advance, but on the day of the viewing they called to cancel, saying that the vendors had gone away. This level of organisation is completely unacceptable. Two viewings, two failures. It shows a complete lack of respect for customers’ time and very poor communication. My pregnant wife wasted her time waiting outside for an appointment that never happened, and our second viewing was cancelled at the last minute despite being booked weeks in advance. I will be avoiding this agency in the future and cannot recommend them to anyone.

Solotov · 22 July 2026 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I would highly recommend Keenans to anyone looking for a stress free selling experience. Lorraine, who managed my sale through to completion, kept me regularly updated throughout the process. She was proactive in dealing with any delays, chased up other parties when needed, and did everything she could to keep the sale moving as quickly and smoothly as possible. Thank you to Lorraine and the entire Keenans team.

Adam · 22 July 2026 · Keenans Estate Agents Blackburn