5/5
GoogleKatie was very professional and extremely helpful. It is hard to see how I could get a better service from anyone else.
Trusted Agent profile · Nottingham
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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,080 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,439
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,838 reviews · 433 on Google (3.9)201 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,679 reviews · 294 on Google (4.2)165 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,641 reviews · 238 on Google (4.1)268 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,600 reviews · 198 on Google (4.6)170 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,546 reviews · 160 on Google (4.0)179 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,504 reviews · 124 on Google (3.8)198 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,448 reviews · 55 on Google (3.4)186 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA983 reviews · 76 on Google (4.2)157 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY959 reviews · 43 on Google (3.0)168 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ877 reviews · 0 on Google156 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD864 reviews · 0 on Google157 in the last 90 days
Reviews on Google
Showing 1,599 reviews on Google only. Show every review
Google5/5
GooglePerfect service every step of the way through our tenancy. Katie helped with everything and responded promptly with any issues.
5/5
GoogleThe agents I dealt with were extremely helpful and professional. The process of was stress free and completed very quickly. I have used other letting agents in the redditch/studley to find a home and Securelets have been by far the best company I’ve dealt with. I highly recommend them.
5/5
GoogleExcellent service from Katie and the Team at Securelets. Seamless, professional, helpful and supportive throughout the entire process making every element of my rental easy. Would highly recommend on every level.
1/5
GooglePoor customer service and poor communication. Left a viewing without telling us as we were a few minutes late due to traffic completely out of our control!
5/5
GoogleMy husband and I have just rented a property through John Shepherd Solihull and have been dealing with Ailish. She has be great in setting up everything for us for our house move, especially in the current circumstances. We had a virtual viewing and everything was handled very professionally and quickly. Ailish has been great at answering all my many questions and getting us ready for our move! :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI rent a property through John Shepherds and recently had liased with a lady called Christina Williams. As documents went back and forth via internet during this process I was so Impressed with the fantastic service, fast response, …
5/5
GoogleChristina Williams provided me with a brilliant level of customer service and assisted me and answered every question I had fully so I understood everything I was unsure of John shepherd are a highly reccommended estate agent from me Brilliant 💯
5/5
GoogleClare Flavell was very helpful professional. Answered all my questions and queries as clearly and quickly as possible. The process from start to finish was quick and painful, everything was made …
5/5
GoogleSince day 1 of us searching for our property John Shepherd have been fantastic as first times buyers we had no idea, they helped us push along the process even through the stressful times of Covid 19. We have been really pleased with the …
5/5
GoogleWe would certainly recommend John Shepherd Estate Agents. If you need an Estate Agent that offers great service and advice Sam Lawrence Senior Sales Negotiator is simply the best. …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleKatie was very professional and extremely helpful. It is hard to see how I could get a better service from anyone else.
5/5
GooglePerfect service every step of the way through our tenancy. Katie helped with everything and responded promptly with any issues.
5/5
GoogleThe agents I dealt with were extremely helpful and professional. The process of was stress free and completed very quickly. I have used other letting agents in the redditch/studley to find a home and Securelets have been by far the best company I’ve dealt with. I highly recommend them.
5/5
GoogleNever been with John shepherd befor only been 2 month and what a difference thanks all merry Christmas …
5/5
GoogleWould like to say Brendan who who delt with me was a great help very helpful and gave excellent service was kind friendly and very helpful talked me through the hole process on how to apply and got me in my new place in a matter of week or …
1/5
GoogleTerrible customer service. I rang up about letting an apartment to be told I should be ok with being able to have it so I got a guarentor and filled in forms. I called back on Monday after sorting this out on friday to ask about the …
5/5
Googlewe just completed the process of renting a property through John Shepherd and were assisted in the process by Clare Evans. Having shown us around the property Clare has made herself available whenever we had any questions and has acted …
5/5
GoogleViewed a property through John shepherd Estate Agents and although I didn’t purchase I just wanted to say what a great experience I had with them. I booked in with a lad named Sam who also showed us the property, he was professional, …
5/5
GoogleNever experienced before to rent an apartment with so professional and friendly approach to a customer. Their team , especially Brandon,Marylena and Claire, care of everything to organize fast and comfortable move in to the property.The …
5/5
GoogleMarilena was the most accommodating and thorough agent I have ever come across with all my experience with estate or lettings agent. …
5/5
GoogleAs first time renters we were a bit wobbly when it came to correct procedures and paperwork but Brendan and Marilena talked us through everything exceptionally, making sure we understood everything - even when I was badgering and stressing …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Want John Shepherd to help?
Send John Shepherd a message.
Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
