5/5
GoogleWhat a really nice experience. When we’re constantly hearing about how difficult it is to find a rental property, I was expecting to be treated like a number, but Emily was awesome, she listened to my needs, and was really interested in …
Trusted Agent profile · Nottingham
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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,080 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,439
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,838 reviews · 433 on Google (3.9)201 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,682 reviews · 294 on Google (4.2)168 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,641 reviews · 238 on Google (4.1)268 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,600 reviews · 198 on Google (4.6)170 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,549 reviews · 160 on Google (4.0)182 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,504 reviews · 124 on Google (3.8)198 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,451 reviews · 55 on Google (3.4)189 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA983 reviews · 76 on Google (4.2)157 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY959 reviews · 43 on Google (3.0)168 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ877 reviews · 0 on Google156 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD864 reviews · 0 on Google157 in the last 90 days
Reviews on Google
Showing 1,599 reviews on Google only. Show every review
Google3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleHave lived in a property with these guys for over a year, we had a FIRE and they did not respond nor send someone out till 4 hours later. The Fire brigade and National grid both confirmed the property is UNSAFE and the electric was faulty and never completed to the standard expected. THEY REFUSE TO GIVE LANDLORDS DETAILS AND WE ASKED MONTHS AGO THE WORST PEOPLE WE HAVE EVER RENTED WITH NOT ONLY DID THEY GIVE US AN UNSAGE PROPERTY THEY ALSO DIDNT CHECK THE SMOKE ALARMS AND THIS WAS COVERED WITH MASKING TAPE THE WHOLE PLACE IS DISGUSTING
1/5
GoogleBeen trying to contact John Sheppard in Solihull for 3 days to try and view a property. Phoned and emailed with no response. I feel sorry for anyone who is trying to sell their property through these people as it seems impossible to arrange a viewing!
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleLeah and Team, meticulous, professional, timely and efficient, respectful and cooperative - good experience as a tenant
5/5
GoogleI happy to rent for John Shepherd Suton Colfild agency. There working professional and kindness people. Any essue sorted out quality, quickly, professional. Big responsibility .
1/5
GoogleLet’s go to the court. Since moving in three weeks ago, I have discovered that 1. the main door was difficult to open and close, 2. one of the light was damaged (not bulb), 3. the bed mattress was damaged, 4. the carpet was full of dust with dark spots, 5. one of chair was broken, 6. wardrobe has big whole which is also broke, 7.the toilet is smelly. I’ve waited for two weeks to get fixing, but nothing changes until now. I want to unwind contract and deposit back because when discussing the property agent stated [that it is well-furnished with professional cleanness with professional inspection]. I signed the tenancy agreement on the basis of the misleading information I was given. However, agent didn’t agree to unwind (even no apology), and I’m still waiting agent to provide landlord’s detail. There is a N1 form in gov website can be used to report this fraud. Also, make small claim would also be help if evidence is enough.
1/5
GoogleWorst fleeting agent in the country Ahmed from the Sutton branch never phones back and tells lies - had to leave a review for another branch to show what waste of time this letting agency is landlords AVOID AVOID AVOID
5/5
GoogleQuentin Lee made how application process seamless. Thank you
5/5
GoogleGreat team and service from the Nottingham John Shepherd team. Would highly recommend!
5/5
GoogleA great company!
5/5
GoogleJamie at John shepherd has been very professional and helpful
5/5
GoogleJamie and the team were absolutely flawless from the start to finish, it was very quick and smooth. Thank you for making the step into a new chapter a very pleasant process!
5/5
GoogleAfter 4 years renting in the UK, I can definitely say that Megan Johnson's help in particular has been outstanding, kind, helpful always available help us to find a perfect flat. My advice to all the agencies out there you need more people like Megan - Romina - Theo
5/5
GoogleExcellent service from John Shepherd. They were attentive at all times, making sure everything was done quickly and well. Thanks to Drew for his help.
5/5
GoogleThanks to Nelly, our agent, for helping us rent our apartment. She provided us with help with the preparation of documents and always provided advice. Since this is our first apartment that we rented. Thank you for your help and support.
5/5
GoogleI have just rented a property via John Shepherd and found it to be a very positive experience. Special thanks to Nelly and Megan for taking great care of us. From our first call to the agency, meeting and greeting us in the snow, guiding us through the on line paperwork, it has been a real pleasure. Thank again Mark and Dilum.
5/5
GoogleRating only, no written review.
1/5
GoogleVery rude. Impolite.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Want John Shepherd to help?
Send John Shepherd a message.
Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,682.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
