5/5
Good service from Maggie and Emily.

Trusted Agent profile Β· Nottingham
Verified
β β β β β
3,078 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,078 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,437
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
John Shepherd's 11 offices, most reviewed first. Each has its own page.
Showing 1,599 reviews on Google only. Show every review
5/5
Good service from Maggie and Emily.
5/5
Great service with Kate for my renewal.
5/5
Megan was very helpful todayπ, got everything sorted out β¦
5/5
Great service from everyone involved from start to finish. I would certainly recommend!
5/5
Lily was/is brilliant. Made what could be a painful process really smooth.
5/5
I dealt with Lily and Megan, both very helpful. The whole process went smoothly
5/5
Excellent service from the start of finding a tenant, to the time when the tenant moves in. All handled without need to be involved
5/5
Fab service, Kate was great, she sorted everything out for me fast and efficient , lovely lady aswell. Thanks
5/5
Excellent, efficient, friendly, prompt and proactive service from Lily. Can not recommend her highly enough. Thank you!
4/5
Great service from Gita Patel at the Birmingham office. She sorted my maintenance issue swiftly and empathetically.
5/5
I have been dealing with Kate for my renewal and maintenance and she has always been very helpful and friendly .
5/5
Had a great experience with the staff from Birmingham. They have always been super fast to any of my enquiries even at late hours. Would recommend
5/5
I Rented a property through John Shepherd and it was managed by Nanci. She is so efficient and is always on hand to help when ever we need it!
5/5
Have dealt with Emma at the City branch for a number of years, and have found her to be highly professional and pleasant at all times . Keep up the excellent work !
5/5
Iβd like really to thank Charlotte for being very helpful and quickly responsive to any queries. Itβs really important to feel always supported, especially when you are renting.
5/5
Gita Patel has managed the house I have rented for the last two years, she is terrific , she resolves any issue as soon as possible and her response is always quick and she has always provided us with amazing service.
5/5
Lily and her team were friendly, professional and alway kept me updated. They have marketed and managed my property very well and highly recommend them.
5/5
Lily and the team were great from start to finish, very efficient, a very quick turnaround and we were kept informed throughout the process to make the whole process simple and pain free. Thanks
5/5
Great service from Emilie and Maggie on my purchase which is currently in progress. So pleased with the communication and support all through this process. My thanks to you, Emilie and Maggie. All the best.
4/5
Kate's been great and so prompt with helping us with any issues in the flat. Very happy with the help she has provided since we've moved in!
5/5
I would definitely recommend John shepherd! Charlotte Ford has been so helpful and efficient throughout the whole process and I am really happy with the property I now have! Excellent communication and care.
5/5
Lily from the Bham branch has been very helpful to me and my husband. She replies promptly to our emails and is always happy to answer our queries. She represent John Shepherd very well
5/5
I have been a customer of this company in their many forms since they started business. I have always found them to be honest, dependable, and a credit to the profession. If you have a property to let in Birmingham, give Debbie a ring and you can be sure Debbie and the team will always go the extra mile to get the job done.
5/5
Gita has managed my properties for several years now and has always looked after our interests really well. She liaises between me, the tenants and contractors to ensure that the properties are well looked after and we are all as happy as we can be.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send John Shepherd a message.
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.
The 11 John Shepherd offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.