5/5
Michelle and the team at john Shepards have been amazing . Cant thank them enough for thier time and patience in securing my new home for Christmas .Very attentive , professional and down to earth . Thanks again Cal Tilley

Trusted Agent profile Β· Nottingham
Verified
β β β β β
3,080 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,439
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
John Shepherd's 11 offices, most reviewed first. Each has its own page.
Showing 1,599 reviews on Google only. Show every review
5/5
Michelle and the team at john Shepards have been amazing . Cant thank them enough for thier time and patience in securing my new home for Christmas .Very attentive , professional and down to earth . Thanks again Cal Tilley
5/5
Cant thank you enough. Especially Emily who was patient and saw me all the way through the letting process after various viewings. Quick easy process to apply for the property that you select. Would deffo recommend. Thanks again π β¦
5/5
Excellent service from the team at John Shepherd Redditch, especially Olga, helped me massively and continued to communicate the whole way through to my move in date keeping me updated with everything I needed to know and constantly reassuring with anything I would be worried about. Really would recommend.
5/5
I would highly recommend John Shepherd from someone who is a potential buyer, professionalism is not a problem unlike many other estate agents, very welcoming upon viewing the property and able to provide a lot of information which clearly shows they take those extra steps to ensure that buyers feel confident in the service provided.
1/5
Have lived in a property with these guys for over a year, we had a FIRE and they did not respond nor send someone out till 4 hours later. The Fire brigade and National grid both confirmed the property is UNSAFE and the electric was faulty and never completed to the standard expected. THEY REFUSE TO GIVE LANDLORDS DETAILS AND WE ASKED MONTHS AGO THE WORST PEOPLE WE HAVE EVER RENTED WITH NOT ONLY DID THEY GIVE US AN UNSAGE PROPERTY THEY ALSO DIDNT CHECK THE SMOKE ALARMS AND THIS WAS COVERED WITH MASKING TAPE THE WHOLE PLACE IS DISGUSTING
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Cant thank you enough. Especially Emily who was patient and saw me all the way through the letting process after various viewings. Quick easy process to apply for the property that you select. Would deffo recommend. Thanks again π β¦
5/5
Michelle and the team at john Shepards have been amazing . Cant thank them enough for thier time and patience in securing my new home for Christmas .Very attentive , professional and down to earth . Thanks again Cal Tilley
5/5
Quick and easy move in, the team are very helpful and friendly, 5 stars from me
4/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Leah @ John Sheppard has always been so helpful and supportive, thank you so much we appreciate you
5/5
Leah and Team, meticulous, professional, timely and efficient, respectful and cooperative - good experience as a tenant
5/5
Thanks Leah and team for providing a first class service, you went above and beyond what we expected, true professional service, well done !
5/5
I happy to rent for John Shepherd Suton Colfild agency. There working professional and kindness people. Any essue sorted out quality, quickly, professional. Big responsibility .
5/5
Great experience with John Shepherd, particularly we had good communication with Leah. She provided us with everything we needed to hear π β¦
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Quick and easy move in, the team are very helpful and friendly, 5 stars from me
5/5
The best service Iβve ever received from agents. No, seriously. Speedy, helpful - did I say speedy? Michelle and Emily were great.
5/5
Fantastic professional company and a big thank you to Emily and Michelle who made the whole experience a breeze.
5/5
Great service from the team here. Very professional agents especially Olga , who helped with everything and responded promptly to any queries. Thank you Olga.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send John Shepherd a message.
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,682.
The 11 John Shepherd offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.