John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more

★★★★★ 1/5

Google

Trying to deal with these agents is impossible. I’m a landlord at a flat on the ground floor below a flat they are agents too. They have had a major leak in the flat they are agents too and basically told me …

A · 8 October 2022 · John Shepherd Birmingham

★★★★★ 5/5

Google

Pleasant and smooth experience! Saw the apartment, booked it/agreed, all documents and verification were done online timely. Moved within 20 days from viewing. …

ARIJIT · 8 October 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

The worst agency ever. They have posted it and straight away I was calling regarding the property and the lady who managed it she was not available the whole day. Next day I called in the morning and she told me she already has 6 views and …

Carola · 8 October 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

I called to view a flat to rent and the person on the phone put me on a waiting list because the property wasn't accessible yet. …

Mario · 8 October 2022 · John Shepherd Birmingham

★★★★★ 2/5

Google

This agency is not recommended for students, they take advantage of your lack of knowledge & abuse their power. Kai - the property manager was very argumentative over the phone when trying to deal with a situation, he is not very helpful. …

Malikaahxo · 8 October 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

My experience during my tenancy was fairly standard for a letting agent, unresponsive and generally unhelpful. To be expected. …

Dec · 8 October 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

This is probably the worst letting agency in the city. The staff is extremely unhelpful, arrogant and ridiculously rude. I let an apartment in Jewellery Quarter with them and I have ended up with the worst possible experience in my 5 years …

VAASU · 8 October 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

Called to ask about a house on Bull Street which had advertised three bedrooms of which one was a double. I said we were interested on behalf of another party mainly because of its location. I asked for the size of the other two rooms in …

Michael · 8 October 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

The worst rental experience we have ever had! The way we were treated is an absolute disgrace. …

Eve · 8 October 2022 · John Shepherd Birmingham

★★★★★ 4/5

Google

I had a really good experience with Crux. Lorenzo kept in constant communications with me and ensured I was constantly kept in the loop about everything. This resulted with me being offered the job at one of the top Real Estate Agencies and …

Angel · 3 August 2022 · John Shepherd Solihull

★★★★★ 1/5

Google

I had a viewing booked with them for a property to let. On the day they cancelled the viewing due to one agent being off sick and the other overworked . Naturally anyone can understand and be flexible in those circumstances so the viewing was re-booked. My husband and I took time off work to attend the viewing that they re-booked, but by that time the property had already been let and they did not bother to inform us as we sat in the car outside the property. When I rang they said they had no record of our viewing (the one they themselves re-scheduled due to their own issues).

Georgia · 31 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

All the staff are great. They are friendly and knowledgeable. Without taking anything away from the team I feel that I must take time to give special mention to Katie who is simply amazing. Her responsiveness, professionalism, knowledge, reliability, friendliness, punctuality…I could go on, cannot go unsung. One in a million. Every office needs a Katie!!

Rebecca · 31 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

Top class work from Abigail, great communications and clear messaging, an absolute pleasure to work with, quick responses and no problems, huge thanks to make the process easy

Kane · 25 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

Rating only, no written review.

Jenny · 25 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

Many thanks to Abigail for everything that she did to secure our purchase. We are hugely appreciative of all of her support but I particularly want to thank her for finding the property in the first place. I doubt it would ever have happened if it wasn’t for her introducing us to the vendor at a point when the house was not yet back on the market following COVID-19 lockdown.

Andy · 25 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

Rating only, no written review.

CRAIG · 25 July 2022 · John Shepherd Redditch

★★★★★ 4/5

Google

Helpful

Mohan · 25 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

Cracking service and would easily recommend

Neil · 25 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

Very good service would recommend dobson estate

Maureen · 25 July 2022 · John Shepherd Redditch

★★★★★ 5/5

Google

We have been working with Jane for several months. Such a professional and with so many great ideas that she also follows through with. Jane has an exceptional background in the property industry, she really knows what she is talking …

Annabelle · 21 July 2022 · John Shepherd Solihull

★★★★★ 5/5

Google

Pleasant and smooth experience! Saw the apartment, booked it/agreed, all documents and verification were done online timely. Moved within 20 days from viewing. Nice and detailed documentation, inventory, continuous support and assistance. Special thanks to Megan Johnson. Post move support was excellent and always got reply and response from John Shepherd. An all star experience indeed. Location: Birmingham, UK

ARIJIT · 20 July 2022 · John Shepherd Birmingham

★★★★★ 1/5

Google

Rented a property to myself without telling me that the only entrance pathway to the property had an ongoing flooding issue, to include drainage smells under heavy rainfall and was dangerous at best, a nightmare to get home to and they 100% knew this and still let out the property!!! Withholding information is illegal, and it was reported to them by the previous tenant, reason why she left. Therefore they have infact breached their own contract and also the landlord knew as the issue dated back 15yrs! Property dirty on arrival with rubbish left behind all documented, I would say to avoid this company at any cost. Problems reported took far too long to get fixed predominantly and some never got fixed! Will be pursuing them for compensation in 2022 so can I recommend....absolutely not.NegativeProfessionalism

Craig · 20 July 2022 · John Shepherd Solihull

★★★★★ 4/5

Google

Being a new comer, renting a home is not easy. Rickie answered my email quickly and accurately. He is a considerate guy.PositiveProfessionalism, Value

Choi · 19 July 2022 · John Shepherd Solihull

★★★★★ 5/5

Google

I was looking for an Trainee Letting Negotiator jobs everywhere, out of the blue I get a call from a man called Lorenzo who has been trying to contact me all week. He tells me that he's got the perfect opportunity and wants to book an interview for me asap. Long story short, I got the job. if it wasn't for Lorenzo, id still be looking. Thank you. highly recommend.

Ryan · 16 July 2022 · John Shepherd Solihull