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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more

4.2

★★★★★ Great

3,080 reviews across 11 offices and 4 platforms

johnshepherd.com

John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.1 / 5

1,611

Reviews on Google

All 11 offices

Yell logo

2.0 / 5

4

Reviews on Yell

Business-wide

Trustpilot logo

1,439

Reviews on Trustpilot

Business-wide

allAgents logo

26

Reviews on allAgents

Business-wide

Our offices

John Shepherd's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,599 reviews on Google only. Show every review

5/5

Google

I have been a contractor for Johnshepherd for two years and have developed a good working relationship with them. I can say they are a very good agent to work with. I wouldn't hesitate to recommend Charlotte and the rest of the Birmingham branch team.

Greg · 2 April 2020 · John Shepherd Birmingham

5/5

Google

Very helpful, friendly, and professional people. They have made the marketing and successful letting of our property much easier. Thanks to everyone involved.

Paul · 1 April 2020 · John Shepherd Cannock

5/5

Google

Very helpful, friendly, and professional people. They have made the marketing and successful letting of our property much easier. Thanks to everyone involved.

Paul · 20 March 2020 · John Shepherd Cannock

1/5

Google

Absolutley disgusting people . Made me and my wife drive 50 miles for a viewing to walsall bloxwich just to tell us on the phone 5 minutes before the viewing that is has been let out on the weekend .

David · 20 March 2020 · John Shepherd Cannock

Agent replied · 1 April 2024

We have looked into your feedback and unfortunately cannot find your details on our system. All calls and messages are logged in our system and unfortunately we cannot find you. We are sorry you're having a bad experience trying to arrange … More

5/5

Google

Just rented a property through John Shepherd. Dealt with clare who sorted everything out quickly and easily. Would highly Recommend.

Sam · 20 March 2020 · John Shepherd Cannock

1/5

Google

All good up to paying holding fee then our circumstances changed and so did the agents attitude. Not a good experience and our refundable deposit wasnt. Please be wary of using this agent.

Anita · 20 March 2020 · John Shepherd Cannock

5/5

Google

Excellent service from these guys from viewing to completion. Sam answered all questions very promptly and communicated swiftly with vendor, both solicitors and ourselves to ensure the purchase went through as quick as possible. Thanks Sam, all your help is very much appreciated.

Kate · 20 March 2020 · John Shepherd Cannock

5/5

Google

Smooth from start to finish, Adrian on initially setting up sale, Sam all the way through, any questions no problem, would defiantly recommend when selling your property

Jo · 20 March 2020 · John Shepherd Cannock

5/5

Google

Our house was sold in two days of Adrian taking pictures and putting it on the market, Sam did the viewing and followed it all the way through to completion, keeping us informed on the progress and chased up any problems sorting them out quickly and efficiently. Many thanks to you both

Alan · 20 March 2020 · John Shepherd Cannock

5/5

Google

I recommend this agency. A very professional approach and professional service. Everything was done efficiently thanks to Brendan's help and advice. I am very pleased with the property. I would highly recommend.

Waldemar · 16 March 2020 · John Shepherd Cannock

5/5

Google

Had a great experience with the guys in cannock , everybody was really friendly and helpful and communication was really good . Thank you.

Russ · 16 March 2020 · John Shepherd Cannock

5/5

Google

Certainly will be recommending John Shepherd lettings and especially Marilena to friends and family. Exceptional service should be rewarded!

Giannis · 16 March 2020 · John Shepherd Cannock

5/5

Google

Adrian helped me with 2 house sales. Always seamless to start to finish. Wouldn't fail to recommend.

R · 16 March 2020 · John Shepherd Cannock

5/5

Google

First time renting a property of my own was made easily by John Shepherd estate agents and thanks to their expertise and a special thank you to Clare Evans for making my move a pleasant experience very professional and would highly recommend🙂👍 …

Stuart · 16 March 2020 · John Shepherd Cannock

4/5

Google

I found the service provided by Marwoods was more than satisfactory. Adrian was incredibly helpful and was always available to offer advice when it was needed, the whole team were friendly and incredibly helpful too. I’d definitely recommend them.

Rosie · 16 March 2020 · John Shepherd Cannock

5/5

Google

Had great experience using John shepherd and cannot thank Sam enough, he constantly kept us informed all the way through from sale to completion and chesed up any questions we had and got back to us straight away. would definitely use again!

Tim · 16 March 2020 · John Shepherd Cannock

1/5

Google

very bad letting service first day they missed the viewing and second time they don't even know whats the landlord requirment they waste my time and money

R · 16 March 2020 · John Shepherd Birmingham

Agent replied · 31 March 2024

Thank you for your feedback. I have looked through the database and cannot see that you are either an applicant or tenant of ours. If you wish to discuss this further please email drew.swadkins@johnshepherd.com

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about John Shepherd

Which John Shepherd office has the most reviews?

Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.

Where are the John Shepherd offices?

The 11 John Shepherd offices, by town:

Has John Shepherd won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.

Reviews may appear on more than one platform.

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