Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,492 reviews across 10 offices and 5 platforms
Jordan Fishwick has 10 offices, in Manchester (three offices), Wilmslow, Sale, Hale, Macclesfield, Glossop, New Mills and Disley (Greater Manchester). Together they have 1,492 reviews on five platforms, rated 4.3 out of 5 overall.
1,301
Reviews on Google
All 10 offices
3
Reviews on Facebook
All 10 offices
8
Reviews on Yell
All 10 offices
178
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jordan Fishwick's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Googlei booked a viewing to see a property the same day it went on the market, i wasn't in a chain and had everything ready to go. I was told block viewings were being booked the next working day and i agreed to view the following morning I even …
5/5
GoogleGreat service from Michelle and the team. Very proactive. I would recommend
THANK YOU MR MCCANN FOR YOUR 5 STAR REVIEW. We wish you all the best of luck in your onward. We enjoyed working for you.
5/5
GoogleGreat, hassle free, great comms. Helpful & accommodating team who looked after us through our experience of finding a new home.
THANKYOU FOR YOUR 5 STAR REVIEW. Both you and our landlord were happy with the outcome. We wish you the best of luck. The Harpers Team.
5/5
GoogleI cannot praise Jordan Fishwick New Mills enough! Elizabeth and Phoebe have been exceptional in there help through what was not a straight forward buy/sale. I would highly recommend using them .
5/5
GoogleHad a very good experience with Jordanfishwick. Nick was a great help in organising everything and was very good at communicating with us.
5/5
GoogleNick was really kind and patient and helpful!
5/5
GoogleQuick, friendly service.
5/5
GoogleVery helpful and efficient. Lovely team!!
1/5
TrustpilotDon’t ask permission to take the photos for advertisement
We rent an apartment through Jordan Fishwick. The apartment is up for sale and on the market with them. Without any communication, they thought it was acceptable to enter the apartment without permission to take photos! These photos were then uploaded onto the online advertisement. My partner and I had no communication from them that this was happening!! When I asked for the photos to be removed from online, I got told that “there is no personal belongings in those pictures so I don’t know what the problem is”. A rude comment to make and the estate agent was in no place to say what is personal and not personal in our home. Furthermore, I was then told “ if you are at the apartment when we do the viewing in a couple of hours I’ll bring the photographer with me and you can move your personal belongings out the way”….. assuming I would be working from home and again dismissing the fact 24hrs notice needs to be given. Since, they have tried to do viewings with less than 24hrs notice. When I communicate my frustration and the feeling of lack of respect…. There is never an apology. I would NOT recommend to sell property with this estate agents as they have been unprofessional with regards to communication and following the law!
5/5
GoogleExcellent service from the team from serving notice to arranging for the deposit to be assigned to myself
1/5
Trustpilot0 stars if I could
0 stars if I could. Young renters, avoid Jordan Fishwick at all costs. I strongly urge anyone considering renting through Jordan Fishwick to think again. Our experience was dreadful from start to finish, defined by negligence, mismanagement, and deeply unprofessional conduct, especially from Jack Skelly. The property was in a shocking state of disrepair: active leaks, visible mould, a broken dryer left unfixed for six months, and serious water damage. Despite countless emails and reports, our concerns were either ignored or dismissed outright. Jack Skelly, our assigned point of contact, was consistently rude, dismissive, and at times intimidating. During one particularly upsetting incident, five male contractors were sent to our flat, not to carry out repairs, but seemingly to mock and belittle us. No apology was ever offered, and Jack’s tone throughout was condescending and unhelpful. Things escalated after a major hallway leak destroyed our personal items and set off the property’s alarm system. We were never given the code, and when the alarm triggered at 6 AM, there was no emergency support. Despite Jordan Fishwick admitting they didn’t know the alarm code themselves, we were still charged for the resulting damage. We were also: Hit with an inflated £650+ electricity bill, having been pressured to keep heating on constantly, with a vague verbal offer to reimburse, which of course never materialised. Forced to pay for an emergency locksmith when one of the agency’s contractors locked us out. Blamed for damages that either predated our tenancy or were caused by Jordan Fishwick’s own contractors. Met with silence or outright mockery when trying to raise serious, valid concerns. This entire experience was emotionally distressing. The intimidation and disregard for tenant wellbeing was appalling, and a complete violation of responsibilities under the Landlord and Tenant Act. There was no meaningful handover, no support, and absolutely no accountability. After everything, we were offered a token £100 rent reduction split between all tenants, a sum that didn’t even cover one day of missed work due to the agency’s sheer negligence. Though we never accepted this, it was treated as agreed. Exhausted by the experience, we stopped engaging with their communications to protect ourselves emotionally. We vacated the property within two weeks, but were still forced to pay a full month’s notice rent, only agreeing under threat that our references would be withheld otherwise. Jordan Fishwick is one of the worst letting agents we’ve ever dealt with. Renters deserve to be treated with basic dignity and safety, you won’t find that here. Avoid them entirely.
5/5
TrustpilotA big thank you to Harriet and the team…
A big thank you to Harriet and the team at Glossop for going the extra mile and making sure our house sale went through successfully! Would definitely recommend the team to anyone contemplating selling in the area Thank you!
5/5
GoogleExcellent. Very courteous and efficient in all our dealings with them. Rapid response when needed. Would recommend them wholeheartedly
5/5
GoogleGreat agency. I have always had good communication with Kat Walker. I recommend
1/5
TrustpilotShambolic
Shambolic. Sent confirmation email of viewings to the wrong email address (which was copied wrong by them from Rightmove). Then when we showed up, both houses had Sold signs outside with nobody there to meet us for the viewing. The next day had the audacity to call and complain for not showing up to the viewings!
1/5
GoogleAVOID! Absolutely shocking and appalling service and behaviour - then you have to pay them for the privilege! If we could give minus stars we would. They bend the truth to the point of lying, even when the calls are recorded they deny what … More
5/5
GoogleAmazing service throughout. As soon as we put the house on the market to completing the service was great at Jordan Fishwick. Theo was great to deal with and kept me fully informed throughout the process and did everything he possibly could … More
5/5
GoogleJust like to give Joely Brookes a mention for being so helpful for all my enquiries regarding my house I rent out with them . Fantastic management team who take care of everything for me . Amanda .
5/5
GoogleAwesome customer experience Kudos to Emanuel
5/5
GoogleQuick service and efficient and friendly staff
5/5
GoogleGreat service from Theo. Would highly recommend
1/5
GoogleVery poor and unprofessional service. Looking to rent a property in Manchester. I live 3 hours away currently. Managed to get a viewing, and on the morning I was advised via email to reply if I wasn’t able to attend the viewing. By midday I received another email stating I needed to call in to confirm my attendance, which I did. 15 minutes before my agreed time of meeting I was called to say they did not have the keys and would need to reschedule. Something that could have been told to me at 9am. Very poor service. Wasted my time.
5/5
GoogleMaura Duffy and her team at Jordan Fishwick have gone above and beyond for us in ensuring that we were able to finalize the Sale of our House in Chorlton. A massive thanks for all the support they were able to provide, especially given the challenges of selling the property whilst living overseas. A big shout out to Joely in the Hale office too, who was a super star!! when we were renting the property prior to putting the house on the market.
2/5
GoogleDuring the sale (2 bed flat) I chased JF most of the time and when eventually the sale completed they did not even bother to contact me (yet grabbed their fees) ..... I had to chase them / complain ..... eventually I received an email from Martin Moston Group Operations Director, Manchester with the biggest load of Bull excuses. No wonder Estate Agents have a bad name !!!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Jordan Fishwick is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Jordan Fishwick and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Silver ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Send Jordan Fishwick a message.
Manchester (410-412 Barlow Moor Road) has the most, with 420 reviews rated 4.2 out of 5, followed by Manchester (68 Arches Whitworth Street West Manchester) with 390.
The 10 Jordan Fishwick offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2017.
