5/5
GoogleQuick and straightforward - friendly staff that are easy to get in contact with and enthusiastic to get things sorted. Charlotte has always been extremely helpful and gets things done quickly.
Trusted Agent profile · Nottingham
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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,080 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,439
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,838 reviews · 433 on Google (3.9)201 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,679 reviews · 294 on Google (4.2)165 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,641 reviews · 238 on Google (4.1)268 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,600 reviews · 198 on Google (4.6)170 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,546 reviews · 160 on Google (4.0)179 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,504 reviews · 124 on Google (3.8)198 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,448 reviews · 55 on Google (3.4)186 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA983 reviews · 76 on Google (4.2)157 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY959 reviews · 43 on Google (3.0)168 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ877 reviews · 0 on Google156 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD864 reviews · 0 on Google157 in the last 90 days
Reviews on Google
Showing 1,599 reviews on Google only. Show every review
Google5/5
GoogleDespite the Covid-19 lockdown and having to work from home, Lily Johnson did a fantastic job of completing the handover from the developer, marketing the property and finding a tenant for me, quicker than I could have hoped for in this climate. Thank you so much!
5/5
GoogleI have worked with Lily and the team for approximately two years. They are a great team to work alongside, and I will always get a super quick response in any form of communication with Lily or the team. Top Agents!!
5/5
GoogleJonathan was helpfully able to carry out a property inspection during the lockdown via video link. This was most helpful as we could virtually tour the rooms and point out potential problems. Jonathon was very polite and positive and this was a really useful way of still being able to report on the property. - Alexandra
5/5
GoogleBoth Lily and Natasha were extremely helpful in getting our move sorted asap. Considering the limited resources at the moment they went above and beyond and really managed to help us out more than we expected. Thank you again both Lily and Natasha for the hard work.
5/5
GoogleA special thank you to Gita Patel at John Shepherd's in Birmingham, who has assisted me over the last few weeks with my end of tenancy check out procedures. Nothing has been too much trouble for Gita. A professional and quality service provided by a proactive Property Manager at John Shepherd.
5/5
GoogleLily Johnson was extremely helpful both before and post moving in. Very responsive and professional even with the difficult timing due to Covid. Her and her team were very helpful and made things as smooth as possible for the move.
5/5
GoogleWe have had a great experiece with John Shepherd, with their great communication and support throughout our initial tenancy period. Chalotte our property manager was very professional, friendly and helpful! Overall a great property agent who I would highly reccomend!
5/5
GoogleLily Johnson came to our rescue when our new tenant backed out after 2 months due to the COVID-19 Pandemic. Lily found us a new tenant within days and has handled all of the handover paperwork very efficiently. We will definitely go back to Lily for our next tenant. Thank you.
5/5
GoogleLily has always been professional and very helpful in helping with my enquiries. Really easy to work with and excellent communication. If you are looking for an estate agent that cares every step of the way then I highly recommend John Shepherd.
5/5
GoogleThe staff are quite friendly and reply quickly to queries. The contracts are very comprehensive and ensure you're covered under all eventualities.
5/5
GoogleI have dealt with John Shepherd for a number Of years and have always been impressed with their service especially Charlotte who is outstanding.
5/5
GoogleHave found them very helpful - clear, quick to respond and staff go out of their way to get things done. Particular thanks to Rhiannan and Lily for all their help, particularly during the challenging times of 2020.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
Googlethank you for Megan，her is very friendly and very nice.
5/5
GoogleThanks for your help, Destinee! The apartment is great and we're enjoying it a lot here.
4/5
GoogleI have had the need to contact John Shepherd a few times and I have always had a speedy response to my issues. Charlotte is very helpful.
5/5
GoogleWe had a visual inspection online with Charlotte ford we told her the problems we have had at 72 prince of Wales lane B14JY and it seems that Charlotte has got in touch with cm buildings about some work that need doing with the property.
5/5
GoogleCharlotte as property manager has been a great help during our time renting through John Shepherd. Always very responsive and happy to help with anything and everything!
5/5
GoogleJohn Shepherd has been managing our investment property for over seven years now during which time they have been professional and proactive both in terms of finding new tenants and managing the tenancies.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Want John Shepherd to help?
Send John Shepherd a message.
Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
