Trusted Agent profile · Nottingham

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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more

4.2

★★★★★ Great

3,080 reviews across 11 offices and 4 platforms

johnshepherd.com

John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.1 / 5

1,611

Reviews on Google

All 11 offices

Yell logo

2.0 / 5

4

Reviews on Yell

Business-wide

Trustpilot logo

1,439

Reviews on Trustpilot

Business-wide

allAgents logo

26

Reviews on allAgents

Business-wide

Our offices

John Shepherd's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,599 reviews on Google only. Show every review

5/5

Google

Abigail’s customer service and communication was fantastic throughout. I would absolutely recommend Dobson’s Estate Agents to anyone buying or selling properties.

Alex · 25 July 2021 · John Shepherd Redditch

1/5

Google

Worst website ever

Bev · 22 July 2021 · John Shepherd Solihull

Agent replied · 22 July 2026

Hello Bev, we don't have any records of you contacting us regarding any of our properties or services but we value your feedback and would appreciate if you could let us know which parts of our website we can improve. Please email your feedback to leicester@ewemove.com Thank you.

5/5

Google

Great cooperation.

Piotr · 22 July 2021 · John Shepherd Solihull

Agent replied · 22 July 2026

EweMove Estate Agents- your kind words mean a lot to the team and we are delighted you'd be happy to recommend us to others

5/5

Google

Rating only, no written review.

Magdalena · 22 July 2021 · John Shepherd Solihull

Agent replied · 22 July 2026

EweMove Estate Agents- thankyou so much for your 5 star review of our Estate Agents. We really appreciate you taking the time to review and we hope we can be of assistance again in the future.

5/5

Google

Rating only, no written review.

Murtaza · 22 July 2021 · John Shepherd Solihull

Agent replied · 22 July 2026

EweMove Estate Agents- a huge thankyou from all the team for your 5 Star Review. We hope we can be of assistance again in the future

5/5

Google

Rating only, no written review.

Judy · 22 July 2021 · John Shepherd Solihull

Agent replied · 22 July 2026

EweMove Estate Agents Leicester- thank you so much for your 5 star rating Judy. It's been our pleasure assisting you.

5/5

Google

JP Gardner & Associates are valued supporters of Agents Giving Charity. Their knowledge, reliability and professional support has given the charity a new platform to work on. We value their business acumen. As a charity JP Gardner & …

Yvonne · 21 July 2021 · John Shepherd Solihull

5/5

Google

Working with Jane you know you’re in the hands of the ultimate professional. Her knowledge of everything property is exceptional and she brings an energy to everything she does that leaves everyone inspired to do more and be better! The …

Vicky · 21 July 2021 · John Shepherd Solihull

5/5

Google

Carly Nichols and her colleagues in the Lettings team at John Shepherd's Solihull office have provided excellent service to me as a landlord over a number of years. Members of the team have managed professionally and efficiently the changeover of tenants and have always dealt fairly and promptly with any issues arising during the tenancies. I have no hesitation in recommending the Solihull team to prospective landlords and tenants.PositiveResponsiveness, Quality, Professionalism, Value

Graham · 21 July 2021 · John Shepherd Solihull

5/5

Google

Eliana is an absolute dream!!! She took the time to get to know me and understand what roles and companies would best suit me and matched this with companies she felt could bring the best out in me. She succeeded! Due to Eliana's hard work, great match-making skills, and dedication, I landed the job of my dreams in the organisation of my dreams! Cannot thank her enough!

M · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Maya, Thank you so much for taking the time to write this lovely review. We wish you all the best in your new role.

5/5

Google

Recently have just accepted a job offer for an estate agents in my local town. I was contacted by Myles who was absolutely fantastic! Was extremely polite always kept me up to date. I had an interview sorted the same day he contacted me. I would recommend this company 100% but this is all down to the experience iv had with Myles. I hope to never need to find employment again but if for what ever reason I needed to I would contact Myles. 10 out of 10 for me!! All the best to Myles in the future !!!

Ashleigh · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Ashleigh, congratulations on your new role! We're very happy for you. Thank you leaving this review, your kind words are much appreciated.

5/5

Google

I dealt with Myles White at Crux Careers in my search for a new job/career. I was very impressed with the service I received, he was prompt, consistent, professional and kept me updated throughout the process. I would definitely recommend Crux Careers.

Rob · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Rob, thank you for leaving a review. We are so happy we could help with your job search. We wish you all the best in your new venture

5/5

Google

Thank you so much for helping me find my dream job, especially in the middle of the pandemic! Myles White was extremely friendly, professional and responsive, coaching me through questions that were likely to occur and giving advice - he even gave me a quick call before my interview to wish me luck!

Poppy · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Poppy, Thank you for leaving a review. We’re so happy that we managed to help you find your dream job. We wish you all the best!

5/5

Google

Dealt with Megan for a while. Always happy to help no matter the time of day. Always helpful would highly recommend

Chase · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Thank you for your kind words Chase! Good luck in your new job

4/5

Google

Myles, was very professional in helping me with my search for 2 members of staff and successfully found both new members for my growing team. Thank you.

Susan · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Susan, Thank you for leaving a review. We're so glad that Myles could help with your recruitment needs.

5/5

Google

I got a new job thanks to Eliana's help. She was an excellent recruiter that guided me through all the steps to get a new a position. Her commitment and dedication were key in my job search. She was able to make me feel calm and patient and although we knew each other via phone, we became very close in a professional way. That approach was essential in my pursuit on a new career. I just have nice words for her. Than you, Eliana, for your assistance.

Francisco · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Thank you for your kind words Francisco, we hope you are enjoying your new position!

5/5

Google

Crux Careers have been absolutely amazing during one of the most difficult times within recruitment due the Corona Virus pandemic. Eliana & Iain provide a trusted and personal service from understanding my recruitment needs and matching me up so quickly to a great Company and landing me a perfect role and opportunity. I was fully supported and also kept up to date throughout the process. I would highly recommend Crux if you are looking for your next challenge in the world of Property.

Nisha · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hello Nisha, Thank you so much for your review! It is our pleasure and we hope that you are still enjoying your role and the sector! Wishing you all the best and please don't hesitate to contact us should you require our services in the future.

5/5

Google

Very good experience with Myles, very prompt and professional whilst being a friendly face at the same time. Found me the perfect role and I was job offered a week later so can’t ask for anything more.

Leo · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Thanks for the kind words Leo, best of luck to you!!

5/5

Google

Crux are able to find candidates traditional recruiters can't through their innovative strategy. 5-Stars.

Martin · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Thank you Brian, we look forward to working with you further!

5/5

Google

Brilliant service, Myles and Iain were great, Myles was brilliant and dealt with everything for me, constantly updating me and was a great help. Very satisfied and highly recommend using Crux Careers. Thanks, guys

Jack · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Thanks Jack for leaving such a great review. We take pride in the service we provide to both candidates and employers and when we receive reviews like this, it means we are doing our job correctly. Thanks again Jack and good luck in the new role!

5/5

Google

Whilst seeking to progress my career further in the property industry, Crux Careers were able to get me a job across a weekend! It was a Thursday evening, I had enquired Crux with my CV and a short summary of my current circumstance. I was quickly contacted by Myles White the next day. Myles was respectful, attentive and took the time to listen to my experience; as well as individual character that would suit the positions available through Crux. Myles requested a short video interview be made for the employers, of which I replied with as soon as possible. Two interviews were arranged for the following week, all of which was done in couple phone calls on a Friday afternoon. Throughout the process Myles was always available for a phone call, attending all my needs and 'constant' questions! aha Cheers. The end result... I was offered two job offers on the day, as well as a third from my current employer at the time. This resulted in a difficult choice to be made of which again I received constant support and guidance from Myles. I have just finished my first day in my new role and I couldn't be happier! To conclude I can't recommend Crux Careers any higher, their professional, reliable and attentive service with a keen ear for detail and care provides an excellent experience. Thanks Myles White and Crux team!- Alex Dickson

Alex · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Alex and thank you for taking time to give us such a great review. We love hearing about how well the process works for our candidates and especially when it ends in such a successful result. Really pleased your enjoying your new role and all the best for the future.

5/5

Google

Grateful for all the help and support received. Eilana was a great listener, very professional and efficient. I would recommend the company most certainly.

Ida · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi. Thank you so much for taking the time to write such a fantastic review. We aim to always give the best experience we can for both candidate and employee so we love to hear feedback of when we get this right! Thanks again

5/5

Google

Myles helped me secure a new job after I was looking for quite a while! He was informative throughout the whole process, listened to all my requirements and is genuinely one of the best recruiters I have ever been in contact with! Thank you again!

Grace · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Grace, really pleased you have found a great new job with the help of Myles. All our specialists aim to place the best candidates into the best roles and it's great to hear success stories like yours. Best of luck in your new role Grace

5/5

Google

I was contacted by Jane at Crux careers and she was absolutely amazing. She took the time to get to know me, as well as my job experience. Jane was always there to offer support and kept me updated throughout the process. I also spoke with Myles who was amazing too and confirmed the offer for the job! I have never had such a positive, light hearted and responsive interaction with a recruitment agency. I would highly recommend them due to the experience I had from Jane and Myles. All the best for the future both of you!

Rheanna · 16 July 2021 · John Shepherd Solihull

Agent replied · 16 July 2026

Hi Rheanna. Thanks for your feedback. Firstly we want to say congratulations on getting the role. We love hearing from our happy candidates and we take great pride in making sure that we listen to your needs and then fitting you with the perfect role. Well done again on the new job, best of luck and keep in touch.

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Awards

Industry awards

John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about John Shepherd

Which John Shepherd office has the most reviews?

Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.

Where are the John Shepherd offices?

The 11 John Shepherd offices, by town:

Has John Shepherd won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.

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