Keenans Estate Agents reviews in Blackburn and Clitheroe

★★★★★ 5/5

Google

Rating only, no written review.

EC · 24 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Trustpilot

Great Service

Working with Faye at Keenans was an absolute pleasure! Her professionalism, dedication, and expertise truly made selling our property a seamless experience. From the initial consultation to the final closing, Faye's commitment to understanding our needs and guiding us through the process was remarkable.Her proactive approach and excellent communication skills kept us informed every step of the way, making us feel confident and assured throughout the selling process.Her attention to detail, responsiveness, and unwavering support exceeded our expectations. We highly recommend Keenans to anyone looking for a dedicated and knowledgeable real estate agent. Thank you, Faye and the team, for your outstanding service and for making the sale of our property such a positive and successful experience!

Unknown · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Rating only, no written review.

Jamesbury1 · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Rating only, no written review.

Ed · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Jonathan & Lewis thankyou for your help!

Sam · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Lewis Chilton was very helpful and a good communicator and followed up queries where needed.

Holly · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

We dealt with Lewis who kept us up to date and liaised with all the parties to make the process really smooth

Paul · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

All the staff have always been incredibly helpful and knowledgeable whenever speaking with them, best estate agents around by far 👌 …

R · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Excellent service and communication skills, had every confidence in the young man. Nothing negative to say apart from, THANK YOU Lewis. David Johnson Ps he now owes me at least a Quid

David · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

We used Keenans to value our house, both Johnathan and Rick were both very professional and helpful with arranging and completing the valuation, would highly recommend.

Nathaniel · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Spoke to Johnathon and Rick regarding putting my house on the market, they were very accommodating with the valuation, squeezing me in at the end of the day. They were good to deal with and it was an all round good experience.

Robert · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Keenans recently sold our house. They got us an offer and completed the sale quickly. I'd highly recommend them. Lewis, who was in charge of our sale was very helpful and communicated everything that we needed to make the sale as stress-free as possible.

Steve · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

I’d like to thank Keenan’s Clitheroe team for helping us to get our mother’s house on the market in Clitheroe and sold this year. You did a great job of marketing and getting viewings. Once we had an offer Lewis and the sales team kept things moving and kept me updated regularly on how things were going right up to when we exchanged contracts. Thanks for the hard work everyone - I’d thoroughly recommend Keenan’s as an Estate Agents.

Liz · 21 December 2023 · Keenans Estate Agents Clitheroe

★★★★★ 5/5

Google

Rating only, no written review.

George · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

everything dealt with effiecienlty the progression team have been excellent cant fault them well done 5 stars

Ian · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I have recently viewed a house with George from Keenan’s and he was very informative and knowledgable! I would highly recommend Keenan’s due to this excellent service.

Kamil · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Alicja Mogilnicka kept us informed weekly on the sale via calls and email. The house was marketed quickly and multiple views set. All in all a good service with a relatively fast outcome. Will recommend Keenans.

Karoline · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I am grateful for the outstanding service I received from Ella Walmsley during the process of buying my new home. Her dedication and expertise made the entire experience smooth and stress-free. From our first meeting, Ella Walmsley demonstrated a deep understanding of the market and a keen eye for properties that matched my preferences. She was always available to answer my questions, promptly respond to emails, and guide me through every step of the home-buying journey. What impressed me the most was Ella's professionalism and attention to detail. Thanks to Ella Walmsley, I am now happily settled in my new home. I highly recommend her services to anyone in search of a dedicated and knowledgeable real estate professional. Five stars all the way!

Abdelrahman · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I have recently viewed a property with George from the Blackburn office and he was a delight to work with. His enthusiasm really showed and he was very informative and could answer any questions I had about the property. I would highly recommend Keenans for assisting you with your property search and move. Very efficient!

Emily · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

I can wholeheartedly recommend Keenans to anyone looking to sell their property. From day one, they ensured everything was done to the highest possible standard, from their onboarding process, to the photos and adverts they put out for my property. Despite some complications with the sale, they kept me updated throughout, and nothing was too big of an ask. A special mention to Lewis Chilton who was on top of the sale every step of the way, providing updates the second anything changed. Keenans have an amazing team, across all of their offices, and I simply can't fault them.

Danny · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Early stages with Keenans selling my property but from the first valuation I've found them very polite, professional and the viewings have been coming thick and fast which is really positive for such a short period as the last one had 3 viewings in about 2 months. Really pleased so far, just need to convert into some offers now and all good. Watch this space!!

Lee · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 5/5

Google

Having arrived in UK early August and looked at 37 houses from Liverpool Northwich, Buxton Macclesfield and Leigh the staff in this office were supportive communicative and friendly without being pushy and an example to many other agents. They understood my odd position and got as much information as I needed to help me make the best decision on the last house I shall buy in this lifetime with a garden I hope ill become a very productive food source .

Patricia · 21 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 1/5

Trustpilot

Lettings

I used Keenans as managing agents for my home when I was working abroad and needed to let it out.The service was very poor from the word go and cost me directly financially and indirectly through stress.When I gave notice to end my relationship with Keenans they ignored me until I made a formal complaint. Keenans ignored my formal complaint, I went to the ombudsman and Keenans misled the ombudsman, that is the last straw for me, simply breathtaking.I would recommend anyone to avoid Keenans like the plague

DAULTREY · 14 December 2023 · Keenans Estate Agents Blackburn

★★★★★ 2/5

Trustpilot

Poor service and lack of interest

Having moved home eight times and also managed a couple of major company relocations earlier in my career, I have a fair idea of the level of assistance estate agents can offer and tend to use them because of their ability to identify a 'good' buyer and to manage the post-offer process. Our initial impressions of Keenan's was positive; the local office was very friendly and achieved our asking price reasonably quickly -although our's was a very sellable house, to be fair. From there everything went downhill. The representative we had been dealing with left and from that point the local office took no further interest. We were 'managed' by someone from a distant office who appeared not to have been briefed about our situation and who by his own admission did not pick up a variety of significant issues affecting our buyer which ultimately caused the sale to come close to falling through. I found myself frequently having to tell him what was going on elsewhere in the chain. He was pleasant enough, but I wanted more than this for the fee I was paying. At the same time I received regular feedback from our buyer and also from another interested party that it was all but impossible to contact Keenan's; phones at the local office went unanswered and people had to come directly to us for information. We received no messages from the local office even when we completed; this confirmed the impression that their initial welcome and friendliness was rather phoney. I wouldn't recommend them to others in the Clitheroe area - there are several better local options.

Jonathan · 13 December 2023 · Keenans Estate Agents Blackburn