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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more

4.2

★★★★★ Great

3,080 reviews across 11 offices and 4 platforms

johnshepherd.com

John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.1 / 5

1,611

Reviews on Google

All 11 offices

Yell logo

2.0 / 5

4

Reviews on Yell

Business-wide

Trustpilot logo

1,439

Reviews on Trustpilot

Business-wide

allAgents logo

26

Reviews on allAgents

Business-wide

Our offices

John Shepherd's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,599 reviews on Google only. Show every review

5/5

Google

Katie was fantastic throughout the conveyancing process. She was professional, responsive and friendly.

Sam · 4 April 2021 · John Shepherd Solihull

5/5

Google

Brilliant service from Rickie and the others at John Shepherd. Rickie helped us start to finish and maintained continuous communication which was really reassuring as first time renters.

Jacob · 4 April 2021 · John Shepherd Solihull

5/5

Google

The staff are quite friendly and reply quickly to queries. The contracts are very comprehensive and ensure you're covered under all eventualities.

Alexandra · 2 April 2021 · John Shepherd Birmingham

5/5

Google

Found the property on rightmove and Lily has been an incredible help from start to finish! Can't thank her enough!

Ollie · 2 April 2021 · John Shepherd Birmingham

5/5

Google

Rating only, no written review.

Muhammad · 1 April 2021 · John Shepherd Cannock

5/5

Google

After living in The Netherlands for the last 3 years, I was moving home for a new job. I found a property and Clare in Lettings was so so helpful and managed to get everything sorted, nice and smoothly ready for me. Emails were answered within hours and I had no problems in changing my move-in date forwards. Setting up energy bills was hella easy and Clare remained available even AFTER i moved in!! Imagine! An agent who doesnt just care about just getting people through the door! Thank you Clare, kudos to you!!

T · 16 March 2021 · John Shepherd Cannock

5/5

Google

Found the property on rightmove and Lily has been an incredible help from start to finish! Can't thank her enough!

Oliver · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Thanks for your support Emilie! You’ve been professional in helping with getting started with one of the biggest purchases I’ve had to make to date! By far the best estate agent I’ve dealt with. Good quality service and prompt response.

Sonia · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Lily Johnson is professional, courteous and efficient.

Adrian · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Good and friendly service, I would recommend it to both new tenants and landlords.

Monica · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Smooth lettings process and great response times from our property manager Charlotte Ford since moving in

Freddy · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Lily Johnson has been nothing but professional and very helpful especially during lockdown, I couldn't recommend them any more!

Kathryn · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Great service from Lily Johnson and Megan! Both very reliable, understandable and most kind! Super quick on responses.

Anna · 16 March 2021 · John Shepherd Birmingham

5/5

Google

The team throughout (especially Charlotte) my tenancy were fantastic and really supportive. Best letting agents I've ever used

Jasmin · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Would just like to say what a stress free and profesional service Kate has provided. I had a few maintainence issues and kate gets it sorted in a timely manner and always keeps my updated. Thanks Kate.

Mitchell · 16 March 2021 · John Shepherd Birmingham

5/5

Google

Thanks to John Shepherd and in particular the agent Lily Johnson I quickly found a nice flat to rent in Birmingham center. Quick replies, fast process and always clear answers!

Rocco · 16 March 2021 · John Shepherd Birmingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about John Shepherd

Which John Shepherd office has the most reviews?

Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.

Where are the John Shepherd offices?

The 11 John Shepherd offices, by town:

Has John Shepherd won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.

Reviews may appear on more than one platform.

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