5/5
GoogleThank you to LILY and DREW at John Shepherd for being amazing agents. You have both been so accommodating and helpful!
Trusted Agent profile · Nottingham
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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,078 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,078 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,437
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,838 reviews · 433 on Google (3.9)202 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,677 reviews · 294 on Google (4.2)164 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,639 reviews · 238 on Google (4.1)267 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,598 reviews · 198 on Google (4.6)169 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,546 reviews · 160 on Google (4.0)180 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,502 reviews · 124 on Google (3.8)197 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,448 reviews · 55 on Google (3.4)187 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA981 reviews · 76 on Google (4.2)156 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY955 reviews · 43 on Google (3.0)165 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ877 reviews · 0 on Google157 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD864 reviews · 0 on Google158 in the last 90 days
Reviews on Google
Showing 1,599 reviews on Google only. Show every review
Google5/5
GoogleDrew was very professional in securring a new tenant for me and I really appreciated the regular updates, even when viewing numbers reduced.
1/5
GoogleWe have been treated in a utterly disgusting way by this amateurs . We have arranged a viewing for a property in walsall bloxwich and they have told us that the property got rented out just as we were 5 minutes away . We have made a 50 mile journey . Absolutely disgusting.
1/5
GoogleThe biggest scam, went to see a property with them, the house was through an online auction, the guy who was showing the house around told me that i had to put a deposit down which was non-refundable. Avoid them at all cost, and then they expect you to take the mortgage through them
5/5
GoogleFrom the viewing with Drew and conversations wiith Lilly and meeting Megan to pick up the key's to our beautiful new home absolutely fantastic professional team kind courteous highly recommend you go with them
5/5
GoogleVery pleased with their persistance in helping us with our purchase. They have been so helpful we wouldn't hesitate in recommending them. Thank you Maggie and Emily.
5/5
GoogleLily has been very helpful through all the procedures from the first house viewing to collecting keys in the end. Very fast and easy. Thank you for the patience and all the efforts with me.
5/5
GoogleVery good and speedy Service from John Shepherd. Would like to thank Lily/Megan especially for the service delivered from the day one till we moved in with all the proper documents. Looking forward the same service in the coming days.
5/5
GoogleVery happy with the service. Friendly, quick to find tenants & excellent communication throughout the process. We will continue to use them in the future & would recommend them to other landlords in Birmingham.
4/5
GoogleMy experience with John Shepherd has been good. Drew has helped to get all the documents sorted and I've moved into the apartment within a month of viewing it.
5/5
GoogleLilly it's an amazing agent! She was really helpful since the start of my application and until the actual day I moved in! She answered all my questions and understand my worries, she was really comprehensible, patient and implicated XX
5/5
GoogleWe have been contacting Maggie and Emily in the Birmingham office, they are very friendly and approachable. The sale is in process, but a bit slow at the moment, hopefully, we can hear some updates from the vendor soon. The team has also been helping us getting updates from the vendor.
5/5
GoogleDrew and Lily have been very patient and diligent in helping us to find a suitable tenant for our JQ apartment. They have been enthusiastic and passionate about the accommodation and always kept us in the loop about viewings and questions about the property. They are a joy to deal with as first timer landlords.
5/5
GoogleLily, Megan and Drew in the City Centre branch made our move in easy and helped us through some teething problems in the first few weeks. Professional, helpful and accessible - we're thankful for their hard work and dedication!
5/5
GoogleJust secured my first tenancy agreement with John Shepherd, and the staff made every effort to ensure that the process was simple and straightforward. Lily, Drew and Meghan answered my questions and allayed my concerns in a very timely fashion, and I'm pleased with the service I have received.
5/5
GoogleI have a number of properties in Birmingham, and due to the fact I live out of town I needed a reliable estate agent to help me rent out these properties. I looked no further than John Shepherd. Lily and Drew did an excellent job for me, very quick and reliable. Needless to say I'll be using them again.
5/5
GoogleLily and the team were excellent. We had a tight schedule to get moved in so their efficiency was much appreciated! We have dealt with a few estate agents recently and have been very disappointed. John Shepard on the other hand blew us away with their professionalism and continued support.
5/5
GoogleI had a very easy and pleasant moving in process with the help of Lily. I had a unique situation where moved out of my old flat early whilst awaiting to find a new one and I was helped a lot during this process to ensure I was moved in as quickly as possible.
5/5
GoogleAmazing service from Charlotte!! (And of course the team) Thanks a million!!
5/5
GoogleMy experience with John Shepard has been amazing working with Charlotte Ford has been a breeze she has made it so easy and straightforward.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleNot the best
1/5
GoogleAvoid! Useless and generally incompetent
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Want John Shepherd to help?
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Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,677.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
