5/5
Neha was nice and friendly.
Trusted Agent profile
★★★★★
467 reviews across 2 offices and 3 platforms
Jukes Estate Agents has two offices, in London and Harlow. Together they have 467 reviews on three platforms, rated 4.8 out of 5 overall.
462
Reviews on Google
All 2 offices
1
Reviews on Facebook
All 2 offices
4
Reviews on Trustpilot
All 2 offices
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Jukes Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jukes Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Neha was nice and friendly.
5/5
Both Paula and Aslan were very helpful and on it throughout the whole process. They were easy to reach and provided constant updates. Would highly recommend Jukes & Co.
5/5
I had a great experience with Jukes and would highly recommend them. From start to finish, the team was very friendly, down to earth and always happy to help, going the extra mile whenever needed. They kept in touch with regular updates and took the time to answer any questions, helping to keep the process as stress-free as possible. A professional and friendly service throughout- thank you once again Jukes!!
Thank you so much Janette. It was a crazy journey wasn’t it! But you stayed strong and we got there in the end. Good luck in your new home and please keep in touch. Pop in for a chat and a cuppa anytime!! Regards Geoff and Lee
5/5
Neha has been very helpful and efficient in sorting out any issues I have had. I've had my property with Jukes for 8 years and am happy with the service. They have found good tenants promptly and have attended to both their and my needs quickly.
5/5
Paula is brilliant from start to finish, professional, friendly, and always quick to help. She makes the whole process smooth and stress-free. I’d highly recommend her to anyone!
5/5
Chose Juckes to sell my Dad’s property. Staff great. Paula went above and beyond to ensure I was kept up to date at every opportunity. Pleased to recommend them to anyone.
5/5
I have been renting from Jukes since September and so far the service has been amazing, any maintenance has been dealt with in a timely manner. I would like to especially thank Neha in the maintenance team who has assisted me since my move and the customer service and help she has provided has been next to none !
5/5
Would not hesitate in recommending Jukes and the lovely Paula. After years in the business she knows her stuff and is not only knowledgeable but reassuring and helpful when considering a house move.
5/5
We bought our flat through Jukes, a friendly family firm. The process was smooth and efficient. We then asked Jukes to rent the flat for us. That was eight years ago! We're still with them. But now they're our rental agents!
5/5
We had paula show us around a property, Paula was very professional and so helpful, was a lovely experience!
5/5
I highly recommend Jukes & Co estate agents, Neha is a excellent property manager, who is prompt and efficient, she gets the job done without a doubt and is highly supportive
5/5
I am a tenant who's flat is managed by Jukes. I have always had great experiences with staff, Neha in particular is very helpful and no request is too big or small!
5/5
So glad i went with Jukes, brilliant from start through to completion. thanks again Neha
5/5
Had wonderful Customer Service from Paula at Jukes - helpful, polite and more importantly great knowledge of the area.
5/5
Neha reassured me when dealing with my queries. She is very polite and helpful.
5/5
It has been great working with Jukes on both the sale of our current property and purchase of upcoming property. Paula has been tenacious and worked incredibly hard, is very knowledgeable about the market, and has always been available to give advice and help out on anything we needed
5/5
I have had a really positive experience renting this property. It is clean and offers a comfortable living space. The location is excellent for transport and local amenities. Our letting agent, Neha, has been excellent throughout our tenancy. Communication has always been prompt, friendly and professional and any queries have been handled quickly and efficiently. I would definitely recommend Jukes and Co to others.
5/5
I would recommend Jukes and Co Estate Agent to any landlord operating around the Croydon and South Norwood areas. I have been using them since 2014 and haven't any issues to consider with them. This service has been excellent under new management especially Neha my property manager. She does her job well and promptly liaises between myself and tenants when there are maintenance issues to resolve
5/5
Nayha is excellent at her work with amazing communication and general knowledge
5/5
Communication with Neha has been consistent and professional, with queries handled promptly and clearly. Neha has been reliable in coordinating maintenance and addressing any issues that arise, ensuring everything is resolved efficiently!
3/5
Our overall experience with the estate agents went smoothly however when we initially went for a viewing of the property before purchasing we were told there was full electricity in the outer building but there wasn’t once we got the keys, also a few repairs e.g, some internal doors weren’t in a good condition which we were not told or made aware of as access to those areas were locked. Other than that everything was fine.
Hi We are sorry you felt the way you did about the property you bought from us. We have checked the write up of that property and it does say the outbuilding is electric ready which means all the electrics are done in the building but it still needs connecting to a mains supply. As for the conditions of the doors, again we have checked and nothing was locked as far as we can ascertain. We never have and never will try and hide any problems with any of our properties we sell.
5/5
We recently bought our home through Jukes Estate Agents .From start to finish, the team showed genuine care, professionalism, and dedication. A special thank you to Lee and Geoff, who went above and beyond to make the whole process smooth and stress-free. They were always available to answer our questions, kept us well informed, and truly made us feel supported every step of the way. Buying a home can be overwhelming, but their attention to detail and personal approach made all the difference. We’re so grateful for their help and would highly recommend Jukes Estate Agents to anyone looking to buy or sell. Thank you again for helping us find our perfect home!
Dear Selby Thank you so much for a fabulous review. They really do mean so much to us all here at Jukes. Good luck in your new home and always pop in for a cuppa if you are passing and always call us if you need any info or help with anything property related. Regards Geoff and Lee
5/5
I don't have enough praise for Jukes. They made the seemingly impossible not only possible but easy. Meaning that my dream move, which had fallen through with another estate agent, actually happened. With the previous estate agents I had faced delays, silences, untruths, immense stress & ultimately defeat, so I really do know how much of a step above Jukes are. Lee & Geoff are really approachable & they know their stuff & the area. I wish I'd gone with them from the start, but I did get bullied into a contract by the other estate agents using false promises & fear tactics. I actually saved a bit of money compared to the sale that had fallen through due to the purchaser paying Jukes' fees.
Hi Chloe Thank you so very much for your wonderful review. We are both delighted for you that you were able to move to your dream home. Your experiences of Estate Agents is the real reason we started our own agency as that was our experience also when we were selling! Anyway, you are there now and thank you for the pictures. What an amazing view you have now. Keep in touch Regards Geoff and Lee
5/5
We’re absolutely delighted with the service we received! Lee was so kind, friendly, and supportive throughout our journey of buying our first dream home. He made everything feel effortless, I hardly had to make any calls at all! It was supposed to be a huge process but it went so smoothly, and we’re so grateful for how everything was handled. A big thank you to Lee, Geoff and everyone in the office who worked behind it to make it happen!
Dear Nithya What a wonderful review. Thank you so much!! We always do our best and you were model buyers. We wish you well in your new home and please remember we are always here to help with anything property related. Regards Geoff and Lee
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 273 reviews rated 4.6 out of 5, followed by Harlow with 194.
Yes. In The Trusted Agent 2026 awards, Harlow won Trusted Agent.
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